Panera Bread

4301 Richmond Rd, Warrensville Heights
(216) 910-1090

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Panera Bread has long positioned itself as a healthier alternative in the fast-casual dining space, fresh-baked breads, and menu items like soups, salads, sandwiches, and mac & cheese. Iconic items like the Broccoli Cheddar Soup in a bread bowl or the Turkey Chili are reliable crowd-pleasers, offering hearty, flavorful meals that feel more substantial than typical fast food.
Service upon arrival was lacking. It wasn’t busy and had a couple people working. I had done an order, and said was done on screen. I was then advised it wasn’t ready yet. When I got the order to the business, saw the sandwiches weren’t labeled. I also couldn’t figure out as I was placing my order that they were sold out of plain at am.
Outstanding Service!

I want to take a moment to commend a young man at Panera Bread who truly went above and beyond during my visit. While working in the kitchen, Raymir noticed I needed a loaf of bread sliced thin and took it upon himself to step out of his primary role, head over to the bakery, and handle it personally.

Raymir’s initiative, attentiveness, and willingness to assist in multiple areas of the store were remarkable. It’s...

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