2 out of my last three delivery orders had problems. This will be my last order from Marcos. They delivered my order $40+ to a condo instead of my house. No condos anywhere I live. The manager didn't seem to care. I drove & picked up another order made, big deal $10 off - 90 minutes later. Everything was greasy and pizza soggy. Now the kicker. I am receiving harassing text messages and photos from the person where they misdelivered my order. They have my name, address and phone number. Yes, I have blocked them. Called the Manager to share and he could give a rats. Be warned. They deliver to the wrong address and you may begin receiving harassing texts. Unacceptable.
Ria Schinny
Whenever I order from the place, I feel like the pizza is drowning in cheese. As well as when I come in, the atmosphere feels tense. It's like the employees aren't able to feel at home and seem very rigid. Makes you wonder what's going on with their supervisors. And it feels like everything isn't well cared for.
Atmosphere: 1
Food: 2
Service: 3
Gavan Benadum
Customer service is terrible they refused to make my son’s pizza over after it sat done for 25 minutes. Austin has been messing things up there and someone needs to hold him accountable for his poor customer service.
Brandy Davis
Yummm!!! First off, Aiden was so polite and patient taking my daughter and I order over the phone. He said 30-45mins. Food was delivered almost exactly 30 mins! Piping hot! Absolutely delicious! Haven't ordered in a few years from that location but absolutely will from now on. Great job staff!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheezybread, Steak and Cheese, White Cheezy
Del Bear
The food was a little late, but it was piping hot and delicious. Did a great job delivering on Super Bowl Sunday evening.
Vegetarian options: Cauliflower crust option with a great assortment of vegetables to choose from.
Food: 5
Service: 5
Recommended dishes: Build Your Own, Deluxe
Ben Lewton
Dietary restrictions: They have gluten-free options.
The pizza is always delivered so quickly and it’s always hot!! The drivers are friendly. I do not like the updated app for ordering though. It’s way too confusing and tons of extra steps.
Marco's does pizza well most every time.If one thing could. Be improved it would. Be crust is usually a bit soft. I don't want hard crust either so it's not a big issue
Vegetarian options: Garden pizza is good
Atmosphere: 5
Food: 5
Service: 5
Rebecca Duncan
I am curious if there was a new cook or something yesterday (7/24) when I purchased a large pizza. It did not look or taste anything like a Marco's pizza. The crust seemed very off and not appealing. The cheese didn't seem to be melted and the meat added on top barely looked cooked. I am a little disappointed as I love the Marco's in Waterville.
Atmosphere: 5
Food: 1
Service: 5
Jennifer g
Clean, super nice, fast!
Harold Newsome
Best service
Renee Hertzfeld
We ordered pizza and cheezy bread last night and it was the best pizza we have had in a long time. Fresh, hot, delicious and ready on time. Thanks for a great dinner!
Always get garlic butter and roma on the crust...
Atmosphere: 5
Food: 5
Service: 5
2 out of my last three delivery orders had problems. This will be my last order from Marcos. They delivered my order $40+ to a condo instead of my house. No condos anywhere I live. The manager didn't seem to care. I drove & picked up another order made, big deal $10 off - 90 minutes later. Everything was greasy and pizza soggy. Now the kicker. I am receiving harassing text messages and photos from the person where they misdelivered my order. They have my name, address and phone number. Yes, I have blocked them. Called the Manager to share and he could give a rats. Be warned. They deliver to the wrong address and you may begin receiving harassing texts. Unacceptable.
Whenever I order from the place, I feel like the pizza is drowning in cheese. As well as when I come in, the atmosphere feels tense. It's like the employees aren't able to feel at home and seem very rigid. Makes you wonder what's going on with their supervisors. And it feels like everything isn't well cared for.
Atmosphere: 1
Food: 2
Service: 3
Customer service is terrible they refused to make my son’s pizza over after it sat done for 25 minutes. Austin has been messing things up there and someone needs to hold him accountable for his poor customer service.
Yummm!!! First off, Aiden was so polite and patient taking my daughter and I order over the phone. He said 30-45mins. Food was delivered almost exactly 30 mins! Piping hot! Absolutely delicious! Haven't ordered in a few years from that location but absolutely will from now on. Great job staff!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheezybread, Steak and Cheese, White Cheezy
The food was a little late, but it was piping hot and delicious. Did a great job delivering on Super Bowl Sunday evening.
Vegetarian options: Cauliflower crust option with a great assortment of vegetables to choose from.
Food: 5
Service: 5
Recommended dishes: Build Your Own, Deluxe
Dietary restrictions: They have gluten-free options.
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: Cinnasquares, Cheezybread, Pepperoni Magnifico
Delicious
The pizza is always delivered so quickly and it’s always hot!! The drivers are friendly. I do not like the updated app for ordering though. It’s way too confusing and tons of extra steps.
Food: 5
Service: 5
This has been a staple of my family's existence.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Pepperoni Magnifico
Restaurantji Recommends
Marco's does pizza well most every time.If one thing could. Be improved it would. Be crust is usually a bit soft. I don't want hard crust either so it's not a big issue
Vegetarian options: Garden pizza is good
Atmosphere: 5
Food: 5
Service: 5
I am curious if there was a new cook or something yesterday (7/24) when I purchased a large pizza. It did not look or taste anything like a Marco's pizza. The crust seemed very off and not appealing. The cheese didn't seem to be melted and the meat added on top barely looked cooked. I am a little disappointed as I love the Marco's in Waterville.
Atmosphere: 5
Food: 1
Service: 5
Clean, super nice, fast!
Best service
We ordered pizza and cheezy bread last night and it was the best pizza we have had in a long time. Fresh, hot, delicious and ready on time. Thanks for a great dinner!
Food: 5
Service: 5
Recommended dishes: Cheezybread
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