This Bell has been around long enough to have worked out its' starting pains, yet they haven't even come close. Over 50% of the time something is missing from our orders. WHY? Why should we have to drive back home and discover this? Why do WE have to call the Manager and explain it to her again? Big deal, she gives us the food item free next time for mentioning this, that we already paid for? I blame management. The employees are not correctly trained and not docked for screwing up customer orders. Not having enough people to work is no longer an acceptable excuse. Covid has been over for years. Waterville and the surrounding area deserves much better.
Atmosphere: 3
Food: 3
Service: 1
dan bogoni
Tired of having to order from kiosk. That's why they pay them.
Atmosphere: 4
Food: 4
Service: 3
Colleen LaChapelle
Taco Bell consistently delivers great taste and excellent value, making it one of the top choices among fast food restaurants.
Food: 5
Service: 5
Tim H
Food was good. Im not a fan of the self ordering computers they put at the counter in what feels like forcing customers to order themselves with no help. I stood at the counter quite along time before a worker reluctantly took my order.
Atmosphere: 2
Food: 4
Service: 2
hamob0y
Closed 20 minutes early while employees were still inside. Like why not close the drive through or put up a sign? the reasons were “due to staff” but it’s the last 20 min and they have atleast 2 workers in there. i’ve worked at taco bell and u don’t need more then 2 people to run 1 order. if the place is closed then turn off the lights and leave and not rack up easy hours to just be there.
Service: 1
savannah Tibble
they never give napkins 😂😂literally ever
Atmosphere: 2
Food: 3
Service: 2
Justin Romaker
The food is just fine when you get everything you order. They seem to forget something on my order every time I visit though.
Atmosphere: 3
Food: 5
Service: 2
Robin Tuckerman
Very fast service. I like the app to order ahead. It makes takeout easy.
Food: 5
Service: 5
Gene Frisinger
TO MANAGER CASEY @ the waterville location. Well great food ofcourse love the menu and variety. This night 5-22-25 my wife and I ordered I picked up checked bag got home unloaded the bag and my wife realized her one item she wanted to try out was missing and her taco that was suppose to be Supreme wasn't. The 5 stars is for the manager CASEY she made it all good and then some for the incomplete order. I see why she's a manager her hospitality and professionalism and kindness was 6 star! Girl I hope u see this you made my wife and I happy and thank you for your outstanding service in making our cheat day meal perfect ! I respect you and ur professionalism. I pray you have blessed day !
Staff was super friendly and the service was very, very quick!
Atmosphere: 5
Food: 5
Service: 5
Austin Brown
Friendly staff
Atmosphere: 4
Food: 4
Service: 5
Jeff Clark
Worse one yet! And that's saying something. Got a crunchwrap supreme I couldn't find the meat just absolutely horrible. Don't waste your money go across the street to McDonald's.
LSH
Our loaded nachos were perfect and they are worth the low price ❤️
Atmosphere: 5
Food: 5
Service: 5
Corey Messersmith
It should be criminal to build a drive-thru that you can’t escape and then routinely take 30+ minutes to get 5 cars through the line
Food was okay. Nothing to indicate a great meal.
Atmosphere: 2
Food: 3
Service: 3
This Bell has been around long enough to have worked out its' starting pains, yet they haven't even come close. Over 50% of the time something is missing from our orders. WHY? Why should we have to drive back home and discover this? Why do WE have to call the Manager and explain it to her again? Big deal, she gives us the food item free next time for mentioning this, that we already paid for? I blame management. The employees are not correctly trained and not docked for screwing up customer orders. Not having enough people to work is no longer an acceptable excuse. Covid has been over for years. Waterville and the surrounding area deserves much better.
Atmosphere: 3
Food: 3
Service: 1
Tired of having to order from kiosk. That's why they pay them.
Atmosphere: 4
Food: 4
Service: 3
Taco Bell consistently delivers great taste and excellent value, making it one of the top choices among fast food restaurants.
Food: 5
Service: 5
Food was good. Im not a fan of the self ordering computers they put at the counter in what feels like forcing customers to order themselves with no help. I stood at the counter quite along time before a worker reluctantly took my order.
Atmosphere: 2
Food: 4
Service: 2
Closed 20 minutes early while employees were still inside. Like why not close the drive through or put up a sign? the reasons were “due to staff” but it’s the last 20 min and they have atleast 2 workers in there. i’ve worked at taco bell and u don’t need more then 2 people to run 1 order. if the place is closed then turn off the lights and leave and not rack up easy hours to just be there.
Service: 1
they never give napkins 😂😂literally ever
Atmosphere: 2
Food: 3
Service: 2
The food is just fine when you get everything you order. They seem to forget something on my order every time I visit though.
Atmosphere: 3
Food: 5
Service: 2
Very fast service. I like the app to order ahead. It makes takeout easy.
Food: 5
Service: 5
TO MANAGER CASEY @ the waterville location.
Well great food ofcourse love the menu and variety. This night 5-22-25 my wife and I ordered I picked up checked bag got home unloaded the bag and my wife realized her one item she wanted to try out was missing and her taco that was suppose to be Supreme wasn't. The 5 stars is for the manager CASEY she made it all good and then some for the incomplete order. I see why she's a manager her hospitality and professionalism and kindness was 6 star! Girl I hope u see this you made my wife and I happy and thank you for your outstanding service in making our cheat day meal perfect ! I respect you and ur professionalism. I pray you have blessed day !
Atmosphere: 4
Food: 5
Service: 5
Restaurantji Recommends
Staff was super friendly and the service was very, very quick!
Atmosphere: 5
Food: 5
Service: 5
Friendly staff
Atmosphere: 4
Food: 4
Service: 5
Worse one yet! And that's saying something. Got a crunchwrap supreme I couldn't find the meat just absolutely horrible. Don't waste your money go across the street to McDonald's.
Our loaded nachos were perfect and they are worth the low price ❤️
Atmosphere: 5
Food: 5
Service: 5
It should be criminal to build a drive-thru that you can’t escape and then routinely take 30+ minutes to get 5 cars through the line
Atmosphere: 3
Food: 4
Service: 1
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