A&W Restaurant

1180 N Shoop Ave, Wauseon
(419) 337-5111

Recent Reviews

Sort by
Su Le (Su)

Always understaffed. Over the last 2 years they can't seem to keep employees. The food is greasy and orders are wrong and incomplete. It used to be a favorite place but not anymore.

Estella Maria Pina/Arvizu

Love it

lori hill

Was there at 5 pm today and waited over 30 minutes for a double bacon cheeseburger, and mini corn dogs, baked for a rootbeer float and no ice cream in the store. Went in and the two employees were very rude, cheeseburger was burnt to a crisp and only 4 corn dog bites in container. Absolutely horrible food and service. Employees acted drunk or stoned. Very unexceptable. Will not ever be back. Hope you get better employees and better training definitely worst experience ever.

Cathy Clevenz

We had to wait a long time to receive our food. When we did get our food, it was cold! I do not like eating a cold double cheeseburger with bacon and no condiments! The drinks were sloppy and running down the sides of the outside of the cups! And the burgers were burnt. This is a very poorly run restaurant!

Jimmy Brown

The dining room was filthy food was over cooked possibly freezer burnt maybe even old if I don't get food poisoning I'll be surprised I order a&w food took forever to come out someone who ordered KFC after me got almost instant I would honestly not come back here if I could I would give 0 stars

MJ Buehrer

Food has really gone downhill. Waited 30 minutes in the drivethru only to go inside and be told that they had to thaw the chicken tenders and then fry them

Atmosphere: 3

Food: 3

Service: 1

MJ Stratton

Food has really gone downhill. Waited 30 minutes in the drivethru only to go inside and be told that they had to thaw the chicken tenders and then fry them

Matt Barnette

Just want to say this place has gone downhill. Wanted a quick easy meal after a long week and was let down. Entire order of food was still cold. No warmth to the meat at all.

Food: 1

Vise man

This place deserves zero stars, 40 min wait for food, and it’s stale. Bathrooms are filthy also.

I highly recommend everyone avoid this place like the plague.

Atmosphere: 1

Food: 1

Service: 1

Kian Rowe

It was horrible. they didn't have enough cheeseburgers, and wouldn't refund me.

Joseph Schwind

They need more workers, 30 to 45 minutes is unacceptable for food then they tell you there out of original chicken!!!!!! the last 3 times been the same very disappointing 😞

Atmosphere: 4

Food: 3

Service: 1

Courtney Adamczyk

Absolutely horrible. Waited over 15 just to place my order in the drive thru (there was one car in front of me). Then they had me pull over after paying to wait for my chili dogs. Waited about another 15mins and walked in to ask were my food was AND THEY HADN'T EVEN BEGUN MAKING IT! I kind you not it would’ve been a shorter time to go sit at a sit down restaurant! Not kidding I could've made it home to Toledo and ate at home by the time I finally get my food.

Update: 40mins later and I finally have my three chili dogs.

Never coming here again. Save yourself the trouble!

Atmosphere: 1

Food: 1

Service: 1

Chad Grover

The restraunt is trashed every trash can is overflowing including the bathroom trash cans not one table was clean floors havent been swept or mopped in a long time . I cleaned my table myself so we could eat. They were out of root beer. Which is very humorous considering root beer is the name of the restraunt A&W. I do not recommend eating here unless you like eating in filth. Our food took forever to come out. However the food was good, makes me wonder how dirty the kitchen is. I would have given negative stars if it were available.

Atmosphere: 1

Food: 3

Service: 1

Steve Lenhardt

This is a combination restaurant, A&W, and KFC. We had KFC. Honestly, the kids that work there are the least personable I have encountered. I ordered all white, was supposed to get 2 breasts and 2 thighs, I received 2 breasts and 2 small wings.
2nd time purchasing food here, but really thinking a locally owned restaurant will be my next option, other than KFC.

Atmosphere: 3

Food: 4

Service: 3

Karen Greene

Normally I would not post a bad review - just chalk it up to a bad experience & give another chance. Does A&W not serve coney dogs anymore? We were working in the yard all morning & starving! Had to come to Wauseon for some errands & looking fwd to having A&W. We ordered 4 coney dogs eat in. 20 mins after ordering our dogs came. They were out of buns so they put 2 of them on chicken slider buns. The 2 buns they did have were falling apart & stale. It was terrible! Root beer was good - I can buy at the grocery store. Won't be back - this place needs some fixing!

Loading...