They lock their doors early and open them late. The hours posted online are the same as their hours posted on the door, but me and other customers have come 20-30 minutes past open time, or an hour before closed, and the doors are locked
Atmosphere: 3
Food: 4
Service: 2
Mike Bussing
Doors Locked and no sign around 7 on a Friday night .left and went to do
John Slawinski
Parking lot was very open as the drive-thru line was the ONLY way to get your order at this establishment! Despite the signage on the door indicating that the restaurant was open 10a-10p, the lobby doors were locked up tight with no other signs to indicate that the lobby was closed or that the restaurant was short staffed.
Employee that was working the drive-thru window seemed like they were just thrown into that role at the last possible minute with no formal training. Definitely a lot of anger and aggression could be felt by the staff here, not directly to the customers but rather the situation they were placed in.
The food was completely inedible. Ordered a box of the new nuggets and was given apple pie bites in the box instead of nuggets. (Normally I would be happy with that, but there weren't any nuggets in the entire order to eat, so it was definitely a letdown. And the chicken itself was so rubbery, it bounced when I dropped a piece in the floor. (I'm not even trying to joke about that, it legit bounced on my floor like a bouncy ball.)
As much as I feel for the staff there that are having to work like this, I would highly recommend anyone looking to go to KFC to avoid this location if you can. Whether it was the unhappy staff or the inedible food, this location is one that you should avoid like the plague.
Atmosphere: 1
Food: 1
Service: 2
Darin
Had the bacon double cheeseburger with onion rings and a coke cheese was cold and un melted onion rings soggy falling apart breading fell off terrible food and terrible service will never eat here again. 12.89 waste of money.
Atmosphere: 1
Food: 1
Service: 2
Jeffrey Binns
Below expectations... Even for KFC
Atmosphere: 3
Food: 3
Service: 3
Kameron Hahn
actually some of the worst kfc I’ve had chicken was hard and the floor was sticky and the workers were morons
Atmosphere: 1
Food: 3
Service: 1
Jack
Floor was sticky and took about 15 for anyone to show up to the register to order. Never eating here again bathrooms smell of urine.
Atmosphere: 1
Food: 4
Service: 2
162charp
I ordered online and the app said my order was ready but when I came in nothing was there. I told them I had an online order and she checked and told me they had a problem with the site so I understood but other people came in they took their order and delivered it and my bag just sat there nobody putting anything in it. When they finally got to it I told them if I hadn’t already paid for this I would have walked out, and the manager said “well you don’t have to come back”! Talk about adding insult to injury!
Vicki McKeever
It's still the same great chicken, but the prices have gone up significantly.
Food: 5
Service: 5
aaron parker
Ben going to this kfc for years it got real bad bit over the past 2_3 months the place has really mad a come back. What ever it is keep it up. Have not had to wait for chicken in the morning in almost 3 weeks very good keep it up. Good workers are hard to find bit this kfc has found some great morning people. Keep up the getting better my lunch depending on it
I really like there chicken but legs and thighs are small.
Ray Marteney
Food was just ok, was a little cold, flavor was just ok, Employee was a little rude not very pleasant. We are typically big fans of KFC, but not a fan of this location right now, maybe we will give it another try sometime but not for awhile, hopefully it gets back on track!
Emery Krueger
Ordered a chicken sandwich with cheese tomato and lettuce through the drive through and had to wait 20 minutes with 3 other cars ahead of me I finally get my order and NO LETTUCE TOMATO OR CHEESE went back in the girl proceeds to tell me they have no lettuce or tomato but they are an A&W also but they have no tomatoes or lettuce and these people want 20 bucks an hour and can't get a simple order right then proceed to lie to me will never go back to the wauseon KFC/A&W WHAT A JOKE
Marie Torres
Cleanliness is not their priority. Almost all the tables were dirty, including the floor and bathroom.
Lauren Felzer-Petitpren
The food tasted fine, but we waited forever for it. Our order was incorrect but by the time we got it, we didn't feel like waiting even longer. The restaurant itself was not very clean and it smelled unpleasant. There were only a few employees so I'm sure they're over worked and under staffed. But I would not return.
They lock their doors early and open them late. The hours posted online are the same as their hours posted on the door, but me and other customers have come 20-30 minutes past open time, or an hour before closed, and the doors are locked
Atmosphere: 3
Food: 4
Service: 2
Doors Locked and no sign around 7 on a Friday night .left and went to do
Parking lot was very open as the drive-thru line was the ONLY way to get your order at this establishment! Despite the signage on the door indicating that the restaurant was open 10a-10p, the lobby doors were locked up tight with no other signs to indicate that the lobby was closed or that the restaurant was short staffed.
Employee that was working the drive-thru window seemed like they were just thrown into that role at the last possible minute with no formal training. Definitely a lot of anger and aggression could be felt by the staff here, not directly to the customers but rather the situation they were placed in.
The food was completely inedible. Ordered a box of the new nuggets and was given apple pie bites in the box instead of nuggets. (Normally I would be happy with that, but there weren't any nuggets in the entire order to eat, so it was definitely a letdown. And the chicken itself was so rubbery, it bounced when I dropped a piece in the floor. (I'm not even trying to joke about that, it legit bounced on my floor like a bouncy ball.)
As much as I feel for the staff there that are having to work like this, I would highly recommend anyone looking to go to KFC to avoid this location if you can. Whether it was the unhappy staff or the inedible food, this location is one that you should avoid like the plague.
Atmosphere: 1
Food: 1
Service: 2
Had the bacon double cheeseburger with onion rings and a coke cheese was cold and un melted onion rings soggy falling apart breading fell off terrible food and terrible service will never eat here again. 12.89 waste of money.
Atmosphere: 1
Food: 1
Service: 2
Below expectations... Even for KFC
Atmosphere: 3
Food: 3
Service: 3
actually some of the worst kfc I’ve had chicken was hard and the floor was sticky and the workers were morons
Atmosphere: 1
Food: 3
Service: 1
Floor was sticky and took about 15 for anyone to show up to the register to order. Never eating here again bathrooms smell of urine.
Atmosphere: 1
Food: 4
Service: 2
I ordered online and the app said my order was ready but when I came in nothing was there. I told them I had an online order and she checked and told me they had a problem with the site so I understood but other people came in they took their order and delivered it and my bag just sat there nobody putting anything in it. When they finally got to it I told them if I hadn’t already paid for this I would have walked out, and the manager said “well you don’t have to come back”! Talk about adding insult to injury!
It's still the same great chicken, but the prices have gone up significantly.
Food: 5
Service: 5
Ben going to this kfc for years it got real bad bit over the past 2_3 months the place has really mad a come back. What ever it is keep it up. Have not had to wait for chicken in the morning in almost 3 weeks very good keep it up. Good workers are hard to find bit this kfc has found some great morning people. Keep up the getting better my lunch depending on it
Restaurantji Recommends
I really like there chicken but legs and thighs are small.
Food was just ok, was a little cold, flavor was just ok, Employee was a little rude not very pleasant. We are typically big fans of KFC, but not a fan of this location right now, maybe we will give it another try sometime but not for awhile, hopefully it gets back on track!
Ordered a chicken sandwich with cheese tomato and lettuce through the drive through and had to wait 20 minutes with 3 other cars ahead of me I finally get my order and NO LETTUCE TOMATO OR CHEESE went back in the girl proceeds to tell me they have no lettuce or tomato but they are an A&W also but they have no tomatoes or lettuce and these people want 20 bucks an hour and can't get a simple order right then proceed to lie to me will never go back to the wauseon KFC/A&W WHAT A JOKE
Cleanliness is not their priority. Almost all the tables were dirty, including the floor and bathroom.
The food tasted fine, but we waited forever for it. Our order was incorrect but by the time we got it, we didn't feel like waiting even longer. The restaurant itself was not very clean and it smelled unpleasant. There were only a few employees so I'm sure they're over worked and under staffed. But I would not return.
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