Any place that stuffs their crust worth cheesy goodness gets 5 stars.
Atmosphere: 5
Food: 5
Service: 5
Josh Frederick
Pizza hut is my favorite but Wauseon's location it above any other
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Meat Lover's, Super Deluxe Pizza, Chicken Wings, Pizza
Billyboy ou812
They were really busy but we received all our food within 40 minutes .
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Pizza, Breadsticks, Personal Pan Cheese Pizza with Bread Sticks
Savannah Magda
Tried to order take out online and it said it was ready. I got here and waited 20 minutes and then they suggested I made my own salad and I waited over 30 minutes for pasta and dinner for my family. The whole point of ordering takeout is to not have to go in and use their salad bar to make my own shit. I. Beyond pissed and will never go here again
Service: 1
Chance Hubbell
Very enjoyable.
Kid-friendliness: Had kids activity sheets and crayons.
Great food and service. Fast service with a party of 30.
Atmosphere: 4
Food: 5
Service: 5
Jamare Hire
If you like a full grown man being rude and disrespectful while delivering your pizza definitely order from here! Was told they receive a lot of complaints about this person...not sure why he's still working there?
Service: 1
Kathryn C
Ended up here tonight, big fans of the salad bar. A little busy. I prefer a table because of some mobility issues (I use a crutch). I just told the waitress, we had to sit over there. Teenager got an attitude. Even before we could sit down, she's asking about appetizers. We said no, and gave her our beverage order (beer). That took 10 minutes. Teenager couldn't serve it, so someone else did. Asked her if the taco pizza could be a personal pan.....no clue. Luckily, the waiter right next to her knew. Ordered, got our salads, and waited...and waited..and waited....finally one of the managers brought out our food. Teenager never asked how our food was, walked by us multiple times. I'm usually the one to get mad first, but my husband was pi$$ed..we are normally good tippers, but the girl got a big old goose egg for that tip.
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Salad
Drewbie Wilson
Be very careful at this location! They tried to say overcharge us for our meal.
We ordered water and they tried to charge us for 3 soft drinks. ($9 extra)
We also ordered a large one topping pizza and they tried to charge us for a specialty ($8 extra)
Had we not been paying attention they woulda got away with it too.
When we asked why, they tried to play it off like that was normal. We had to ask why a large one topping was $10.99 on the website but we were charged $19.99 for the specialty.
Food was as expected and the place was clean though ??♂️
Atmosphere: 5
Food: 5
Service: 1
Recommended dishes: Personal Pan Pizza, Breadsticks, Pizza
Ty Strong
This was a subpar expierance. was greeted at the door by 5 people and still waited 10 minutes for a seat in a slow dining room. I was told my server would be along shortly, and then there was some kind of confusion on who was going to be serving our table. finally, after we were greeted by our server, we ordered drinks and food all at one time, and we already knew what we wanted. ordered wings, a personal pan for our 8 year old, cinnamon rolls. and a pasta to go. food started coming out, and we were served our wings and cinnamon rolls, we were told the personal pan would be along shortly. the pizza never came until after we were completely done with the wings. we came in for the little one to eat, and she was not served her pizza until long after we were done with the rest of the food and ready for the bill. even the to go pasta was brought to our table before the child's personal pan pizza was served. when the personal pan pizza was served, it was wrong. this was by far the worst expieranced at this pizza hut location. I normally don't write negative reviews, but this time, I felt it was a must. serious improvements should be made. thank you Ty M Strong
manager was Brandi server was Allison
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Chicken Wings, Salad Bar, Pizza
****LONG RANT ***** What a HORRIBLE experience at WAUSEON PIZZA HUT today. We had a birthday dinner planned for the kids today and we had tables reserved for over 20 people in advance. We showed up and found out that they gave our tables away and the Manager told us it was then "First come, First serve". Which wasn't true, we found out later that they did indeed gave our tables away and just wouldn't own up to it. Mind you we have had multiple birthday dinners at this same Pizza Hut and we did this exact same procedure with no issues until today. Well then we were stuck moving tables around OURSELVES with no help to try to configure something in order to fit all the people that were coming. Their employees and the manager just sat there and watched us as we did all the work. We then waited and waited for someone to come get our order, and drinks and no one came. At this point our entire party was fed up and couldn't believe how bad the service was, so I went up and asked to talked to the Manager and explained everything to her. I asked for her name so I could contact corporate in the morning about my experience and she then proceeded to say that "SHE DIDNT FEEL SAFE, AND THAT SHE COULD ASK US TO LEAVE!! " WHAT A JOKE!!, To threaten to have us leave because I simply asked for her name like you would any other time or place a issue arises and you want to report it. To make matters worst, they had the nerves to come tell us that they forgot to put one of our orders over an hour later, so we had kids waiting for that food and the whole time they forgot to even put it in!! We repeatedly had to ask for silverware and plates, the most basic and first thing you are given when at a restaurant! It was a NIGHTMARE to say the least, and the manager was the rudest person ever, and she still refused to talk to us or identify herself! My mother in law had a conversation with her and asked her to apologize and she just shrugged her shoulders as if she didn't care!! Fortunately we had a waitresses that has served us before come over and apologize to our party for the managers behavior and stated that many people that work there are fed up with her as also. We were told her name was JULIE but not 100% sure if thats correct but we are going to contact corporate in the morning and make sure this never happens again. If anyone can confirm that the managers name is in fact JULIE that was working tonight, that would be great. Its crazy that in a service industry business that people like her are made managers! All she had to do was simply apologize and attempt to make things right but nope she refused to even try to apologize. Sorry for the long rant, but I refuse to let this go without this going up their corporate ladder and something being done. She made my kids birthday dinner chaotic, so I'm not letting this one go quietly.
Atmosphere: 1
Food: 2
Service: 1
Bruce Popejoy
My brother and I stopped in after the Thresher's Reunion for dinner. We ordered a personal pan pizza each, a trip to the salad bar and I added a small order of bread sticks. Food was great, service was great but the atmosphere was not what we were hoping for.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Salad Bar, Breadsticks, Pizza
Rose Kamerdula
Went for lunch on my work lunch break, waitress took our drink order and we went to the bathroom. We came back and waited for 15 minutes before my husband asked if we could get a salad bar. He was angry but polite and she apologized saying she thought we had left. She walked past us several times and didn’t pay attention to us. She just dropped off our bill when we were getting salad. We had planned on ordering a pizza! Didn’t even take the time to take an order. Last time I am going there for lunch. So inattentive and careless.
Atmosphere: 1
Food: 1
Service: 1
Dan Gunther
I drove 30 minutes to get there and we arrived at 9:10pm. The time online and on the door said 10:00. We walked in and the waitress said the dining room closed at 9. Maybe they should post that online! A 1 hr round trip for nothing.
Karen Greene
The staff at Pizza Hut Wauseon have always gone above & beyond. We frequently place large orders for employee lunches & they have never disappointed- even when we request pick up right when they open. Thank you for being a great team & always providing friendly service!
Any place that stuffs their crust worth cheesy goodness gets 5 stars.
Atmosphere: 5
Food: 5
Service: 5
Pizza hut is my favorite but Wauseon's location it above any other
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Meat Lover's, Super Deluxe Pizza, Chicken Wings, Pizza
They were really busy but we received all our food within 40 minutes .
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Pizza, Breadsticks, Personal Pan Cheese Pizza with Bread Sticks
Tried to order take out online and it said it was ready. I got here and waited 20 minutes and then they suggested I made my own salad and I waited over 30 minutes for pasta and dinner for my family. The whole point of ordering takeout is to not have to go in and use their salad bar to make my own shit. I. Beyond pissed and will never go here again
Service: 1
Very enjoyable.
Kid-friendliness: Had kids activity sheets and crayons.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Meat Pizza, Cheese Pizza, Breadsticks, Pizza, Boneless Wings
Great food and service. Fast service with a party of 30.
Atmosphere: 4
Food: 5
Service: 5
If you like a full grown man being rude and disrespectful while delivering your pizza definitely order from here! Was told they receive a lot of complaints about this person...not sure why he's still working there?
Service: 1
Ended up here tonight, big fans of the salad bar. A little busy. I prefer a table because of some mobility issues (I use a crutch). I just told the waitress, we had to sit over there. Teenager got an attitude. Even before we could sit down, she's asking about appetizers. We said no, and gave her our beverage order (beer). That took 10 minutes. Teenager couldn't serve it, so someone else did. Asked her if the taco pizza could be a personal pan.....no clue. Luckily, the waiter right next to her knew. Ordered, got our salads, and waited...and waited..and waited....finally one of the managers brought out our food. Teenager never asked how our food was, walked by us multiple times.
I'm usually the one to get mad first, but my husband was pi$$ed..we are normally good tippers, but the girl got a big old goose egg for that tip.
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Salad
Be very careful at this location! They tried to say overcharge us for our meal.
We ordered water and they tried to charge us for 3 soft drinks. ($9 extra)
We also ordered a large one topping pizza and they tried to charge us for a specialty ($8 extra)
Had we not been paying attention they woulda got away with it too.
When we asked why, they tried to play it off like that was normal. We had to ask why a large one topping was $10.99 on the website but we were charged $19.99 for the specialty.
Food was as expected and the place was clean though ??♂️
Atmosphere: 5
Food: 5
Service: 1
Recommended dishes: Personal Pan Pizza, Breadsticks, Pizza
This was a subpar expierance. was greeted at the door by 5 people and still waited 10 minutes for a seat in a slow dining room. I was told my server would be along shortly, and then there was some kind of confusion on who was going to be serving our table. finally, after we were greeted by our server, we ordered drinks and food all at one time, and we already knew what we wanted. ordered wings, a personal pan for our 8 year old, cinnamon rolls. and a pasta to go. food started coming out, and we were served our wings and cinnamon rolls, we were told the personal pan would be along shortly. the pizza never came until after we were completely done with the wings. we came in for the little one to eat, and she was not served her pizza until long after we were done with the rest of the food and ready for the bill. even the to go pasta was brought to our table before the child's personal pan pizza was served. when the personal pan pizza was served, it was wrong. this was by far the worst expieranced at this pizza hut location. I normally don't write negative reviews, but this time, I felt it was a must. serious improvements should be made. thank you
Ty M Strong
manager was Brandi
server was Allison
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Chicken Wings, Salad Bar, Pizza
Restaurantji Recommends
****LONG RANT *****
What a HORRIBLE experience at WAUSEON PIZZA HUT today. We had a birthday dinner planned for the kids today and we had tables reserved for over 20 people in advance. We showed up and found out that they gave our tables away and the Manager told us it was then "First come, First serve". Which wasn't true, we found out later that they did indeed gave our tables away and just wouldn't own up to it. Mind you we have had multiple birthday dinners at this same Pizza Hut and we did this exact same procedure with no issues until today. Well then we were stuck moving tables around OURSELVES with no help to try to configure something in order to fit all the people that were coming. Their employees and the manager just sat there and watched us as we did all the work. We then waited and waited for someone to come get our order, and drinks and no one came. At this point our entire party was fed up and couldn't believe how bad the service was, so I went up and asked to talked to the Manager and explained everything to her. I asked for her name so I could contact corporate in the morning about my experience and she then proceeded to say that "SHE DIDNT FEEL SAFE, AND THAT SHE COULD ASK US TO LEAVE!! " WHAT A JOKE!!, To threaten to have us leave because I simply asked for her name like you would any other time or place a issue arises and you want to report it. To make matters worst, they had the nerves to come tell us that they forgot to put one of our orders over an hour later, so we had kids waiting for that food and the whole time they forgot to even put it in!! We repeatedly had to ask for silverware and plates, the most basic and first thing you are given when at a restaurant! It was a NIGHTMARE to say the least, and the manager was the rudest person ever, and she still refused to talk to us or identify herself! My mother in law had a conversation with her and asked her to apologize and she just shrugged her shoulders as if she didn't care!! Fortunately we had a waitresses that has served us before come over and apologize to our party for the managers behavior and stated that many people that work there are fed up with her as also. We were told her name was JULIE but not 100% sure if thats correct but we are going to contact corporate in the morning and make sure this never happens again. If anyone can confirm that the managers name is in fact JULIE that was working tonight, that would be great. Its crazy that in a service industry business that people like her are made managers! All she had to do was simply apologize and attempt to make things right but nope she refused to even try to apologize. Sorry for the long rant, but I refuse to let this go without this going up their corporate ladder and something being done. She made my kids birthday dinner chaotic, so I'm not letting this one go quietly.
Atmosphere: 1
Food: 2
Service: 1
My brother and I stopped in after the Thresher's Reunion for dinner. We ordered a personal pan pizza each, a trip to the salad bar and I added a small order of bread sticks. Food was great, service was great but the atmosphere was not what we were hoping for.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Salad Bar, Breadsticks, Pizza
Went for lunch on my work lunch break, waitress took our drink order and we went to the bathroom. We came back and waited for 15 minutes before my husband asked if we could get a salad bar. He was angry but polite and she apologized saying she thought we had left. She walked past us several times and didn’t pay attention to us. She just dropped off our bill when we were getting salad. We had planned on ordering a pizza! Didn’t even take the time to take an order. Last time I am going there for lunch. So inattentive and careless.
Atmosphere: 1
Food: 1
Service: 1
I drove 30 minutes to get there and we arrived at 9:10pm. The time online and on the door said 10:00. We walked in and the waitress said the dining room closed at 9. Maybe they should post that online! A 1 hr round trip for nothing.
The staff at Pizza Hut Wauseon have always gone above & beyond. We frequently place large orders for employee lunches & they have never disappointed- even when we request pick up right when they open. Thank you for being a great team & always providing friendly service!
Food: 5
Service: 5
Recommended dishes: Breadsticks, Pizza
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