Dairy Queen
712 W Emmitt Ave, Waverly
(740) 947-4621
Recent Reviews
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I love dairy queen. I used to work there in 2013. It used to have a great atmosphere with nice staff. Today i went through the drive thru the girl was rushing me majorly. Then i get to the window get dirty looks from the two girls at the window. She YANKS my card out of my hand to the point i almost dropped it. Hands me my drinks with all the straws and utensils AT ONCE i was struggling. Then rudely tells me to pull up for my food. She brings it out i say thank you and she walks away without a word. Just rolls her eyes. Waited forever for it to all be cold. I wanted to go get a refund but figured it was pointless with how awful they were already being. Being pregnant and emotionally annoyed. Just wanted my cravings and was greeted with the worst service. The two girls were equally as awful. But the name on the receipt is Tereasa.
Atmosphere: 1
Food: 3
Service: 1
Person taking orders both times were rude unprofessional was charged for a meal I didn't get
Atmosphere: 2
Service: 1
The blizzard was pretty delicious
Atmosphere: 5
Food: 5
Service: 5
Girls that worked today were extremely rude & wouldn’t even give us what we asked for(lids for our blizzards) AND charged us extra for stuff we didn’t ask for, and continued to mess up our order. would not recommend.
My cashier Betty Carter was the nicest person I've met at this
Atmosphere: 5
Food: 5
Service: 5
Best burgers and service!
I had my handicapped parents with me and the staff went above and beyond to help! Great job!
Atmosphere: 3
Food: 5
Service: 5
They're a little slow, but that's to be expected. Besides that, it's DQ. You know what to expect
Atmosphere: 4
Food: 4
Service: 4
I called to double check if they had a certain icecream cake that I needed for the next day & was told the cake I wanted had to be pre-ordered 48 hours in advance. I was pretty bummed but the sweet lady making the cakes got on the phone and worked it all out for me and made one. IT WAS THE BEST COOKIE DOUGH ICECREAM CAKE IVE EVER ATE. Everyone at the party complimented how good it was. She hooked us up and I unfortunately didn’t catch her name but I want her to know how much I appreciated what she done for us! ❤️
Atmosphere: 5
Food: 5
Service: 5
Everything was great
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Fingers
The food is what is expected for a fast food restaurant. But the app leaves a lot to be desired, to gain points you have to scan a barcode even though you place an order electronically, if the restaurant doesn't give you a receipt with one you're out of luck. So heads up on that
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Salted Caramel Truffle
Restaurantji Recommends
It is a perfectly adequate Dairy Queen. Just like every other Dairy Queen. I didn't have a Blizzard so it wasn't life-changing phenomenal.
Atmosphere: 4
Food: 4
Service: 5
Reese pie blizzard is so good it should be illegal.
Atmosphere: 5
Food: 5
Service: 5
Door dash customers- beware. Almost always when I order using doordash, there is little to no effort put into my order. Things are always missing, utensils are often not given, and the food usually isn’t the greatest. I only order from DQ anymore because my kids want ice cream items. Today was the worst though. When I received my food, my hamburgers were COLD. I don’t mean room temperature, I mean they were not cooked thoroughly enough to even heat up to room temperature. They were not fully thaw. I was already grossed out because they covered them in ketchup when I requested no ketchup(it was like ketchup soup).. but after wiping it off with paper towels and biting into it… I completely lost my appetite. For $5 per sandwich on DD, I’m extremely upset. $10 on sandwiches alone was wasted. At least the chicken tenders the kids got were good… at least I’m assuming because they didn’t say they were frozen. ? and no, I’m not a Karen… I’ve ordered probably 20 times from this location and I’d say 15 were completely messed up. That’s why I’m finally leaving a review so people reconsider using DoorDash versus going in person so they can catch any mistakes or return if their burgers are frozen.
Food: 1
Sometimes you just want a DQ hamburger!
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Banana Split, Banana Split Blizzard, Hot Fudge, Strawberry, Bacon Cheese Grillburger, Salted Caramel Truffle
All the tables and counter to get drinks was really dirty. There was several people standing around doing nothing. There was one girl doing most of the work she finally came out and started cleaning the dining area. They could really focus more on the dining areas..this one girl was running crazy she definitely needs noticed..(she was taking orders, cleaning lobby,and taking trash out..all while others just watched.
Atmosphere: 1
Food: 2
Service: 3
Recommended dishes: Strawberry
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