Pizza Hut in general is not good, sauce was cold somehow? Breadsticks were burnt, brownie was hard, food just not good.
Atmosphere: 1
Food: 1
Service: 1
jose farias
I bought two large pizzas and whatever I received was clearly not being well kept or something as myself and everyone else who ate the pizza were met with fever, body aches and the shits 4-6 hours after having consumed it. One of my friends was so bad he went to the ER and was told it was a stomach virus from something he ate within the past few hours which only left Pizza Hut as the option. I myself was skeptical and figured perhaps it was the chicken I had much much earlier in the day, it was not. I reheated some of the leftovers (which I had packed up into a container and tossed in the fridge not long after consuming it the day prior), and proceeded to go through the exact same problem as the night before a few hours later. I then proceeded to toss out the remaining pizza.
The drive from my home to this location is only around 6-7 minutes so I know it’s not due to that. All I know is i will be venturing further away if I ever decide to get Pizza Hut again as I can’t bring myself to buy from this location again after that experience.
— Edit : I was reached out to by the area manager. He was very friendly and wanted to ensure my family and friends were doing okay and make good on my poor experience. All I can say is if he’s in charge of the surrounding Dayton area he does a good job on ensuring customer satisfaction. I was promptly given a refund and sent some certificates to make good on my issue. I must say even if my experience made me think the food was poor, I must adjust the overall review as the service / prompt response provided by the area manager was great!
Food: 1
Service: 5
J Bird
The manager was polite and on top of her game. The food was fresh and hot!
Atmosphere: 4
Food: 4
Service: 4
tashanna lee
Bad I will never order again
Atmosphere: 1
Food: 1
Service: 1
Mindy Mindy
Food was great!! Fast delivery.
Food: 5
Service: 5
Theresa Lovely
Crust wasn't right on both pizza and cold was a door dash driver that delivered even tho I ordered from the store. I'm guessing had no hot bag to put it in so disappointed I wish you advertise that door dash delivered because I would have passed
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Breadsticks
Cynthia Lowrie
They didn't give me all my food I kept calling and I just kept being put on hold I will never order from them again this has happened multiple times
Atmosphere: 1
Food: 1
Service: 1
Steven Mynes
Whenever we dine in or carry out, Pizza Hut is always 'date night' for us. Never received a wrong order issue, and the folks there are friendly and courteous!
Atmosphere: 5
Food: 5
Service: 5
Rosalind Elliott
My pizzas are always yummy!
Atmosphere: 5
Food: 5
Service: 5
chris stacy
Ordered big box deal….breadsticks missing. Called store, they were resending. Have not received the breadsticks yet!
Got the small pizza deals . Food had no flavor. Tayses like cooked bread
Atmosphere: 4
Food: 2
Service: 4
David M
Customer service is always good but I always order extra cheese an it's always almost light on cheese. Pay for extra every time an never get it
Atmosphere: 3
Food: 1
Service: 3
Nae Owens
Customer Service is Horrible they hang up on you very unprofessional they are not Americans and you can't understand what they are saying but they can understand you
Food: 1
Service: 1
Rhonda Fultz
2 personal pans, breadsticks, and a chocolate chip cookie for dessert! Pizza was excellent, lots of toppings! Breadsticks were great! Cookie was fantabulous! Reasonably priced, ready in 15! ?
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Personal Pizza W, Breadsticks, Personal Pan w Pepperoni and Green Olives
Jordan Smith
Freshest pizza I've had from a pizza hut in a long time
Pizza Hut in general is not good, sauce was cold somehow? Breadsticks were burnt, brownie was hard, food just not good.
Atmosphere: 1
Food: 1
Service: 1
I bought two large pizzas and whatever I received was clearly not being well kept or something as myself and everyone else who ate the pizza were met with fever, body aches and the shits 4-6 hours after having consumed it. One of my friends was so bad he went to the ER and was told it was a stomach virus from something he ate within the past few hours which only left Pizza Hut as the option. I myself was skeptical and figured perhaps it was the chicken I had much much earlier in the day, it was not. I reheated some of the leftovers (which I had packed up into a container and tossed in the fridge not long after consuming it the day prior), and proceeded to go through the exact same problem as the night before a few hours later. I then proceeded to toss out the remaining pizza.
The drive from my home to this location is only around 6-7 minutes so I know it’s not due to that. All I know is i will be venturing further away if I ever decide to get Pizza Hut again as I can’t bring myself to buy from this location again after that experience.
— Edit :
I was reached out to by the area manager. He was very friendly and wanted to ensure my family and friends were doing okay and make good on my poor experience. All I can say is if he’s in charge of the surrounding Dayton area he does a good job on ensuring customer satisfaction. I was promptly given a refund and sent some certificates to make good on my issue. I must say even if my experience made me think the food was poor, I must adjust the overall review as the service / prompt response provided by the area manager was great!
Food: 1
Service: 5
The manager was polite and on top of her game. The food was fresh and hot!
Atmosphere: 4
Food: 4
Service: 4
Bad I will never order again
Atmosphere: 1
Food: 1
Service: 1
Food was great!! Fast delivery.
Food: 5
Service: 5
Crust wasn't right on both pizza and cold was a door dash driver that delivered even tho I ordered from the store. I'm guessing had no hot bag to put it in so disappointed I wish you advertise that door dash delivered because I would have passed
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Breadsticks
They didn't give me all my food I kept calling and I just kept being put on hold I will never order from them again this has happened multiple times
Atmosphere: 1
Food: 1
Service: 1
Whenever we dine in or carry out, Pizza Hut is always 'date night' for us. Never received a wrong order issue, and the folks there are friendly and courteous!
Atmosphere: 5
Food: 5
Service: 5
My pizzas are always yummy!
Atmosphere: 5
Food: 5
Service: 5
Ordered big box deal….breadsticks missing. Called store, they were resending. Have not received the breadsticks yet!
Food: 4
Service: 2
Recommended dishes: Supreme Pizza, Breadsticks, Cheese Pizza, Boneless Wings
Restaurantji Recommends
Got the small pizza deals . Food had no flavor. Tayses like cooked bread
Atmosphere: 4
Food: 2
Service: 4
Customer service is always good but I always order extra cheese an it's always almost light on cheese. Pay for extra every time an never get it
Atmosphere: 3
Food: 1
Service: 3
Customer Service is Horrible they hang up on you very unprofessional they are not Americans and you can't understand what they are saying but they can understand you
Food: 1
Service: 1
2 personal pans, breadsticks, and a chocolate chip cookie for dessert! Pizza was excellent, lots of toppings! Breadsticks were great! Cookie was fantabulous! Reasonably priced, ready in 15! ?
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Personal Pizza W, Breadsticks, Personal Pan w Pepperoni and Green Olives
Freshest pizza I've had from a pizza hut in a long time
Atmosphere: 2
Food: 4
Service: 4
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