Freddy's Frozen Custard & Steakburgers
7615 Trailside Dr, West Chester
(513) 499-2550
Recent Reviews
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Employee name is I’nez. She is a great worker and helped me and my friends when we needed. We asked for lots of things and she never got annoyed and just answered back with a smile. She had a smile on her face the whole time and was a very clear speaker and spoke loudly when calling the order number. She asked me if I had the app and I said no and then she told me if I downloaded the app I could get a free concrete or sandwich and then she helped me download the app and was very helpful.
Atmosphere: 3
Food: 3
Service: 5
Recommended dishes: French Fries, Cheeseburger, Cheese Curds, Dr Pepper
Ordered Patty melt and it was burnt, dry, and didn't look like a burger, also got grilled chicken sandwich and it was cold. Took over half hour it gets food.
Atmosphere: 3
Food: 1
Service: 1
Good and service was great.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger, French Fries, Cheeseburger, Hamburger
Toilet paper is out in the bathroom, but the food is good and service was good.
Atmosphere: 2
Food: 4
Service: 4
Recommended dishes: Double Steak Burger and Fries
super nice staff! thank you
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger
They also do a wonderful job with my food, and very caring
Atmosphere: 5
Food: 5
Service: 5
Fun place with good food. Our grand daughter loves Freddy's ❤️ Prices are good.
Atmosphere: 5
Food: 5
Service: 5
Fries are great!
Atmosphere: 5
Food: 5
Service: 5
I came in with two high-energy boys and was struggling to keep them in the booth and quiet while we waited on our food. They called our number; I told the boys to stay seated and behave while I grabbed our food. One of the employees, Emma, saw my struggle and heard me so she said I could stay with them and she would bring me our tray. The food was great but all of the employees were smiling and friendly and Emma’s help put it over the top. Will definitely eat here more often!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Double Steak Burger and Fries, Hot Fudge Brownie Sundae, Chicken Tenders
Great food & great service! Very clean location.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Aliþle loud for people with hearing aids. But not terible.
Good food at a fair price
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Burger, Onion Rings
food was delicious!
Atmosphere: 5
Food: 5
Service: 5
New ownership. Much better service
Atmosphere: 4
Food: 4
Service: 5
No drink tops, fountain leaked all over you when gettin a drink, tables and floor unclean. While sitting workers in the yelling a Escher other and could be heard throughout the place. One came out and started changing out the garbage cans while we were sitting near with no acknowledgment of us. Disappointing first and last visit!
Atmosphere: 1
Food: 3
Service: 3
Recommended dishes: Double Steak Burger and Fries
The manager, Jennifer was very nice!
The food was good and the service was fast!
New to the area so definitely will be back!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Curds
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