Did a to go order and for the third time now they have made our order incorrectly and left out sandwiches. When I called back to request the sandwich that had been forgotten the lady in the phone was very rude and did not even want to speak to me about making the missing sandwich. I told her what the sandwich was and that I needed it to be made and that we would be back to pick it up. She was rude and made me repeat what the sandwich was suppose to be three times. Going to get the sandwich now so let’s hope it is made and no more issues. I will not be ordering from them anytime soon.
Atmosphere: 2
Food: 3
Service: 1
Kayla Garrett
Dustin is ABSOLUTELY 💯 amazing 👏🏻he had such a great personality and was super nice. He wrote HIS/HERS on our subs, so we would know without us even asking him to!!! Made.my sub exactly the correct way & it was absolutely delicious 😋 10/10 I recommend!!!
Atmosphere: 5
Food: 5
Service: 5
Bradey Mckenzie
The one nigh shift male employ was very rude and keep messing my order up and kept blaming it on me and keep saying thats what you told me like dude i know what i told you very unprofessional definitely will never be going back there i almost walked out if you can't treat costumers with respect maybey look for a different job not to mention he didn't seem very clean on he's hygiene
Atmosphere: 1
Food: 2
Service: 1
Roston Miller
Placed a mobile order. I set the pickup time for 45 minutes out. They proceeded refuse to make the order and were active bad mouthing the order as I walked in to pick it up. It was only once I walked in did they start to begrudgingly make the order.
Atmosphere: 2
Food: 3
Service: 1
Maddox Riddle
So when I was at your subway someone called me me the n word and I got a sandwich and it gave me food poisoning and I would like to talk to the guy who said come over to my place for a get time I am 13 years old
hannah
The food was really good, and they loaded my sandwich up nice. My problem was the woman at the cash out spot. I picked up an online order and she was rude toned with me. She slammed my sandwich and drink on the counter and walked away. I still said thank you and she just said “no problem” very unamused. I never have had this problem, hopefully it was just for today.
We ordered from here and they mixed up the sandwiches. When we asked for them to be fixed they said no. We had to make 4 trips to get the right sandwiches and they only fixed 3 out of the 4 sandwiches that we paid money for. The customer service was horrible, they wouldn’t fix their mistake and we Paid for a sandwich we never got.
Atmosphere: 1
Food: 1
Service: 1
A.J. Samusson
Hardly ever eat here anymore since they changed out the good honey mustard with the nasty mustard. Worst mustard I've EVER tasted! UGH!
Atmosphere: 5
Food: 2
Service: 5
Steve Adkins
Just stopped to grab two phillys & they were super fast & friendly! Subs were fresh too!
Atmosphere: 5
Food: 5
Service: 5
Destiny Odell
Puts way to much sauce for one when you tell them not too. Then, doesn’t even stay at register to give out a bag and expects you to carry around 4 things. Okay.
I called in and placed an order for a steak and cheese sub to go. When I got back to work, I was given a toasted sub that I didn't order. Not only that but the meat was cold and the sub was burnt. I contacted the Wheelersburg Subway and spoke with the manager to complain. She told me to bring the sandwich back to her store. I explained that I only had 30 for lunch and couldn't return the sandwich. Her suggestion was to hold on to it and bring it back in later. As a paying customer, I expect to receive the food in the condition I requested it. I am beyond disappointed with the service that I received and have decided to never purchase from this Subway again.
Did a to go order and for the third time now they have made our order incorrectly and left out sandwiches. When I called back to request the sandwich that had been forgotten the lady in the phone was very rude and did not even want to speak to me about making the missing sandwich. I told her what the sandwich was and that I needed it to be made and that we would be back to pick it up. She was rude and made me repeat what the sandwich was suppose to be three times. Going to get the sandwich now so let’s hope it is made and no more issues. I will not be ordering from them anytime soon.
Atmosphere: 2
Food: 3
Service: 1
Dustin is ABSOLUTELY 💯 amazing 👏🏻he had such a great personality and was super nice. He wrote HIS/HERS on our subs, so we would know without us even asking him to!!! Made.my sub exactly the correct way & it was absolutely delicious 😋 10/10 I recommend!!!
Atmosphere: 5
Food: 5
Service: 5
The one nigh shift male employ was very rude and keep messing my order up and kept blaming it on me and keep saying thats what you told me like dude i know what i told you very unprofessional definitely will never be going back there i almost walked out if you can't treat costumers with respect maybey look for a different job not to mention he didn't seem very clean on he's hygiene
Atmosphere: 1
Food: 2
Service: 1
Placed a mobile order. I set the pickup time for 45 minutes out. They proceeded refuse to make the order and were active bad mouthing the order as I walked in to pick it up. It was only once I walked in did they start to begrudgingly make the order.
Atmosphere: 2
Food: 3
Service: 1
So when I was at your subway someone called me me the n word and I got a sandwich and it gave me food poisoning and I would like to talk to the guy who said come over to my place for a get time I am 13 years old
The food was really good, and they loaded my sandwich up nice. My problem was the woman at the cash out spot. I picked up an online order and she was rude toned with me. She slammed my sandwich and drink on the counter and walked away. I still said thank you and she just said “no problem” very unamused. I never have had this problem, hopefully it was just for today.
Atmosphere: 4
Food: 5
Service: 2
Recommended dishes: Doritos Nacho Cheese, Rotisserie-Style Chicken
We ordered from here and they mixed up the sandwiches. When we asked for them to be fixed they said no. We had to make 4 trips to get the right sandwiches and they only fixed 3 out of the 4 sandwiches that we paid money for. The customer service was horrible, they wouldn’t fix their mistake and we Paid for a sandwich we never got.
Atmosphere: 1
Food: 1
Service: 1
Hardly ever eat here anymore since they changed out the good honey mustard with the nasty mustard. Worst mustard I've EVER tasted! UGH!
Atmosphere: 5
Food: 2
Service: 5
Just stopped to grab two phillys & they were super fast & friendly! Subs were fresh too!
Atmosphere: 5
Food: 5
Service: 5
Puts way to much sauce for one when you tell them not too. Then, doesn’t even stay at register to give out a bag and expects you to carry around 4 things. Okay.
Atmosphere: 3
Food: 2
Service: 1
Restaurantji Recommends
I called in and placed an order for a steak and cheese sub to go. When I got back to work, I was given a toasted sub that I didn't order. Not only that but the meat was cold and the sub was burnt. I contacted the Wheelersburg Subway and spoke with the manager to complain. She told me to bring the sandwich back to her store. I explained that I only had 30 for lunch and couldn't return the sandwich. Her suggestion was to hold on to it and bring it back in later. As a paying customer, I expect to receive the food in the condition I requested it. I am beyond disappointed with the service that I received and have decided to never purchase from this Subway again.
Food: 1
Service: 1
Service and food was great
Excellent Subway
Very good subs
Perfect
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