Massey's Pizza - Whitehall

If Doordash is leading to customer issues and you can’t work it out don’t offer it! Great pizza but bad customer service. DONT DOORDASH !

Service: 1

I had a incident at this location a few days ago, but Mary the day time supervisor made things right plus more! Thank you Ms.Mary for your prompt response and kindness! I will return with friends and family!

Atmosphere: 5

Food: 5

Service: 5

Pizza had no cheese and no sauce pepperonis will burn food was over cooked just got food today use cone here alot guess I know why I stopped

Atmosphere: 1

Food: 1

Service: 1

My grandson was happy to find this store and he bought a few things for a good price.

Atmosphere: 4

The female employee was cursing left and right while I was sitting inside eating

Atmosphere: 1

Food: 3

Service: 2

Ordered A large pepperoni, Italian sausage and banana pepper pizza and when we got it, it didn’t have pepperoni on it and it was cold and we got the cheese sticks and they were cold and there was only four of them for eight dollars we called back and the guy said we didn’t order pepperoni we never ordered from there again

Food: 1

Service: 1

Ordered a large pepperoni sausage pizza with hot peppers on it when I did get it. It had just the sausage and hot peppers on it. The pizza was cold. I called to talk to somebody but the guy said I took your order and you did not say pepperoni so he was a smart ass and yes, I did want pepperoni Italian sausage, hot peppers on my large pizza that I ordered. I also got mozzarella sticks, which I only got four when I looked at the menu it shows five not a big deal, but it is a big deal that when I get a pizza it’s only sausage and hot peppers when I ordered pepperoni, sausage and hot peppers and I’m not satisfied and the guy when I called him back, he was very rude.

Food: 1

Service: 1

We recently took our daycare students on a field trip to Massey’s Pizza on East Broad Street, and it was an amazing experience from start to finish!

Miss Megan and the entire team went above and beyond to make sure our kids had a great time. They let the children go behind the counter to learn how pizzas are made, showed them the oven, and even demonstrated how the pizzas are cut. It was educational and fun!

During buffet hour, they surprised us with four complimentary pizzas just for our group and every child received a toy to take home. The service was excellent, and the staff was so kind and patient with our little ones.

We highly recommend this location to any other daycare, summer camp, or family looking for a place that truly welcomes kids and creates memorable experiences. Thank you again, Miss Megan and team!

Tender Years Learning Center

Atmosphere: 5

Food: 4

Service: 5

Tried to give a local business a try i live literally 3 blocks behind them ordered a pizza to be delivered somewhere around 7pm was told 45 minutes to an hour here it is 945 still no pizza person on the phone claimed they delivered to wrong address and he was making another why make a second one if you already had the first made lol what a joke and terrible lie use this establishment at your own risk

Ordered a pizza. Crust was pretty crunchy all over, didn’t taste burnt luckily. Flavor overall was very good still hit the spot. Also got the Buffalo Garlic wings and those were very good. I would try them again, just think crust was over cooked! Still good location.

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Pizza, Wings

to many chairs to hard to work around with a wheelchair . there was no ac .soda was water down .no music or TV playing in the back ground.

Atmosphere: 1

Food: 1

Service: 3

Horrible, Horrible, Horrible. Over 40 minute wait for pasta. Ridiculous.

Atmosphere: 1

Service: 1

Marah was amazing!! She went out of her way to make sure my family and I didn't need anything while we were dining in.

Service: 5

45 minutes here(12:30pm-1:15pm). From the point we got here there was 4 pizzas all half gone or less. Not one new pizza brought out, the old one were orange and burnt. Salad was half flag missing most Ingedients and only two dressings ( so lettuce cheese banana peppers and dressing(yum). Nothing made or restocked the entire time. Chicken was good (not the usual frozen chicken wings) and for $32 for two people. I won't be back!

Atmosphere: 3

Food: 2

Service: 3

Mary (the manager) was very rude. I would like to speak to corporate. She moved my pizza with her dirty hands (after touching cash) when I asked for pizza to be re-cut. She continued to argue after I ask for pizza to be re-made. Another manager (black lady) asked her to stop going back and forth. 5/19/2025 12:29 pm order order 5
Brandon Howard
12 inch pizza
2 fountain