Subway

4343 E Main St, Whitehall
(614) 231-8878

Recent Reviews

Sort by
Lexi Taylor

I would just like to say, I placed an online order on 3/7 around 7:30pm. I came to pick it up. I saw subs in wrappers sitting on this little cooling rack near the register with receipts attached. I went to look for mine and the employee with reddish colored hair said “AHT AHT I’ll take care of that” as she was reaching towards my hand as I was looking at the receipt that read my name. Then she asked for my name, I gave her it and she put the subs in a bag and just laid them on the counter. To which I said “have a GREAT day!” And she responded to her coworker “ohh she mad” and then I walked out. I come in twice a week and the same employees are working. They have zero customer service and are just RUDE. I work in customer service, and know great customer service when I see if, and this was not that. I will never return to this subway. I’ll drive the extra distance to a different one who respects their customers. Also, I find it funny how the bottom of the receipt it reads “leave a 5 star review and POSITIVE comment on DD and get emailed a free coupon” like that is just not necessary if you serve good food/customer service, as if you did, customers would leave one regardless. Without your customers there would not be a subway or this store. Always remember that!

Atmosphere: 1

Food: 4

Service: 1

Steffany Quirino

So disappointed I felt like kids was taking my order I got there and the girls back there had friends there talking to them and my order shouldn’t have took as long as it did. They weren’t even concentrated on my order that they charged me for something that they was giving out for “free” to one of there friends

Amari

Not open 24 hours.

Alan Kolar

This place has usually been pretty decent, however the last time I ordered here I became violently ill within a few hours of eating my food. The workers seemed like they don’t care and were very sarcastic when I went to pick up my order. After a 12 hr shift at my own job, I was looking forward to enjoying my sandwich without any problems.
Not sure I will be returning to this location

Atmosphere: 2

Food: 1

Service: 1

Hector Martinez

Subway is very good, clean in good service

Atmosphere: 5

Food: 5

Service: 5

Carlos Gomez

Good food especially if you are sick to your stomach.

Atmosphere: 5

Food: 5

Service: 5

Marcus Williams

Friendly staff

Food: 5

Service: 5

Robin Smith

Ugh!

Parking: Lacks lighting at night. It too took long considering we were the only 2 present.

Atmosphere: 2

Food: 2

Service: 3

Nicholas McKenzie

Picture perfect subs

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Subway Club

Hanna Horstman

Never answers the phone when you call even get takeout or delivery

Fashion Smith

My visit to this location was on 8/7/2024 a 10pm. The food was ok. I wanted my flat bread toasted. I had to come home and toast it in the air fryer. The service was quick but I was turned off at the fact that the ladies in there were half dressed. One looked as if she did not have shorts on, her shirt was longer than the shorts. Also the fact that they did not have PANTS on but had on VERY SHORT SHORTS while working around food and hot equipment was beyond me.
Upon walking in the ladies who were working was conversing with a group of guys who looked as if they was not actually there to order food. They seemed to be there to flirt & chill with the ladies while they should be actually working. Also the ladies looked very young and was working late (@10pm) I think that is a safety issue for any women to work that late and be dressed the way they were dressed. I would SLAP the H3LL out of my daughter if she went to work in super short shorts. I doubt I will order from there again.
Glad I ordered my food online so I didnt have to stand there in disgust for to long.

Atmosphere: 1

Food: 3

Service: 2

Brigitte Haskins

Good service

Atmosphere: 4

Food: 4

Service: 4

Twyla Lapointe

Important to note: The store says 24 hours, but the sandwich artist told me that after 10pm they only accept online orders so I just headed back to my car and put in an order on the app, and it was done in a bit. Not a big deal really unless you really needed to eat in, I could still get food on a reasonable timeline.

Mariah Fritts

Do NOT go to this subway!!!!, very unprofessional and unsafe. Went for lunch and sat down to eat my sub, as I was eating a customer came in to order a sub in which he had the order on his phone, the so called "owner" asked the customer if he can read because he did not want to look at his phone. The customer requested another employee to make his sub in which he said "no" to him. The customer started to record the incident and a gun was pulled out by the so called "owner" all while I was sitting at a table eating. I had to get up and leave and immediately call the police. Like seriously how GHETTO AND UNPROFESSIONAL??? This guy needs to not be working in the public flaunting his gun to his customers. Please subway get this man together, that's all I ask. And for future customers, don't go to this location. You may get shot by the "owner"

shyrel “ShyShyToFire” Goulap

I love subway. But this specific one it's nothing good. Employees are using the same gloves for every order, touching the money with the same gloves. What I bought today I just gave it to someone out of subway. No wonder why this place it's always empty with no client. You guys need to train the employees and even check the camera at the end of the day. Disgusting. Am so disappointed.

Atmosphere: 1

Food: 2

Service: 1

Loading...