Dirty!! Girl ringing me out grabbed my cookies with a napkin sat them on a sandwich wrapper then decides to touch them with her hands to put them in the center of the paper so I say no can I get different cookies u just touched it with your fingers then she says no I didn't and tries to just put the top one back when she touched the bottom ones, then some girl from the back decides to come up front yelling acting like she was doing work back there when she was on her phone lying around. The guy that made my sandwich was the only good one the others need to get fired!!! DO NOT COME TO THIS LOCATION EVER!!! And the veggies look old especially the lettuce.
Atmosphere: 1
Food: 1
Service: 1
Juju Cintron
Toaster was not working other that good service
Atmosphere: 3
Food: 3
Service: 5
Lisa Dials
Employees helpful, quick about getting my order ready. No complaints really. Plenty of parking and the lobby was clean.
Atmosphere: 4
Food: 5
Service: 5
WOLF
I mean, I think I've said it before, if you're on a diet.It's good for you.I mean, I like it when I'm in the mood for it.If you want a salad on a bun at your place, but they do have some good subs.Also I mean, I'm not going to take nothing from it if you like Subway.Yeah if you want a salad sub for sure.
Atmosphere: 2
Food: 3
Service: 3
Phillip Smith
Went in this location employees were extremely rude. Food being served had flys flying all around it. The guy in front of me was paying with a coupon and they were very extremely rude to him. They put very little veggies on the sub and when I asked for a little more they said that it was extra for more than what they were willing to put on. I will never go back to this location. They also charged me more for my sub then the price on the menu says it is.
Atmosphere: 1
Food: 2
Service: 1
Empowered Faith Life Solutions
“Let your words be seasoned with salt...” — Colossians 4:6 So here it is, plain and unfiltered:
I recently returned to this location, only to be reminded why I stopped coming in the first place.
When I arrived, the store was relatively quiet — just a couple dining in, no one else in line. One of the sandwich artists (Kota) was removing bread from the oven, while assisting a couple who had an issue with bacon on their sandwich. To Kota’s credit, she showed the right heart and was willing to remake the sandwich after discarding the incorrect one.
But then came the breakdown.
Another employee — a woman of Indian ethnicity, whom I’ll respectfully refer to as the “Lead” — publicly told Kota not to remake the sandwich, claiming the error wasn’t Subway’s fault. Whether or not that’s your internal policy, this much is clear:
Discussing employee disagreements in front of customers is unprofessional and disruptive. It shifted the atmosphere from service to spectacle.
Now I’m still standing, waiting to be served. The line starts forming. Instead of action, there’s a huddle… and more delay. Time elapsed: 12 minutes.
I finally begin to place my order — when the previous customer returns to calmly ask if their sandwich would be remade. The Lead worker interrupts him mid-sentence with a tone so sharp it cut the air.
RUDE AS HELL. (Yes, I said it — and I meant it.)
To her credit, Kota tried to support her coworker, but that wasn’t the moment. The customer maintained his composure and responded,
“Now you're being rude. This isn’t an argument — my wife simply didn’t see the bacon listed on the special.”
Time elapsed: 17 minutes.
At this point, I turned to Kota and said plainly:
“I need you to focus on my order, please. I’m on a schedule.”
Her reply? “These customers today...” She didn’t get to finish — because I left.
As I walked out, the Lead offered a half-hearted apology. I responded,
“You don’t mean it.”
Training Lesson for Subway: When an issue arises, DO NOT have debates on the floor. Handle concerns with discretion and professionalism. If your team is punished financially for honest mistakes — then perhaps the real mistake is where they’re working.
Respect customers. Serve with urgency. Maintain integrity. If the job is a burden, then leadership should lead — or step aside.
As a 30-year professional with experience in:
Leadership & Management
Retail & QSR
IT Security
Corrections & Conflict Resolution
…I can say this with full confidence: The customer is not the problem. The lack of order is.
I came in for a sandwich. I left with a sermon. Fix the system. Honor your employees. Respect the people who keep the doors open — your customers.
Signed, A man who loves truth more than comfort.
Service: 1
Lexi Taylor
I would just like to say, I placed an online order on 3/7 around 7:30pm. I came to pick it up. I saw subs in wrappers sitting on this little cooling rack near the register with receipts attached. I went to look for mine and the employee with reddish colored hair said “AHT AHT I’ll take care of that” as she was reaching towards my hand as I was looking at the receipt that read my name. Then she asked for my name, I gave her it and she put the subs in a bag and just laid them on the counter. To which I said “have a GREAT day!” And she responded to her coworker “ohh she mad” and then I walked out. I come in twice a week and the same employees are working. They have zero customer service and are just RUDE. I work in customer service, and know great customer service when I see if, and this was not that. I will never return to this subway. I’ll drive the extra distance to a different one who respects their customers. Also, I find it funny how the bottom of the receipt it reads “leave a 5 star review and POSITIVE comment on DD and get emailed a free coupon” like that is just not necessary if you serve good food/customer service, as if you did, customers would leave one regardless. Without your customers there would not be a subway or this store. Always remember that!
Atmosphere: 1
Food: 4
Service: 1
Steffany Quirino
So disappointed I felt like kids was taking my order I got there and the girls back there had friends there talking to them and my order shouldn’t have took as long as it did. They weren’t even concentrated on my order that they charged me for something that they was giving out for “free” to one of there friends
This place has usually been pretty decent, however the last time I ordered here I became violently ill within a few hours of eating my food. The workers seemed like they don’t care and were very sarcastic when I went to pick up my order. After a 12 hr shift at my own job, I was looking forward to enjoying my sandwich without any problems. Not sure I will be returning to this location
Atmosphere: 2
Food: 1
Service: 1
Hector Martinez
Subway is very good, clean in good service
Atmosphere: 5
Food: 5
Service: 5
Carlos Gomez
Good food especially if you are sick to your stomach.
Atmosphere: 5
Food: 5
Service: 5
Marcus Williams
Friendly staff
Food: 5
Service: 5
Robin Smith
Ugh!
Parking: Lacks lighting at night. It too took long considering we were the only 2 present.
Good service, awesome people.
Atmosphere: 5
Food: 5
Service: 5
Dirty!! Girl ringing me out grabbed my cookies with a napkin sat them on a sandwich wrapper then decides to touch them with her hands to put them in the center of the paper so I say no can I get different cookies u just touched it with your fingers then she says no I didn't and tries to just put the top one back when she touched the bottom ones, then some girl from the back decides to come up front yelling acting like she was doing work back there when she was on her phone lying around. The guy that made my sandwich was the only good one the others need to get fired!!! DO NOT COME TO THIS LOCATION EVER!!! And the veggies look old especially the lettuce.
Atmosphere: 1
Food: 1
Service: 1
Toaster was not working other that good service
Atmosphere: 3
Food: 3
Service: 5
Employees helpful, quick about getting my order ready. No complaints really. Plenty of parking and the lobby was clean.
Atmosphere: 4
Food: 5
Service: 5
I mean, I think I've said it before, if you're on a diet.It's good for you.I mean, I like it when I'm in the mood for it.If you want a salad on a bun at your place, but they do have some good subs.Also I mean, I'm not going to take nothing from it if you like Subway.Yeah if you want a salad sub for sure.
Atmosphere: 2
Food: 3
Service: 3
Went in this location employees were extremely rude. Food being served had flys flying all around it. The guy in front of me was paying with a coupon and they were very extremely rude to him. They put very little veggies on the sub and when I asked for a little more they said that it was extra for more than what they were willing to put on. I will never go back to this location. They also charged me more for my sub then the price on the menu says it is.
Atmosphere: 1
Food: 2
Service: 1
“Let your words be seasoned with salt...” — Colossians 4:6
So here it is, plain and unfiltered:
I recently returned to this location, only to be reminded why I stopped coming in the first place.
When I arrived, the store was relatively quiet — just a couple dining in, no one else in line. One of the sandwich artists (Kota) was removing bread from the oven, while assisting a couple who had an issue with bacon on their sandwich. To Kota’s credit, she showed the right heart and was willing to remake the sandwich after discarding the incorrect one.
But then came the breakdown.
Another employee — a woman of Indian ethnicity, whom I’ll respectfully refer to as the “Lead” — publicly told Kota not to remake the sandwich, claiming the error wasn’t Subway’s fault. Whether or not that’s your internal policy, this much is clear:
Discussing employee disagreements in front of customers is unprofessional and disruptive.
It shifted the atmosphere from service to spectacle.
Now I’m still standing, waiting to be served. The line starts forming. Instead of action, there’s a huddle… and more delay.
Time elapsed: 12 minutes.
I finally begin to place my order — when the previous customer returns to calmly ask if their sandwich would be remade. The Lead worker interrupts him mid-sentence with a tone so sharp it cut the air.
RUDE AS HELL.
(Yes, I said it — and I meant it.)
To her credit, Kota tried to support her coworker, but that wasn’t the moment. The customer maintained his composure and responded,
“Now you're being rude. This isn’t an argument — my wife simply didn’t see the bacon listed on the special.”
Time elapsed: 17 minutes.
At this point, I turned to Kota and said plainly:
“I need you to focus on my order, please. I’m on a schedule.”
Her reply? “These customers today...”
She didn’t get to finish — because I left.
As I walked out, the Lead offered a half-hearted apology. I responded,
“You don’t mean it.”
Training Lesson for Subway:
When an issue arises, DO NOT have debates on the floor. Handle concerns with discretion and professionalism.
If your team is punished financially for honest mistakes — then perhaps the real mistake is where they’re working.
Respect customers. Serve with urgency. Maintain integrity.
If the job is a burden, then leadership should lead — or step aside.
As a 30-year professional with experience in:
Leadership & Management
Retail & QSR
IT Security
Corrections & Conflict Resolution
…I can say this with full confidence:
The customer is not the problem. The lack of order is.
I came in for a sandwich. I left with a sermon.
Fix the system. Honor your employees. Respect the people who keep the doors open — your customers.
Signed,
A man who loves truth more than comfort.
Service: 1
I would just like to say, I placed an online order on 3/7 around 7:30pm. I came to pick it up. I saw subs in wrappers sitting on this little cooling rack near the register with receipts attached. I went to look for mine and the employee with reddish colored hair said “AHT AHT I’ll take care of that” as she was reaching towards my hand as I was looking at the receipt that read my name. Then she asked for my name, I gave her it and she put the subs in a bag and just laid them on the counter. To which I said “have a GREAT day!” And she responded to her coworker “ohh she mad” and then I walked out. I come in twice a week and the same employees are working. They have zero customer service and are just RUDE. I work in customer service, and know great customer service when I see if, and this was not that. I will never return to this subway. I’ll drive the extra distance to a different one who respects their customers. Also, I find it funny how the bottom of the receipt it reads “leave a 5 star review and POSITIVE comment on DD and get emailed a free coupon” like that is just not necessary if you serve good food/customer service, as if you did, customers would leave one regardless. Without your customers there would not be a subway or this store. Always remember that!
Atmosphere: 1
Food: 4
Service: 1
So disappointed I felt like kids was taking my order I got there and the girls back there had friends there talking to them and my order shouldn’t have took as long as it did. They weren’t even concentrated on my order that they charged me for something that they was giving out for “free” to one of there friends
Not open 24 hours.
Restaurantji Recommends
This place has usually been pretty decent, however the last time I ordered here I became violently ill within a few hours of eating my food. The workers seemed like they don’t care and were very sarcastic when I went to pick up my order. After a 12 hr shift at my own job, I was looking forward to enjoying my sandwich without any problems.
Not sure I will be returning to this location
Atmosphere: 2
Food: 1
Service: 1
Subway is very good, clean in good service
Atmosphere: 5
Food: 5
Service: 5
Good food especially if you are sick to your stomach.
Atmosphere: 5
Food: 5
Service: 5
Friendly staff
Food: 5
Service: 5
Ugh!
Parking: Lacks lighting at night. It too took long considering we were the only 2 present.
Atmosphere: 2
Food: 2
Service: 3
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