First and last Tim Hortons experience. Had difficulties ordering but was patient because I thought it was someone’s first day or maybe they were in training. I get the coffee I ordered but kept waiting for the donuts. Finally someone came to the window and I asked for the rest of my order and she said” a dollar forty nine. Not, I am sorry, what did you order or how can I help, she dismissed me and closed the window, I would have checked my receipt but I didn’t get one. No one else would come to the window. I drive around to exit and the lazy, useless employee was in the front of the building smoking a cigarette. Photo attached. I will be following up with the owner.
Atmosphere: 1
Food: 1
Service: 1
Aubrey Allen
Had to get the family some coffee and donuts to put in their stomachs before we enjoyed church
Atmosphere: 4
Food: 4
Service: 4
CJoy N
The absolute best place for Apple Fritters
Parking: Parking lot
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
Squeaky
If your dining area is closed then...LOCK THE GODDAMN DOOR!!!!
Joe A
Do NOT go here for breakfast. Out of Coke, out of iced coffee, out of hash browns and HORRIBLE service. They didn't make any of our $30 order correct. Mismatched the bagels on the sandwiches. No supervision at all
Atmosphere: 1
Food: 1
Service: 1
Debbie Vincenc
I come here almost every day, there is a very sweet employee named Lay. She is a delightful person and gets the job done! I feel she deserves a promotion to manager position.
The lady at the counter very rude and I asked for sweet tea and it had no sugar in it at all I told her I didn't have any sugar she doesn't know it has liquid sugar so needless to say ended up throwing it away and the donut I purchased was hard like it had sit there all day long
New customer to Tim Hortons and what a horrible experience. Day 1, the app was nothing but issues so it was frustrating just ordering. Day 2, I waited almost 30 minutes just to pick up a mobile order!! There were only 2 cars in line. Then they wanted to charge $2 for a pup cup... 2 T of whipped cream. I will NEVER come back. What a horrible business. The lady working there was also very unpleasant. Do not waste your time.Went straight to Dunkin and bought snacks and got a FREE pup cup and made everyone's day. Don't forget, you work in customer service. Coffee is sold everywhere!
Atmosphere: 1
Food: 1
Service: 1
Feliciti Ya'Von
Horrible Service, The drive thru was slow, they input my order incorrectly, when I arrived at the window the young man gave me a donut, I ordered a Bagel with cream cheese, a med Hot chocolate with a shot pf hazelnut and whip cream, the shift manager started issuing a refund and I advised no I don’t want a refund I want my order corrected, she put her hand up and said bye bye ma’am get out of my line bye, I said wait who are you talking to that’s not how you treat consumers. A tall man came to the window and asked what happened? I explained and he told me his name was Marlon the General manager. He never apologized ot asked to fix it. I am in shock that this is how Til Hortons employees talk to their consumers…0,0, 0 the absolute worse service.
Tabitha Davis
Ordered a chai tea latte this morning through drive thru. Received a coffee with tea bags in it. Went back was told that's a latte . So then I ordered a hot chai tea. Received tea with no milk. Googled it to be sure and here is Tim Hortons recipe for a Chai Latte on Google. BLACK TEA, CINNAMON, GINGER ROOT, BLACK PEPPER, CARDAMOM, CLOVES, STAR ANISE, NUTMEG. Back to Dunkin I go.
Atmosphere: 2
Food: 1
Service: 2
Amanda Marteina
I’ve been going to this same Tim Hortons EVERYDAY for 8 months, the people that work there is friendly and the lady manager has exceptional customer service !However the past week the ice Capp has NOT been up to par! It’s white and the taste is horrible! Please get the ice Capp machine fixed ! Until then I’ll drive 4 miles to the next one ?
Atmosphere: 4
Service: 4
R. Beatrice Williams
Coffee MochaHalf hot chocolate, half coffeeWhip topping & chocolate drizzleThe best drink, my kids buy me
First and last Tim Hortons experience. Had difficulties ordering but was patient because I thought it was someone’s first day or maybe they were in training. I get the coffee I ordered but kept waiting for the donuts. Finally someone came to the window and I asked for the rest of my order and she said” a dollar forty nine. Not, I am sorry, what did you order or how can I help, she dismissed me and closed the window, I would have checked my receipt but I didn’t get one. No one else would come to the window. I drive around to exit and the lazy, useless employee was in the front of the building smoking a cigarette. Photo attached. I will be following up with the owner.
Atmosphere: 1
Food: 1
Service: 1
Had to get the family some coffee and donuts to put in their stomachs before we enjoyed church
Atmosphere: 4
Food: 4
Service: 4
The absolute best place for Apple Fritters
Parking: Parking lot
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
If your dining area is closed then...LOCK THE GODDAMN DOOR!!!!
Do NOT go here for breakfast. Out of Coke, out of iced coffee, out of hash browns and HORRIBLE service. They didn't make any of our $30 order correct. Mismatched the bagels on the sandwiches. No supervision at all
Atmosphere: 1
Food: 1
Service: 1
I come here almost every day, there is a very sweet employee named Lay. She is a delightful person and gets the job done! I feel she deserves a promotion to manager position.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Doughnut, Timbits, Donuts, Croissant
The lady at the counter very rude and I asked for sweet tea and it had no sugar in it at all I told her I didn't have any sugar she doesn't know it has liquid sugar so needless to say ended up throwing it away and the donut I purchased was hard like it had sit there all day long
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Donuts
My wife's favorite coffee
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Decaf Coffee - Regular, Donuts
Just went through the drive thru and the food was fresh and had really good service thank you
The two gals working there were super nice. The donuts were just as good as I remembered. Had a yummy mocha too. Restroom was clean.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Doughnut
Restaurantji Recommends
New customer to Tim Hortons and what a horrible experience. Day 1, the app was nothing but issues so it was frustrating just ordering. Day 2, I waited almost 30 minutes just to pick up a mobile order!! There were only 2 cars in line. Then they wanted to charge $2 for a pup cup... 2 T of whipped cream. I will NEVER come back. What a horrible business. The lady working there was also very unpleasant. Do not waste your time.Went straight to Dunkin and bought snacks and got a FREE pup cup and made everyone's day. Don't forget, you work in customer service. Coffee is sold everywhere!
Atmosphere: 1
Food: 1
Service: 1
Horrible Service, The drive thru was slow, they input my order incorrectly, when I arrived at the window the young man gave me a donut, I ordered a Bagel with cream cheese, a med Hot chocolate with a shot pf hazelnut and whip cream, the shift manager started issuing a refund and I advised no I don’t want a refund I want my order corrected, she put her hand up and said bye bye ma’am get out of my line bye, I said wait who are you talking to that’s not how you treat consumers. A tall man came to the window and asked what happened? I explained and he told me his name was Marlon the General manager. He never apologized ot asked to fix it. I am in shock that this is how Til Hortons employees talk to their consumers…0,0, 0 the absolute worse service.
Ordered a chai tea latte this morning through drive thru. Received a coffee with tea bags in it. Went back was told that's a latte . So then I ordered a hot chai tea. Received tea with no milk. Googled it to be sure and here is Tim Hortons recipe for a Chai Latte on Google. BLACK TEA, CINNAMON, GINGER ROOT, BLACK PEPPER, CARDAMOM, CLOVES, STAR ANISE, NUTMEG. Back to Dunkin I go.
Atmosphere: 2
Food: 1
Service: 2
I’ve been going to this same Tim Hortons EVERYDAY for 8 months, the people that work there is friendly and the lady manager has exceptional customer service !However the past week the ice Capp has NOT been up to par! It’s white and the taste is horrible! Please get the ice Capp machine fixed ! Until then I’ll drive 4 miles to the next one ?
Atmosphere: 4
Service: 4
Coffee MochaHalf hot chocolate, half coffeeWhip topping & chocolate drizzleThe best drink, my kids buy me
Atmosphere: 5
Food: 5
Service: 5
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