The two gals working there were super nice. The donuts were just as good as I remembered. Had a yummy mocha too. Restroom was clean.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Doughnut
Teagan Cobb
New customer to Tim Hortons and what a horrible experience. Day 1, the app was nothing but issues so it was frustrating just ordering. Day 2, I waited almost 30 minutes just to pick up a mobile order!! There were only 2 cars in line. Then they wanted to charge $2 for a pup cup... 2 T of whipped cream. I will NEVER come back. What a horrible business. The lady working there was also very unpleasant. Do not waste your time.Went straight to Dunkin and bought snacks and got a FREE pup cup and made everyone's day. Don't forget, you work in customer service. Coffee is sold everywhere!
Atmosphere: 1
Food: 1
Service: 1
Feliciti Ya'Von
Horrible Service, The drive thru was slow, they input my order incorrectly, when I arrived at the window the young man gave me a donut, I ordered a Bagel with cream cheese, a med Hot chocolate with a shot pf hazelnut and whip cream, the shift manager started issuing a refund and I advised no I don’t want a refund I want my order corrected, she put her hand up and said bye bye ma’am get out of my line bye, I said wait who are you talking to that’s not how you treat consumers. A tall man came to the window and asked what happened? I explained and he told me his name was Marlon the General manager. He never apologized ot asked to fix it. I am in shock that this is how Til Hortons employees talk to their consumers…0,0, 0 the absolute worse service.
Tabitha Davis
Ordered a chai tea latte this morning through drive thru. Received a coffee with tea bags in it. Went back was told that's a latte . So then I ordered a hot chai tea. Received tea with no milk. Googled it to be sure and here is Tim Hortons recipe for a Chai Latte on Google. BLACK TEA, CINNAMON, GINGER ROOT, BLACK PEPPER, CARDAMOM, CLOVES, STAR ANISE, NUTMEG. Back to Dunkin I go.
Atmosphere: 2
Food: 1
Service: 2
Amanda Marteina
I’ve been going to this same Tim Hortons EVERYDAY for 8 months, the people that work there is friendly and the lady manager has exceptional customer service !However the past week the ice Capp has NOT been up to par! It’s white and the taste is horrible! Please get the ice Capp machine fixed ! Until then I’ll drive 4 miles to the next one ?
Atmosphere: 4
Service: 4
R. Beatrice Williams
Coffee MochaHalf hot chocolate, half coffeeWhip topping & chocolate drizzleThe best drink, my kids buy me
Atmosphere: 5
Food: 5
Service: 5
Grace Jones
They were busy... I waited and I waited and I left... There is but so much you can do on a 15 minute break.One lady asked if they were still serving breakfast food... They yell back ...?️ until 2.Good to know!I guess they were working on the equipmentI understand... there's days nothing works right.Food? I don't know... Didn't get any
Atmosphere: 4
Service: 2
melkamu Abera
Love Tim Horton's especially since the coffee is so nice. The service is so good. we always smile face and love ❤️ it.
Atmosphere: 5
Food: 5
Service: 5
STUART FRASER
Very rude cashier. Very good croissant with bacon, egg, and
Atmosphere: 4
Food: 5
Service: 3
Belinda Perry
This location is great! Love that people show up to work even early in the morning. Keep up great work.
Second time in a month where English muffins had mold on them but were served anyway. Location won't issue refund unless you drive back.
Née Née
Typical Tim Hortons. Service was very slow considering the number of workers on the site and no other customers to help but myself. After 5 mins of being told someone will be with you, I just left.
Atmosphere: 4
Food: 1
Service: 1
KLou
I went through the drive thru. From start to finish, the employees were super friendly.I've been to many TH's and the guys at the Whitehall location made one of the best Carmel macchiato I've had from Tim's! I'll be returning to this location.Thanks guy's!
Atmosphere: 5
Service: 5
Ivy Raiyne
Placed an order online and they weren’t even there. It was an hour before they were suppose to close. Manager at TH on main though was nice. Don’t recommend this one tho. Especially with online orders
Veronicamay Bratcher
the absolute WORST customer service in life! rude and disrespectful. don’t even get me started on their ability to get your coffee right at ANY given time of the day. This wasn’t just one minor inconvenience, this is a reoccurring issue. definitely check out this location if you want your entire day to be ruined by 9am!. the negative experience that you will have is unmatched.
The two gals working there were super nice. The donuts were just as good as I remembered. Had a yummy mocha too. Restroom was clean.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Doughnut
New customer to Tim Hortons and what a horrible experience. Day 1, the app was nothing but issues so it was frustrating just ordering. Day 2, I waited almost 30 minutes just to pick up a mobile order!! There were only 2 cars in line. Then they wanted to charge $2 for a pup cup... 2 T of whipped cream. I will NEVER come back. What a horrible business. The lady working there was also very unpleasant. Do not waste your time.Went straight to Dunkin and bought snacks and got a FREE pup cup and made everyone's day. Don't forget, you work in customer service. Coffee is sold everywhere!
Atmosphere: 1
Food: 1
Service: 1
Horrible Service, The drive thru was slow, they input my order incorrectly, when I arrived at the window the young man gave me a donut, I ordered a Bagel with cream cheese, a med Hot chocolate with a shot pf hazelnut and whip cream, the shift manager started issuing a refund and I advised no I don’t want a refund I want my order corrected, she put her hand up and said bye bye ma’am get out of my line bye, I said wait who are you talking to that’s not how you treat consumers. A tall man came to the window and asked what happened? I explained and he told me his name was Marlon the General manager. He never apologized ot asked to fix it. I am in shock that this is how Til Hortons employees talk to their consumers…0,0, 0 the absolute worse service.
Ordered a chai tea latte this morning through drive thru. Received a coffee with tea bags in it. Went back was told that's a latte . So then I ordered a hot chai tea. Received tea with no milk. Googled it to be sure and here is Tim Hortons recipe for a Chai Latte on Google. BLACK TEA, CINNAMON, GINGER ROOT, BLACK PEPPER, CARDAMOM, CLOVES, STAR ANISE, NUTMEG. Back to Dunkin I go.
Atmosphere: 2
Food: 1
Service: 2
I’ve been going to this same Tim Hortons EVERYDAY for 8 months, the people that work there is friendly and the lady manager has exceptional customer service !However the past week the ice Capp has NOT been up to par! It’s white and the taste is horrible! Please get the ice Capp machine fixed ! Until then I’ll drive 4 miles to the next one ?
Atmosphere: 4
Service: 4
Coffee MochaHalf hot chocolate, half coffeeWhip topping & chocolate drizzleThe best drink, my kids buy me
Atmosphere: 5
Food: 5
Service: 5
They were busy... I waited and I waited and I left... There is but so much you can do on a 15 minute break.One lady asked if they were still serving breakfast food... They yell back ...?️ until 2.Good to know!I guess they were working on the equipmentI understand... there's days nothing works right.Food? I don't know... Didn't get any
Atmosphere: 4
Service: 2
Love Tim Horton's especially since the coffee is so nice. The service is so good. we always smile face and love ❤️ it.
Atmosphere: 5
Food: 5
Service: 5
Very rude cashier. Very good croissant with bacon, egg, and
Atmosphere: 4
Food: 5
Service: 3
This location is great! Love that people show up to work even early in the morning. Keep up great work.
Atmosphere: 4
Food: 5
Service: 5
Restaurantji Recommends
Second time in a month where English muffins had mold on them but were served anyway. Location won't issue refund unless you drive back.
Typical Tim Hortons. Service was very slow considering the number of workers on the site and no other customers to help but myself. After 5 mins of being told someone will be with you, I just left.
Atmosphere: 4
Food: 1
Service: 1
I went through the drive thru. From start to finish, the employees were super friendly.I've been to many TH's and the guys at the Whitehall location made one of the best Carmel macchiato I've had from Tim's! I'll be returning to this location.Thanks guy's!
Atmosphere: 5
Service: 5
Placed an order online and they weren’t even there. It was an hour before they were suppose to close. Manager at TH on main though was nice. Don’t recommend this one tho. Especially with online orders
the absolute WORST customer service in life! rude and disrespectful. don’t even get me started on their ability to get your coffee right at ANY given time of the day. This wasn’t just one minor inconvenience, this is a reoccurring issue. definitely check out this location if you want your entire day to be ruined by 9am!. the negative experience that you will have is unmatched.