I politely asked the worker to put 5 napkins on the bottom of the kfc chkn bucket before placing chicken inside to catch all the grease.they agreed to do so.got home,opened the bucket lid.napkins were all on the very top of the chicken.you had an easy job,put the napkins at the bottom before putting chicken in it.couldnt even do that.
Albert Gonzales
Stopped at the Willard Kentucky Fried Chicken for a bit to eat as we were starting our vacation. Meal was good and as we got up to leave I left my purse behind. Just as we were backing out one of the girls came out and ask if I left this behind. Thank you tremendously to the honest employee, our vacation would have been ruined.
TIM Keysor
Ordered 16 piece 2 mash potato and gravy 2 corn 2 Mac and cheese 2 coleslaw with biscuits and blackberry sweet tea and a cake didn't get cake or biscuits or gravy or original food was cold and nasty price was 84.00 and I called said we can give you gift certificate for KFC why would I want a gift certificate to go back to place that messed up that bad and couldn't put the right order in bags
Atmosphere: 1
Food: 1
Service: 1
Cindy Rodriguez
We haven't been here in awhile people posted it had gotten better so we tried it It is awful ordered 8 pc meal and 5 pc big box.pepsi was water something,biscuits were doughy,fries were so hard you couldn't eat them and the tenders were just crust very little chicken in them.I did call and person said they were manager I asked for their name they hung up on me I called back and no one answered phone.seriously so unprofessional The cost you pay for the food then it's not right then hanging up instead of making it right.Oh in past said you'll get a voucher never did
Food: 1
Service: 1
Jason Muhr
Fast friendly service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 8 Piece Meal
Rachel Risner (Rikki)
Best coleslaw ever! This KFC location has excellent drive thru service. Fast and friendly!
Atmosphere: 5
Food: 5
Service: 5
Nathan Bellamy
The chicken is always delicious but the price has gotten to where I barely go anymore.
Atmosphere: 1
Food: 4
Service: 3
Recommended dishes: 8 Piece Meal
Nikita Lambert
Horrible!!!! Finally decided to try our KFC location. We order two 3 piece tender meals the chicken was cold and old the biscuit hard as rock the slaw was warm. I call the next day ask for the manager she listen to my complaint I was very pleasant. She tells me her name is Morgan she is night manager no worries come by tomorrow we will make it right. So again before work we go to KFC explain ourselves say we spoke to Morgan lastnight she said to come in she has my info she will make it right. Well first of all there is no Morgan period this manager tells me and instead of making things right she says sorry call corporate. Wow so two days in a row I couldn't eat before going into work because they are worst than kids here. Who lies about any of that. Also, pretty sure that when I heard this girl say the word manager ? ? ? she was the Morgan on the phone the evening prior. I called corporate they said the same things about making it right. However, I haven't seen any effort yet. So my hubby && I vow to never ever go there again the willard location anyways. Next time I want to over pay for food I will go to Chipotle that is what I should've done in the first place.
Atmosphere: 1
Food: 1
Service: 1
Alexiss Smith
This is the most disgusting establishment. The owners wife, Arlette Davis likes to date underage boys and hides it from everyone. She is a closet pedophile. She is always cheating on her husband with underage boys. You can verify this information by going to the ODE website and looking at her record where an underage was feeding her pizza and wiping her tears. Please protect the children at all costs.
Back in AUGUST we ordered a 12 piece chicken only, extra crispy, we got home, more than 20 minutes away, opened our bucket, we did not get ANY BREASTS, they replaced with thighs, the chicken was not extra crispy. I emailed the company on my receipt, they replied that I would get a voucher, it is now 2 MONTHS, still haven't received a voucher, even though I emailed several times to "remind" the company! KFC in Willard has lost another customer!?
Ciara Anderson
Love the chicken bowl.
Laura Kleman
I ordered 2 piece white got piece and the other piece was all bone bisquit was hard as a brick coleslaw had on sauce. What is going through 1/2 of it away what a what a waist of 8.00$ wont order
Atmosphere: 2
Food: 1
Service: 3
Deb Metro
Got good hot food to go
Atmosphere: 5
Food: 5
Service: 5
Regina Hale
It's great when they don't mess up yoir order or they actually have what you want to order. And prices are stupid, definitely don't get yr money's worth...
Parking: Plenty of parking, just that it's a very small parking lot, the drive thru is a small for bigger vehicles...
I politely asked the worker to put 5 napkins on the bottom of the kfc chkn bucket before placing chicken inside to catch all the grease.they agreed to do so.got home,opened the bucket lid.napkins were all on the very top of the chicken.you had an easy job,put the napkins at the bottom before putting chicken in it.couldnt even do that.
Stopped at the Willard Kentucky Fried Chicken for a bit to eat as we were starting our vacation. Meal was good and as we got up to leave I left my purse behind. Just as we were backing out one of the girls came out and ask if I left this behind. Thank you tremendously to the honest employee, our vacation would have been ruined.
Ordered 16 piece 2 mash potato and gravy 2 corn 2 Mac and cheese 2 coleslaw with biscuits and blackberry sweet tea and a cake didn't get cake or biscuits or gravy or original food was cold and nasty price was 84.00 and I called said we can give you gift certificate for KFC why would I want a gift certificate to go back to place that messed up that bad and couldn't put the right order in bags
Atmosphere: 1
Food: 1
Service: 1
We haven't been here in awhile people posted it had gotten better so we tried it It is awful ordered 8 pc meal and 5 pc big box.pepsi was water something,biscuits were doughy,fries were so hard you couldn't eat them and the tenders were just crust very little chicken in them.I did call and person said they were manager I asked for their name they hung up on me I called back and no one answered phone.seriously so unprofessional The cost you pay for the food then it's not right then hanging up instead of making it right.Oh in past said you'll get a voucher never did
Food: 1
Service: 1
Fast friendly service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 8 Piece Meal
Best coleslaw ever! This KFC location has excellent drive thru service. Fast and friendly!
Atmosphere: 5
Food: 5
Service: 5
The chicken is always delicious but the price has gotten to where I barely go anymore.
Atmosphere: 1
Food: 4
Service: 3
Recommended dishes: 8 Piece Meal
Horrible!!!! Finally decided to try our KFC location. We order two 3 piece tender meals the chicken was cold and old the biscuit hard as rock the slaw was warm. I call the next day ask for the manager she listen to my complaint I was very pleasant. She tells me her name is Morgan she is night manager no worries come by tomorrow we will make it right. So again before work we go to KFC explain ourselves say we spoke to Morgan lastnight she said to come in she has my info she will make it right. Well first of all there is no Morgan period this manager tells me and instead of making things right she says sorry call corporate. Wow so two days in a row I couldn't eat before going into work because they are worst than kids here. Who lies about any of that. Also, pretty sure that when I heard this girl say the word manager ? ? ? she was the Morgan on the phone the evening prior. I called corporate they said the same things about making it right. However, I haven't seen any effort yet. So my hubby && I vow to never ever go there again the willard location anyways. Next time I want to over pay for food I will go to Chipotle that is what I should've done in the first place.
Atmosphere: 1
Food: 1
Service: 1
This is the most disgusting establishment. The owners wife, Arlette Davis likes to date underage boys and hides it from everyone. She is a closet pedophile. She is always cheating on her husband with underage boys. You can verify this information by going to the ODE website and looking at her record where an underage was feeding her pizza and wiping her tears. Please protect the children at all costs.
Good food!
Restaurantji Recommends
Back in AUGUST we ordered a 12 piece chicken only, extra crispy, we got home, more than 20 minutes away, opened our bucket, we did not get ANY BREASTS, they replaced with thighs, the chicken was not extra crispy. I emailed the company on my receipt, they replied that I would get a voucher, it is now 2 MONTHS, still haven't received a voucher, even though I emailed several times to "remind" the company! KFC in Willard has lost another customer!?
Love the chicken bowl.
I ordered 2 piece white got piece and the other piece was all bone bisquit was hard as a brick coleslaw had on sauce. What is going through 1/2 of it away what a what a waist of 8.00$ wont order
Atmosphere: 2
Food: 1
Service: 3
Got good hot food to go
Atmosphere: 5
Food: 5
Service: 5
It's great when they don't mess up yoir order or they actually have what you want to order. And prices are stupid, definitely don't get yr money's worth...
Parking: Plenty of parking, just that it's a very small parking lot, the drive thru is a small for bigger vehicles...
Atmosphere: 3
Food: 4
Service: 3
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