Kim's Wings

28242 Chardon Rd, Willoughby Hills
(440) 278-4874

Recent Reviews

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Tyrone Parker

The rib tips tasted old. They were tough. Not enough sauce on the fries or the rib tips

Atmosphere: 3

Food: 1

Service: 4

Melvin F.

Great food .. They need to order a better grade chicken wings .. Way to small for the price you pay for them .. or give a few more free to offset the small size ..

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Chicken Wings and Fries

Almeta Regulus

Got my rib tip combo chicken was over cooked rib tips were tough fries were cold and drenched in sauce

Atmosphere: 3

Food: 1

Service: 2

Viva Ajaere

This place is a hit or miss. Half they time you'll call to see if they actually have what you want and guess what...they don't answer or pick up and sit the phone down. I've witnessed this with my own eyes. Customer service needs a serious improvement.

Atmosphere: 2

Food: 3

Service: 1

Saidai Oove

I Literally Am Trying To Call To Make A Order For My Husband To Pick Up And Someone Keeps Answering And Hanging Up On Me I’ve Called 6 Times! They Answer Then Hang Straight Up One Of Those Times I Called They Held The Phone For A Second While I’m Saying Hello Then Hung Up! What Type Of “ Professional “ Restaurant Does This That’s So Rude!

Service: 1

Michelle M Hardy-Williams

CHARDON...They make you come in and order...the girl at the counter is VERY RUDE...Never again, the service was HORRIBLE; the food was served fast, but the chicken was old and full of old grease.. BIG disappointment

Atmosphere: 1

Food: 1

Service: 1

Ed Beckham

Got 10 wings with sauce and a polish boy everything was served fresh hot and on time, wings could’ve had more sauce but that’s my personal preference I loved the food will be going back soon. Thanks ?????

Atmosphere: 5

Food: 5

Service: 5

Ibeji Queen

Customer service was dry and didn’t barely want to take my order! My wings had feathers in them! N was cooked too hard! Oh and yeah no menus!!!

Atmosphere: 2

Food: 1

Service: 3

Shanell Porter

Sometimes. Depends I Guess??

Atmosphere: 3

Food: 3

Service: 3

Recommended dishes: Chicken Wings and Fries

Bruce Croom

Asked for extra sauce on two wing combos, barely had any sauce on them. Chardon location’s

Atmosphere: 4

Food: 3

Service: 4

Recommended dishes: Chicken Wings and Fries

christina barkley

Customer service sucks

Atmosphere: 1

Food: 3

Service: 1

Recommended dishes: Chicken Wings and Fries

Necha Scott

I was so disappointed. I am a Cleveland native who now lives in Florida. My mission every time I come to visit is to get Kim's Wings. My friend suggested I visit the Chardon location because the food is served faster than the St. Clair location. Never again, the service was mediocre; the food was served fast, but the chicken was old and full of old grease tasting batter with a drizzle of bbq sauce. The polish boys were smaller and it wasn't the usual sausage. Very disappointed.

Atmosphere: 1

Food: 1

Service: 1

Veronica Campbell

Guess you have to go on the inside for the good customer service because drive thru is NOT it

Atmosphere: 3

Food: 4

Service: 5

Duane Landrum

I still wanted a BBQ wing dinner! I drove over to Kim's Wings Chardon Rd, and the food was hot, fresh, inexpensive, and delicious!!! Kim's does it right. Kim's ribs are also on Point! Before you go, check their hours of operation. Delicious!!!

Atmosphere: 4

Food: 5

Service: 5

Mrs T T

Dirty windows and they will over charge for bbq sauce at this location. Can't support your own.

Atmosphere: 1

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