Placed an order through the mobile app and got the notification at 10:40, figure I get it before they close. Get there and wait in Drive Thru for minutes and not a peep. No 'we're closed', nothing. I have to drive up to the second window to be told they're closed and that was that.
It was 10:55. Don't advertise that you close at 11 when the crew decides orders are done well before that. I found it was piss poor customer service and I will not return to that location.
Atmosphere: 1
Food: 3
Service: 1
Mz FiveNine
Ratchet !
Parking: Workers standing idly around doing nothing. Behind counter was dirty looking. If I didn't have hungry excited kids in my car? I'd have went elsewhere. Which is disheartening as I've been a McDonald's fan since the 1ST location as a child.. DoBetterPlz!!
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Cookies, French Fries
Na Lin
A nice lady that has perfect attitude for working
Atmosphere: 5
Food: 5
Service: 5
Doe
McDonald's is another place that is going down hill
Atmosphere: 2
Food: 2
Service: 2
Recommended dishes: Cheeseburger, Big Mac
Aidan Switalski
Store is opened till 11, I expect to be served until then. My order at 10:15 was cancelled I’m not coming back to this awful McDonalds. Unbelievable how rude the staff 1/5.
Atmosphere: 1
Food: 1
Service: 1
Bjay Sweeney
There's a mature woman that works at the drive-thru, and she is super courteous friendly efficient and a pleasure to Interact with
Atmosphere: 4
Food: 4
Service: 5
Steve Nygren
It's a McDonald's.
Atmosphere: 4
Food: 4
Service: 4
Walter Reddick
This McDonald's is the best one I have been in for a long time I had just about gave up on their food until today
Parking: Their food was HOT and that's the main reason I was not eating their food
Kid-friendliness: Hot Happy Meals
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries
Mr Morgan
Lady took my order at drive thru was very rude , as I was waiting to give them my order,they took 3 cars in other line orders while I was still waiting... when i was paying for my food, all I heard in the bacground Has A lot of cussing, which my young children doesn't need to hear that. Has anyone else had the same experience here?
If someone asks for no onions, Do Not just flip the burger that you already had made over and pretend like there are no onions on it!
Atmosphere: 2
Food: 1
Service: 2
Scott Rafferty
It's 10:24pm, they close at 11pm. The drive through guy told the customer in front of us and us that they were closed... is everyone in Cleveland this lazy to cold before McDonalds advertised time?
Atmosphere: 1
Food: 1
Service: 1
Taneka Dillard
I went there around 9:18pm 12/20/24. I ordered the number 7 I asked for my burgers and fries to be fresh. However when I got my food after about a 10 min. wait as I pull off to open my burger cause it felt cold , they were loaded with ketchup and mustard, that the bun was saturated. Had to go and wait thru a line about another 10 mins. I blew my horn asked for a manager, when he came I told him. Nevertheless the workers were arguing with each other. After waiting another 10 mins they had the audacity to give me back the same burgers that I had the first time. If those were not the same burgers . The entire crew need to trained on professionalism and service. I waited money , gas and time . Going to this McDonalds. Also take the sign down if y’all not hiring. Cause the manager told me 3 weeks ago they wasn’t hiring but the sign is still up. After ther service I got tonight. McDonald’s need to be hiring. This is unacceptable. The guy at the window need a raise , because he remained professional even when they disrespected him, and he was very nice and apologetic, about the burgers being messed up the first time and the wait. So I just knew they would be right . The second time. Pull your video and see how long I was there. Disrespectful.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Cheeseburger, French Fries
Izell Brown
They were already slow, probably because they kept getting people's orders wrong. I paid for my food but didn't get it because I had to be back at work.
I will never go here again.
LaneSwitchb
Place is ghetto now. Someone in the back was yelling and cussing. I could hear it through the voice monitor and when I came to the window.. She needs to get fired.
Placed an order through the mobile app and got the notification at 10:40, figure I get it before they close. Get there and wait in Drive Thru for minutes and not a peep. No 'we're closed', nothing. I have to drive up to the second window to be told they're closed and that was that.
It was 10:55. Don't advertise that you close at 11 when the crew decides orders are done well before that. I found it was piss poor customer service and I will not return to that location.
Atmosphere: 1
Food: 3
Service: 1
Ratchet !
Parking: Workers standing idly around doing nothing. Behind counter was dirty looking. If I didn't have hungry excited kids in my car? I'd have went elsewhere. Which is disheartening as I've been a McDonald's fan since the 1ST location as a child.. DoBetterPlz!!
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Cookies, French Fries
A nice lady that has perfect attitude for working
Atmosphere: 5
Food: 5
Service: 5
McDonald's is another place that is going down hill
Atmosphere: 2
Food: 2
Service: 2
Recommended dishes: Cheeseburger, Big Mac
Store is opened till 11, I expect to be served until then. My order at 10:15 was cancelled I’m not coming back to this awful McDonalds. Unbelievable how rude the staff 1/5.
Atmosphere: 1
Food: 1
Service: 1
There's a mature woman that works at the drive-thru, and she is super courteous friendly efficient and a pleasure to Interact with
Atmosphere: 4
Food: 4
Service: 5
It's a McDonald's.
Atmosphere: 4
Food: 4
Service: 4
This McDonald's is the best one I have been in for a long time
I had just about gave up on their food until today
Parking: Their food was HOT and that's the main reason I was not eating their food
Kid-friendliness: Hot Happy Meals
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries
Lady took my order at drive thru was very rude , as I was waiting to give them my order,they took 3 cars in other line orders while I was still waiting... when i was paying for my food, all I heard in the bacground Has A lot of cussing, which my young children doesn't need to hear that. Has anyone else had the same experience here?
Atmosphere: 1
Food: 1
Service: 1
A good place to hang out and drink coffee , gym
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
If someone asks for no onions, Do Not just flip the burger that you already had made over and pretend like there are no onions on it!
Atmosphere: 2
Food: 1
Service: 2
It's 10:24pm, they close at 11pm. The drive through guy told the customer in front of us and us that they were closed... is everyone in Cleveland this lazy to cold before McDonalds advertised time?
Atmosphere: 1
Food: 1
Service: 1
I went there around 9:18pm 12/20/24. I ordered the number 7 I asked for my burgers and fries to be fresh. However when I got my food after about a 10 min. wait as I pull off to open my burger cause it felt cold , they were loaded with ketchup and mustard, that the bun was saturated. Had to go and wait thru a line about another 10 mins. I blew my horn asked for a manager, when he came I told him. Nevertheless the workers were arguing with each other. After waiting another 10 mins they had the audacity to give me back the same burgers that I had the first time. If those were not the same burgers . The entire crew need to trained on professionalism and service. I waited money , gas and time . Going to this McDonalds. Also take the sign down if y’all not hiring. Cause the manager told me 3 weeks ago they wasn’t hiring but the sign is still up. After ther service I got tonight. McDonald’s need to be hiring. This is unacceptable. The guy at the window need a raise , because he remained professional even when they disrespected him, and he was very nice and apologetic, about the burgers being messed up the first time and the wait. So I just knew they would be right . The second time. Pull your video and see how long I was there. Disrespectful.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Cheeseburger, French Fries
They were already slow, probably because they kept getting people's orders wrong. I paid for my food but didn't get it because I had to be back at work.
I will never go here again.
Place is ghetto now. Someone in the back was yelling and cussing. I could hear it through the voice monitor and when I came to the window.. She needs to get fired.
Atmosphere: 1
Food: 1
Service: 1
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