Burger King

31305 Vine St, Willowick
(440) 944-0610

Recent Reviews

Mugsy 555

Staff needs to pay more attention to order requests from customers when either coming in or ordering on the app. Fast food is very expensive anyway, and it's not right to pay for extras that you don't get.

Atmosphere: 2

Food: 3

Service: 2

Chris Watson

Great breakfast

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Grilled Chicken Sandwich, French Fries, Whopper Meal, Crispy Chicken Sandwich, Sandwich, Impossible Whopper, Whopper, Onion Rings, Egg-Normous Burrito, Bacon Cheeseburger

Haley Granata

This BK is by far the best one! Great employees the one guy that usually works the 1st window with glasses is always super nice. My usual go to is McDonald’s but by far this bk has blown the McDonald’s that is next to it out of the water. Tonight I went there and there were 2 people working and I could not tell they were short staffed my food was hot and ready when I got to the window. Also great job management for kicking a$$.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: French Fries, Whopper

ADura

Got food poisoning this BK is

Atmosphere: 1

Food: 1

Service: 1

Nick Hasto

The manager at this location is ghetto, rude, and the highest form of ignorance I've seen. Short light skinned with a five head. Big Ole fore head . Cursed about the way customers ordered food over Drive thru. Then told me to quit looking at her lol like what I'm just waiting for my food.

Atmosphere: 1

Food: 1

Service: 1

Amie Rice

We did the drive through.

Food: 5

Service: 5

Recommended dishes: Whopper

Ranee Pavlik

No cheese on the whopper that’s supposed to have cheese.. so much mayo.. dripping with mayo and no ketchup .. do they know how to make a burger??

TONY

Normally would give this BK high rating as it was my favorite. Last visit I had 2 20s in my wallet. Ordered a Whopper with bacon came up to 6.99.Gave the guy a 20 and he gives me 3.00 back and a receipt already printed before I got to the window. I disputed. He tells me have a nice day sir. Dismisses it and closes the window. I really did not feel like arguing with this kid. Let it go and have decided to not even eat here anymore. Kinda sucks that the only help they can get are thieves.

Atmosphere: 5

Food: 5

Service: 1

Belinda Grose

I can't say i'm a regular But every time I have visited this location I have been satisfied. The employees are funny and

Atmosphere: 5

Food: 5

Service: 5

Catherine

I picked up breakfast at the drive-thru before 8:00 on a Tuesday. The food came out quick, was fresh and hot. The large hash browns for which I used a coupon was filled to the top. The coffee was fresh and hot. I received napkins, a sauce packet for my burrito, cream and sugar for my coffee and a stir stick. I received service with a smile. I was asked how I was doing and told to have a nice day. The service was exceptional. Thank you!

Food: 5

Service: 5

Kat Rain

The lady at the counter called us a beautiful couple and handed our food with a smile! We didn't get a lot of fries ? but the service was awesome and fast!

Matt Thompson

Might as well ask them to just throw random sandwhiches in a bag. The food is never hot, not even warm. They can't get an order right. The managers are beyond nasty when you ask them to fix it. Seriously, its pretty bad how down right rude they are.Its taken this location 3 times to get a 4 sandwhich order right more than once. All 3 of the last times I've gone here the order is screwed up. One of those times it wasnt even close, and another they clearly put someone elses order in with mine, and yelled at me for returning the food I didnt pay for.I like burger king, but im done with this location. That tv commercial they payed to play 20 times an hour is a lie. You can't have it your way at BK.

Roberta Long

Terrible service. Food was awful. I ordered a chicken sand I asked for a fresh one to be made as I can't eat real crispy food. They sent out a nasty chicken sandwich they add no mayo or any sauce on it. No condiments. It was dry bun was soggy. I asked for some mayo on the sandwich the lady said I had to pay Xtra for mayo.She was so rude. I returned it went next door to Arby's the had buy I get one half off came wit lettuce, tomatoes and mayo for no additional charge.

Atmosphere: 1

Food: 1

Service: 1

Kat Staples

The lady at the counter called us a beautiful couple and handed our food with a smile! We didn't get a lot of fries ? but the service was awesome and fast!

Cheri Eiduke

Atmosphere... its burger King... but the people in the drive-through are always friendly. It's one of the last in our area

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Original Chicken Sandwich, French Fries, Sandwich, Whopper

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