Cleveland Pizza Co

28910 Lakeshore Blvd, Willowick
(440) 944-2777

Recent Reviews

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Shawnda Thompson

I had the most pleasant experience with one of the drivers named MATT. He delivered to me twice and both times he was grateful for the tip I gave him. I felt his gracious spirit and it meant a lot to me. It impressed me soooo much I gave him a generous tip because he truly deserved it. This employee deserves a reward of some kind of award for his Can Do attitude in this inclement weather. Keep doing what you are doing Matt because customers like myself really appreciate you.

Atmosphere: 5

Food: 5

Service: 5

Beverly Johnson

Great service

Matt

Great pizza with solid customer service! Also thanks to Derek on the mgmt team!

Atmosphere: 5

Food: 5

Service: 5

Belinda Grose

One of our favorites

Atmosphere: 4

Food: 5

Service: 4

Jadranka Marich

Excellent mashed potato pizza!!
Can't wait to try more!

Atmosphere: 5

Food: 5

Service: 5

Jason White

The food was great and the guy making the pizzas was chill. The woman on the phone taking to-go orders was rude and awkwardly unresponsive when phonecalls usually work both ways.

If you don't like your job, get a new one. Stop taking it out on the customer.

Atmosphere: 4

Food: 4

Service: 2

Coco A

Called and placed an order for pick up upon arrival they acted like they never received my order… must have gave it to someone else very unprofessional. The guy who took my order and said my name to me twice was confused and said wrong location either he’s slow or high…

Atmosphere: 1

Food: 3

Service: 1

Malachi Murphy

Would leave zero stars if I could. Terrible customer service terrible management zero out of 10 stars will not be ordering here ever again even though we’re here in the past or unfortunate. Must be new management that is crunching numbers instead of providing good customer service.

Atmosphere: 1

Food: 1

Service: 1

kris

I absolutely love getting my Pizza from here! It’s always hot and delicious. The workers are very kind and welcoming.
:3

Atmosphere: 4

Food: 5

Service: 5

John Moore

Fav pizza place

Atmosphere: 3

Food: 5

Service: 5

Pamela D'Amico

I ordered a large salad for $9.99. I couldn’t believe how small it was for the price! I asked for an extra ranch and had to pay an additional $1:59 for 4oz! Not worth it!

Patrick Alunni

So i ordered pizza tonight for my and my girlfriend. We ordered one pizza cheesy bread and funnel cake fries.. they gave us a pizza instead of cheesy breadstick. I call to tell them they about it so they offered to make me some new ones but told me I had to pick them up don’t even offer to rub them too me when I am 5 mins down the road and uh the delivery range. And driver made the mistake. Atleast off to have someone run then out to me. So we pick them up and gave us the wring sauce for the bread. 2nd time I. A row they messed up my order you lost a customer there is so many pizza places around

Da’lonte Wright

I swear I have a hard time finding authentic pizza but hands-down this is one of the best pizzas you can get in the area. Recommend this to the king if he came from overseas thank you for the good pizza. Keep up the good work.

Kurt Snyder

This is my go to pizza spot. Always on point. Their spicy red sauce is so good. Love this place. It honestly surprised me when I saw the bad reviews about this place. I’ve ordered take out and delivery countless times and never had an issue. The workers are all cool and professional. The pizza o ordered last night was so good I had to order it again today.

chris ard

I've been eating here for years and never had an issue. During the winter my son ordered from here and ended up getting very sick. I just assumed it was a flu bug and it was just a coincidence that he had eaten here that weekend. A couple weeks later I ate here and ended up getting sick as well. It's been about a month or so since and today I decided to give it a try. I got sick almost immediately after I finished eating. I'll just assume that they're doing something differently because I've always ordered the same thing for the last several years. One thing I did notice is that the pizzas have been a lot more greasy. Or maybe it's the countless number of employees in such a cramped space walking and breathing on our food and also not wearing gloves, whether required or not. Especially seeing drivers coming and going walking right past food being prepared. Regardless, my days eating at this establishment are over.

*Edit*
Before I left my review I scanned through other reviews to see if anyone else has had a similar experience. Seems there are various other issues with this particular location. And all met with the same condescending replies from ownership/management. Also, I was unaware that this establishment specializes in health-care, judging by the expert medical diagnosis I was given. Which is a good thing thing because you may want to consider adding a colonoscopy to every order. But I did go ahead and remove the name of the other local pizza establishment that I also frequent so that it doesn't diminish the validity of my claim. But it also doesn't take away the fact that I have never gotten sick from their food. And I can assure you that if I were trying to promote their business I wouldn't stop with a Google review. So I'll end with this, when a restaurant cares more about arguing online with its customers rather than acknowledge an issue do you really want to take a chance with your health by eating there?

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