Subway
2855-B Progress Way, Wilmington
(937) 382-7824
Recent Reviews
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Ordered via the app. I got a message that my sandwiches were complete and I went to pick them up. Not only were they not ready the two girls working were standing chatting while one was eating and drinking behind the counter. The ticket for my order was under her food so they had forgotten about my order. They apologized and kept saying how they were disorganized mentioning running out of money, not having enough clean dishes and the one girl kept talking about how she can't find a beanie that didn't make her head itch. The sandwiches were very sloppy and there was sauce on the outside of the wrappers and the bag. Poor service all around.
Atmosphere: 1
Food: 2
Service: 1
Worst sub EVER!!! Thought we would try this location since it is new owners. I got the BLT. Who puts cheese on a BLT? The bun was extremely dry, tomatoes were not fresh and there was no crispy bacon. I took 4 bites and it went into the trash. NEVER AGAIN!!!
I did an online order and picked it up, I paid for extra cheese and they put none
Atmosphere: 3
Food: 1
Service: 2
Voided my order and then told me they were closing down and had no food. Lied to me about a lot.
Atmosphere: 1
Food: 1
Service: 1
The Holden guy was real cool nice handsome beautiful even 10/10 would come again
Atmosphere: 5
Food: 4
Service: 5
Roger at this subway location has consistently demonstrated excellent customer service. His friendly demeanor and attention to detail make the overall experience pleasant. He is knowledgeable about the menu, efficient in handling orders, and always greets customers with a smile. Roger goes above and beyond to ensure customer satisfaction, making him a valuable asset to the team. I appreciate his dedication to providing a positive dining experience at this subway. (Give roger a raise)
Atmosphere: 5
Food: 5
Service: 5
Literally closed store at 8:51pm as I was getting out of my vehicle to walk in and the employee was also outside and had to rush in to close door and shut off open sign. The posted hours are until 10 pm, absolutely ridiculous how’s that even acceptable
holden is rude but makes a mean sub!
Atmosphere: 5
Food: 5
Service: 1
Preorder the food. They had it ready when I got there with no
Atmosphere: 2
Food: 3
Service: 3
Recommended dishes: Buffalo Chicken, Pizza Sub
Service from Jodi is always amazing!! Seems as though management needs to intervene due to the staffing issues. Honestly, the GM may need to step down because the store doesn’t give Jodi her due respect, wages ( I assume), and Jodi seems to put up with a lot of lack of respect, for her time and effort. Do better Subway.
Atmosphere: 2
Food: 5
Service: 5
Restaurantji Recommends
Bring back sweet onion....
Atmosphere: 4
Food: 3
Service: 5
Food gave the wife and I stomach issues and the sandwiches were super disgustingly soggy and cold when we opened them just minutes after getting them. Had to throw a good chunk of it away because the bread was so soggy it was basically paste. Extremely disappointed and the price just isn't worth that quality.
Atmosphere: 2
Food: 1
Service: 3
Chris Rider at this subway location has consistently demonstrated excellent customer service. His friendly demeanor and attention to detail make the overall experience pleasant. He is knowledgeable about the menu, efficient in handling orders, and always greets customers with a smile. Chris goes above and beyond to ensure customer satisfaction, making him a valuable asset to the team. I appreciate his dedication to providing a positive dining experience at this subway.
Parking: parking is great
Atmosphere: 5
Food: 5
Service: 5
Literally closed store at 8:51pm as I was getting out of my vehicle to walk in and the employee was also outside and had to rush in to close door and shut off open sign. The posted hours are until 10 pm, absolutely ridiculous how’s that even acceptable
I went there one day after I was severely heartbroken and then when I thought my day couldn't get any better. I had decided to go to the Subway in Walmart for a $5 footlong, and right before I ordered this wonderful and inspirational employee has served me with a smile on his face and looked like he enjoyed his job. I wish I knew his name but I don't.
Atmosphere: 5
Food: 5
Service: 5
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