This is THE BEST PULP IN CLEVELAND. The staff know me by name (Mr. C) and always have my order ready within minutes. The staff also very clearly care about their jobs. That attitude and diligence should not go unnoticed, especially when they have no incentive to care that much. Smoothies are always well mixed. Acai bowls are never runny/goopy. They have also never screwed up an order for me ever. Seriously the best location in town.
Atmosphere: 5
Food: 5
Service: 5
Tyeisha Johnson
Great experience
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Elite Eight
Domonique Boone
I visit this place 5 days a weeks and never had a problem until now today one of my smoothies was made completely wrong and I get the same thing every single time so today a new person made my drink that I haven’t seen before so when I got back to work my ELite 8 was made wrong so I called and Ariel (the owner as she stated) told me to bring it back and she will remake it I informed her that I was on break and can’t leave out again and she proceeded to tell me that to bring it tomorrow and hung up on me I guess I’m supposed to carry a smoothie around so I called back and she ask what’s my purpose of calling her back! We need to stop visiting these places if the owner treat us as such
Food: 1
Service: 1
Jaleel Dabbs
The best SMOOTHIE IN THIS WORLD‼No cap I go every day around 11:43 get the same thing every time. Don't get me wrong all the smoothies fire but that mango tango lord Jesus the Christ Go get one
Atmosphere: 5
Food: 5
Service: 5
Shaye Smith
The employees are always pleasant even when it's crowded and they work really fast. I've never had a problem with my orders and I go almost everyday.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Ginger Shots 2 Oz, Kale Pow
Lonnell Royal
I received an acai bowl with old bananas, the bowl was low on ingredients, the bowl was just TRASH customer service was WACK.
Atmosphere: 1
Food: 1
Service: 1
Sarah Bound
Got a notification saying my order was ready. They made my smoothies and then put them in the back. No employee even acknowledged me waiting. I had to ask them for my order. By the time they finished making the wrap, my smoothies were melted. So annoying.
Service: 1
Savvy H
took too long while others behind me got their drinks before me.
Atmosphere: 2
Food: 4
Service: 1
Gabby Ridgway
The girls today even though there was a line out the door were still extremely nice under a fast paced condition! Customer Service was a 11/10
Atmosphere: 5
Food: 5
Service: 5
Ariel
Whoever the girl is working at the front is extremely RUDE, IMMATURE AND DISRESPECTFUL. Got an attitude because she didn’t hear my full order and how could she with EARBUDS in! I never been so pissed off with a food service worker ever. There’s no managers or team leads in the building. Never again will I support Pulp. The location in South Euclid is just as bad. They’re hiring anybody. Children who don’t wanna work or even trained properly. Never again.
Asked cashier if they were out of the vegan oatmeal cookie. She responded idk. I attempted to say what order I was picking up as well and she just says it's not here yet. The cashier never took the time to look for either item, she just moved on to the next person. The cashier cough and processed to make orders not washing her hands in between taking orders and making orders. Putting on gloves your hands still hold germs.
Lynette
I always come and order a buffalo chicken wrap with cucumbers and it’s always prepared in a timely manner with fresh ingredients. The music is amazing and it’s such a vibe in there I recommend this place to
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Buffalo Chicken Wrap
lilnette
I always come and order a buffalo chicken wrap with cucumbers and it’s always prepared in a timely manner with fresh ingredients. The music is amazing and it’s such a vibe in there I recommend this place to
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Buffalo Chicken Wrap
LaShunda McClain
The Matcha Match is my favorite no matter which one.
Atmosphere: 5
Food: 5
Service: 5
Annie
Cashier so full of attitude and complaining about me asking question to other employees (when I told her I need to read before ordering) in front of me so rudeI
This is THE BEST PULP IN CLEVELAND. The staff know me by name (Mr. C) and always have my order ready within minutes. The staff also very clearly care about their jobs. That attitude and diligence should not go unnoticed, especially when they have no incentive to care that much. Smoothies are always well mixed. Acai bowls are never runny/goopy. They have also never screwed up an order for me ever. Seriously the best location in town.
Atmosphere: 5
Food: 5
Service: 5
Great experience
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Elite Eight
I visit this place 5 days a weeks and never had a problem until now today one of my smoothies was made completely wrong and I get the same thing every single time so today a new person made my drink that I haven’t seen before so when I got back to work my ELite 8 was made wrong so I called and Ariel (the owner as she stated) told me to bring it back and she will remake it I informed her that I was on break and can’t leave out again and she proceeded to tell me that to bring it tomorrow and hung up on me I guess I’m supposed to carry a smoothie around so I called back and she ask what’s my purpose of calling her back! We need to stop visiting these places if the owner treat us as such
Food: 1
Service: 1
The best SMOOTHIE IN THIS WORLD‼No cap I go every day around 11:43 get the same thing every time. Don't get me wrong all the smoothies fire but that mango tango lord Jesus the Christ Go get one
Atmosphere: 5
Food: 5
Service: 5
The employees are always pleasant even when it's crowded and they work really fast. I've never had a problem with my orders and I go almost everyday.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Ginger Shots 2 Oz, Kale Pow
I received an acai bowl with old bananas, the bowl was low on ingredients, the bowl was just TRASH customer service was WACK.
Atmosphere: 1
Food: 1
Service: 1
Got a notification saying my order was ready. They made my smoothies and then put them in the back. No employee even acknowledged me waiting. I had to ask them for my order. By the time they finished making the wrap, my smoothies were melted. So annoying.
Service: 1
took too long while others behind me got their drinks before me.
Atmosphere: 2
Food: 4
Service: 1
The girls today even though there was a line out the door were still extremely nice under a fast paced condition! Customer Service was a 11/10
Atmosphere: 5
Food: 5
Service: 5
Whoever the girl is working at the front is extremely RUDE, IMMATURE AND DISRESPECTFUL. Got an attitude because she didn’t hear my full order and how could she with EARBUDS in! I never been so pissed off with a food service worker ever. There’s no managers or team leads in the building. Never again will I support Pulp. The location in South Euclid is just as bad. They’re hiring anybody. Children who don’t wanna work or even trained properly. Never again.
Restaurantji Recommends
Asked cashier if they were out of the vegan oatmeal cookie. She responded idk. I attempted to say what order I was picking up as well and she just says it's not here yet. The cashier never took the time to look for either item, she just moved on to the next person. The cashier cough and processed to make orders not washing her hands in between taking orders and making orders. Putting on gloves your hands still hold germs.
I always come and order a buffalo chicken wrap with cucumbers and it’s always prepared in a timely manner with fresh ingredients. The music is amazing and it’s such a vibe in there I recommend this place to
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Buffalo Chicken Wrap
I always come and order a buffalo chicken wrap with cucumbers and it’s always prepared in a timely manner with fresh ingredients. The music is amazing and it’s such a vibe in there I recommend this place to
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Buffalo Chicken Wrap
The Matcha Match is my favorite no matter which one.
Atmosphere: 5
Food: 5
Service: 5
Cashier so full of attitude and complaining about me asking question to other employees (when I told her I need to read before ordering) in front of me so rudeI
Service: 1