super rude and condescending staff today. i only come to this location because it’s closest to my work, but not only do you have to wait in a line of 3 cars for 20-30 minutes because they are so slow but for the first time ever at any location i was given a grande iced drink that was not at all filled. i said oh um can they fill it? i was told they aren’t allowed to and that it’s like that because i get light ice..i get light ice every single day and never had this issue. this is literally coffee and milk not alcohol. i’m not paying for a drink that isn’t filled so i asked for a refund and left. i went down the street and ordered the same thing with 0 issue. so then i called and asked for the manager to explain what happened to try to get some clarification and she told me that it’s a new policy that they aren’t allowed to fill the drink and if they do they have to charge. i explained i don’t have this issue anywhere else, and she was very passive aggressive and said it’s a new policy. i said how new? cause i got this drink yesterday and it was full. she said recently. i knew they were gaslighting me and lying so i called starbucks customer service. the man from customer service read me the full policy which reads that no matter if the customer gets light ice or no ice the drink must be filled without additional charge. he told me he is going to be following up with the district manager about this experience and any time that this happens again, to call customer service again and they will read them the policy. so that’s exactly what i’m going to do if i ever return out of convenience since they want to blatantly lie. this location used to be good but now it’s an absolute joke. if anyone has this issue here use case number #cs13941765 for reference and the actual policy will be read to them since they don’t know or care about it :)
Jason Carroll
As of spring 2025, this Starbucks is a great example of how the company has lost its way. For the record, the beverages are fine (per company standard), and as a “pre-order pickup coffee station” this location functions well. But if you’re hoping for anything remotely resembling a cafe experience, you won’t find it here. I’ve waited up to five minutes at the register before anyone behind the counter even acknowledged my existence. As a drive -thru: thumbs up. As a cafe: thumbs down.
Abhijit Singh (Abi)
We really enjoyed coming here, sitting in the corner on comfortable couch chairs and talking for an hour +.
The service was perfect and timely. Mocha and açaí lemonade were very good!
Thank you for a nice atmosphere.
Lance Lubelski
Service could be better
Jayda Hamilton
Rude person at drive through line. She was rude and had an attitude that I came early to get my order and gave me a wait time of over 10 minutes for 2 drinks with an empty store…. Won’t be back at this location. (Frustrating because had I ordered at the window the time would not be a 12 minute wait).
Anthony Francis Marcello III
Great staff patient and professional and friendly
Anthony H.
Slowest service ever 15+ minutes in the drive thru. AVOID!!!!!!
Shaun Castillo
Always enjoying working from this Starbucks location especially when Abby is working. Abby's friendly personally is unmatched and her ability to connect and treat everyone with such kindness is just exceptional.
Robert Iseman
Quick and friendly service, nice atmosphere
Patricia Walton
Too much money for a cuppa Joe. They often get my drink wrong. I have stopped spending money there.
I waited for my order for half an hour while those who were later than me received their orders earlier. Poor service.
jam4781
Worst Starbucks ever
justin kieffer
Order was correct. Sat in drive through for literally 29min. There were about 8 cars in line ahead of me. They have it all walled in so you can't exit the line early if you want to. Have to scream at the drive through speaker for her to hear while her voice volume is at least 100dB.
David Ullmo
Great Service inside
Alise
This location is very unorganized with their tickets and service is very slow. Nicole is always an unpleasant person, to customers, it seems like her coworkers as well.
super rude and condescending staff today. i only come to this location because it’s closest to my work, but not only do you have to wait in a line of 3 cars for 20-30 minutes because they are so slow but for the first time ever at any location i was given a grande iced drink that was not at all filled. i said oh um can they fill it? i was told they aren’t allowed to and that it’s like that because i get light ice..i get light ice every single day and never had this issue. this is literally coffee and milk not alcohol. i’m not paying for a drink that isn’t filled so i asked for a refund and left. i went down the street and ordered the same thing with 0 issue. so then i called and asked for the manager to explain what happened to try to get some clarification and she told me that it’s a new policy that they aren’t allowed to fill the drink and if they do they have to charge. i explained i don’t have this issue anywhere else, and she was very passive aggressive and said it’s a new policy. i said how new? cause i got this drink yesterday and it was full. she said recently. i knew they were gaslighting me and lying so i called starbucks customer service. the man from customer service read me the full policy which reads that no matter if the customer gets light ice or no ice the drink must be filled without additional charge. he told me he is going to be following up with the district manager about this experience and any time that this happens again, to call customer service again and they will read them the policy. so that’s exactly what i’m going to do if i ever return out of convenience since they want to blatantly lie. this location used to be good but now it’s an absolute joke. if anyone has this issue here use case number #cs13941765 for reference and the actual policy will be read to them since they don’t know or care about it :)
As of spring 2025, this Starbucks is a great example of how the company has lost its way. For the record, the beverages are fine (per company standard), and as a “pre-order pickup coffee station” this location functions well. But if you’re hoping for anything remotely resembling a cafe experience, you won’t find it here. I’ve waited up to five minutes at the register before anyone behind the counter even acknowledged my existence. As a drive -thru: thumbs up. As a cafe: thumbs down.
We really enjoyed coming here, sitting in the corner on comfortable couch chairs and talking for an hour +.
The service was perfect and timely. Mocha and açaí lemonade were very good!
Thank you for a nice atmosphere.
Service could be better
Rude person at drive through line. She was rude and had an attitude that I came early to get my order and gave me a wait time of over 10 minutes for 2 drinks with an empty store…. Won’t be back at this location. (Frustrating because had I ordered at the window the time would not be a 12 minute wait).
Great staff patient and professional and friendly
Slowest service ever 15+ minutes in the drive thru. AVOID!!!!!!
Always enjoying working from this Starbucks location especially when Abby is working. Abby's friendly personally is unmatched and her ability to connect and treat everyone with such kindness is just exceptional.
Quick and friendly service, nice atmosphere
Too much money for a cuppa Joe. They often get my drink wrong. I have stopped spending money there.
Restaurantji Recommends
I waited for my order for half an hour while those who were later than me received their orders earlier. Poor service.
Worst Starbucks ever
Order was correct. Sat in drive through for literally 29min. There were about 8 cars in line ahead of me. They have it all walled in so you can't exit the line early if you want to. Have to scream at the drive through speaker for her to hear while her voice volume is at least 100dB.
Great Service inside
This location is very unorganized with their tickets and service is very slow. Nicole is always an unpleasant person, to customers, it seems like her coworkers as well.
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