Applebee's Grill + Bar
3989 Burbank Rd, Wooster
(330) 345-8900
Recent Reviews
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We arrived at 4:30pm. We waited for over 30 minutes for a table. We did wait patiently as we had a party of six. We were seated in a section and told that our waitress was not on site yet. Another family of five arrived just after we were seated. That family was seated, served and left before my children had their food. After an hour and 45 minutes from our arrival my children still did not have their food. The adults food arrived. The steak was supposed to be medium and it was well done. Horrible overall experience. Will not be returning.
Service: 1
Service was excellent. Food was over cooked.
Atmosphere: 4
Food: 4
Service: 5
Great food and service.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Kids Grilled Chicken Alfredo, French Onion Soup, Chicken Wonton Tacos, Onion Rings
I visited Applebee’s last week with my grandmother per her request! We hadn’t been there in years. The inside still looks the same as it did when it was built- nostalgic, maybe? The food was just ok- I’d go back but I’m not craving anything from the menu.
Atmosphere: 2
Food: 3
Service: 3
Had lunch with my boyfriend and it was fine until our bartender, not even naming names, quite literally would not leave us alone to eat and drink in peace. We probably said “yeah” politely to everything she said over 100 times, clearly uninterested. I came to have lunch with him, not our bartender. She mostly complained about how she was doing 4 different roles besides being a bartender that day and that the new computer system implemented in December was still awful and confusing and it just absolutely sucked listening to her instead of talking to my boyfriend the whole lunch. Left behind irritated.
We decided to do a to-go order about a week ago, and my husband picked it up on his way home. We placed two orders but only received one. Since we live fairly far away, he didn't realize that one was missing until he got home. So, I called back and told them this. They said they would credit the smaller order that was missed back to my card. (I had forgotten a pasta, that's why i placed another order.) Que a few hours later, I was getting sick. It lasted through the whole next day. After a few days, I noticed the money still hadn't been returned. I called again and got ahold of a manager again. I told her the situation and spent maybe 10 minutes giving her the order numbers and times. She couldn't find it but would keep trying. Three days later, it still hasn't returned, nor have I received a phone call or anything. So, in summary, a nice treat for my family ended in a forgotten order, food poisoning, and stolen money.
I love the food food is great, but it serves. It is suck they don't know how to Manage, People.
People pound in the door and no line , I see a lot off empty table, but they're not take people in, and have to waiting for half hour 😡😡
No information more than just stand there 🤬🤬
I went there many times waitress Ignore costumes..
Atmosphere: 1
Food: 4
Service: 1
Took over an hour for a oriental salad and a burger 🍔 and fries 🍟. Payed $40 including tip, of course I had a beer that they charge you triple for, because they can. The price for alcohol is a big secret, no price on menu. They should have a warning sign ☢️ where you enter, ”We charge triple for Beer".
Ordered for curbside pickup through the app. The order wasn't even under the correct name. By the time we finally got the food almost all the use in my iced sweet tea had melted. Not likey to order again anytime soon
Atmosphere: 3
Food: 3
Service: 2
My family was there last night for Valentine’s Day dinner with family and friends and they said the waitress kept sitting down going on her phone sitting down doing nothing a lot of talking. She wasn’t even attentive at all. She should’ve been doing her job instead of sitting on her ass, the food was cold. It was horrible. They left it. Sit on a warmer. The food was terrible. It was a terrible time for a holiday, you’re supposed to go out food with your loved ones on holiday especially Valentine’s Day. The service is very poor professional. She didn’t get a tip because she didn’t deserve a tip so maybe y’all should just see who’s working for you see who’s a real worker who’s not a real worker Because with lazy workers like that that my family experience last night, my wife, my father-in-law and her friends, my brother-in-law, my wife, son and their friends it’s horrible very very very poor experience. Those servers is gonna make people not want to go to Applebee’s anymore so my opinion, my personal opinion is , who your workers are because last night your waitress sucked she didn’t deserve a tip at all. She didn’t get a tip. That’s because Of her poor performance and waitress duties she just sat down on her phone. That’s ridiculous. That’s disgusting. And furthermore, I have never been at this Applebee’s nor will I ever be there I don’t plan on never going there because you’re waitresses suck. They don’t do their jobs. It’s absolutely horrible and very, very very disgusting. If I was there, I would’ve gave her a piece of my mind. Trust me I have no filter
Restaurantji Recommends
Constantly gets orders wrong, doesn’t answer the phone.
Food: 4
Service: 1
I've always liked eating here until tonight got curbside and fries tasted a day old my wife's steak was so tuff she could barely cut it and it was not cooked the way it was ordered terrible quality.
Food: 1
Service: 4
Well, me and my family went in tonight. 2-2-25.
Ordered the 2 for $32
2 kids meals aswell.
A dessert and one soft drink.
Slightly confused on our $72 dollar bill, after telling the waiter we would pay cash.
Concerning to say the least but as we had young children with us we let it go and decided not to ask why.
Atmosphere: 4
Food: 5
Service: 1
Adequate food and service probably warranting 3-4 stars, but I lost card roullette and had to pay the bills of my two fatass friends and I'm rather pissed by that.
Took 16 minutes after sitting to be greeted and asked if we wanted drinks. Got my meal and my husband for his minutes later. Horrible service.
Atmosphere: 4
Food: 4
Service: 1
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