Jersey Mike's Subs
3853 Burbank Rd Unit 1, Wooster
(330) 804-0261
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
Brooke and Lawrence really showed up for me tonight!! They were out of rosemary bread and bacon and Lawrence told me he could fix up some more bacon just needed a little time. So instead of going without my sammich, I got it just a little later. Brooke was kind and thoughtful and amazing 🤩 10/10 thanks Brooke and Lawrence for saving the day!! The order was for Ash 🫶
Dietary restrictions: They have gluten free!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
The staff went above and beyond, amazing team. Keep up the good work.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Mike's Famous Philly, Sandwich
I am right now as I write this, $hitting, puking 🤮 and feel like I am dying because I got the chipotle pastrami, from here and now I got food poisoning…. Never again!
Atmosphere: 1
Food: 1
Service: 2
This was most definitely an unpleasant experience. No one was there when I arrived (2 HOURS before they closed) and they were talking with an employee who had just gotten off. From the moment I walked in the atmosphere shifted negatively as if me causing them to have to do their jobs was an inconvenience. One of my sandwich’s was gluten free due to an allergy and from this point on I was met with nothing but attitude. One of my sandwich’s wasn’t cut (whatever it’s the little things once you’ve been treated that poorly for having the stand there that long) and DRENCHED in oil and vinegar (the vinegar I didn’t want but they either didn’t hear me or didn’t care).it Was Sunday so kids eat free, and as to where I would’ve been willing to pay for the sandwich anyway, they still tried to charge me for it. And once I pointed at the ad on the window, the guy just looked at me blankly and said yeah? But still didn’t change it. When another employee did notice I said I’m sorry and thank you and I was met with nothing but being ignored . I’m not one to feel bullied often. But this was insanely disrespectful from start to finish. There aren’t many safe gluten free places that are quick, and this was a favorite of mine. Disappointingly will not be returning.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Sandwich
The best subs! Freshest ingredient ,consistent ,friendly service and delicious brownies!!! Kind of pricey but a giant sub will serve at least two people once or eat dinner and lunch the next day!! Try subs mikes way!!
Atmosphere: 5
Food: 5
Service: 5
Always delicious! We have always had a great experience. The young staff and the manager are friendly and seem to really care about doing a good job. We drive further away from our nearest JM to go to the Wooster location. They never disappoint!
Atmosphere: 5
Food: 5
Service: 5
Greeted with a smile. Good subs
Atmosphere: 5
Food: 5
Service: 5
I had never been to a Jersey Mike's before and I really appreciated how professional the staff was in dealing with my food allergies. It means a lot, thanks!
Dietary restrictions: There is a new gluten-free bread and the subs are customizable to suit your restrictions. The staff was great and didn't hesitate to clean the slicer and to separate my sandwich from others.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
Awesome service and wow, what a sub! I highly recomment the chipoltle steak and cheese. Will be back soon!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mike's Famous Philly
Subs and cheese steaks are great but they need to manage the walk in and online orders better. Waiting 20 minutes in person without warning makes me not to go there during lunch. After 20 minutes I had to leave without the sandwich.
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Mike's Famous Philly
Restaurantji Recommends
We LOVE these subs! The service is friendly, the food is good and we have never had a bad experience
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Sandwich
Great subs, every time.
Food: 5
Recommended dishes: Mike's Famous Philly
HORRIBLE!!!! First off, we got up to order, and one of the employees was complaining they should just shut down because they were out of an item. Then we stood there for over 5 minutes before anyone even acknowledged us. All the while, two other employees were busy just chit chatting at the sandwich station. Someone finally waits on us and the person behind us. The guy behind us ordered the same thing as I did, and they gave him his order before us and made us wait around without even apologizing that he line jumped. Must be nice to come in and cut in front of everyone else. WORST SERVICE EVER. We will NOT be going back for a while. I'd rather go to Subway if that is the kind of service JM will be providing.
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Sandwich
Great subs! Clean, inviting and friendly
Atmosphere: 5
Food: 5
Service: 5
The absolute worst experience we’ve ever had. We would never come back from the beginning to end they all had attitudes.
Atmosphere: 1
Food: 4
Service: 1
Loading...