Got a jug of lemonade and there are knats in it. I called and asked for a refund for it I was going to take it back to them They said they can not refund It because it's a drink. Seriously?? It's a jug not a cup. He did offer to replace it, but I didn't want the possibility of more knats. I just wanted the money back. Poor customer service
Jojo M
Wait time was so long i had to pull off without my food. The truck infront of me probably had at least a 30 minute wait if not longer. If you cant provide food in the drive thru without a 30 minute wait ten dont have a drive thru
Service: 1
Louis Hall
We love you guys
Atmosphere: 5
Food: 5
Service: 5
David Knapp
This is the slowest KFC drive-through . It’s not just this time. It’s every time . We’ve been waiting 22 minutes in the drive-through line and there’s only a few cars in front of us. Management needs to look at this like I said every time the drive-through line takes forever.
Atmosphere: 4
Food: 5
Service: 1
Recommended dishes: French Fries
Ariel Hines
Ive always hated the wait times here. Love KFC but i don't go often n when i do Im reminded why i don't. Took my money n told me to pull forward. I waited for 20+ minutes. Another car behind me paid n was waiting just as long also. 3 other cars got tired of waiting & drove off. Girl came out n apologized and told me tenders were fresh but dang. That didn't make me any less irritated had she just told me from the git, hey were making fresh its gunna be 15 mins or whatever. Cool no problem. But take my money and have me pull forward n just guess wtf is taking 20 mins?? Ugh. If Ricky was working, i would have been informed right away if there was a wait n why. I appreciate that kind of service!
Atmosphere: 1
Food: 5
Service: 1
c lenny
Just don't waste your time and money 😤😤,never again.
Atmosphere: 1
Food: 1
Service: 1
Whodat Leel
This is by far the worst kfc I ever Eaten at ! Original crispy is not even crispy ! It’s extra soggy and the female manager need to be demoted to a cook so she can show her employee how to actually cook chicken this shit is beyond ridiculous and the owner need really need to rejuvenate the whole atmosphere I’m never eating here again until they fix everything about this place and even that hard ass door you need to open to even get in !! If yall eat here yall gonna don’t appreciate good food !
Atmosphere: 1
Food: 1
Service: 1
Bethany Lowe
Stopped 2 get a chicken dinner , cuz I used 2 love there food , The Original recipe chicken was a little dry . The mashed potatoes With gravy was really good & The coleslaw was good . The biscuit was very dry . Years ago there food was the best , however, it has changed over the years . . The service was good & Fast through the drive-through .
Food: 4
Service: 4
Foxtrot2050
Odd experience, while waiting for my food, I watched the cook sort through a large pile of premade chicken, and then while they were packing up my order, he decided to eat some before handing me the bag.
I mean, I guess if the staff is eating it, it also has to be good, right? Strange to do in front of the customer, in my opinion.
If you value service.. wrong store
Atmosphere: 1
Service: 1
Got a jug of lemonade and there are knats in it. I called and asked for a refund for it I was going to take it back to them They said they can not refund It because it's a drink. Seriously?? It's a jug not a cup. He did offer to replace it, but I didn't want the possibility of more knats. I just wanted the money back. Poor customer service
Wait time was so long i had to pull off without my food. The truck infront of me probably had at least a 30 minute wait if not longer. If you cant provide food in the drive thru without a 30 minute wait ten dont have a drive thru
Service: 1
We love you guys
Atmosphere: 5
Food: 5
Service: 5
This is the slowest KFC drive-through . It’s not just this time. It’s every time . We’ve been waiting 22 minutes in the drive-through line and there’s only a few cars in front of us. Management needs to look at this like I said every time the drive-through line takes forever.
Atmosphere: 4
Food: 5
Service: 1
Recommended dishes: French Fries
Ive always hated the wait times here. Love KFC but i don't go often n when i do Im reminded why i don't. Took my money n told me to pull forward. I waited for 20+ minutes. Another car behind me paid n was waiting just as long also. 3 other cars got tired of waiting & drove off. Girl came out n apologized and told me tenders were fresh but dang. That didn't make me any less irritated had she just told me from the git, hey were making fresh its gunna be 15 mins or whatever. Cool no problem. But take my money and have me pull forward n just guess wtf is taking 20 mins?? Ugh. If Ricky was working, i would have been informed right away if there was a wait n why. I appreciate that kind of service!
Atmosphere: 1
Food: 5
Service: 1
Just don't waste your time and money 😤😤,never again.
Atmosphere: 1
Food: 1
Service: 1
This is by far the worst kfc I ever Eaten at ! Original crispy is not even crispy ! It’s extra soggy and the female manager need to be demoted to a cook so she can show her employee how to actually cook chicken this shit is beyond ridiculous and the owner need really need to rejuvenate the whole atmosphere I’m never eating here again until they fix everything about this place and even that hard ass door you need to open to even get in !! If yall eat here yall gonna don’t appreciate good food !
Atmosphere: 1
Food: 1
Service: 1
Stopped 2 get a chicken dinner , cuz I used 2 love there food , The Original recipe chicken was a little dry . The mashed potatoes With gravy was really good & The coleslaw was good . The biscuit was very dry . Years ago there food was the best , however, it has changed over the years . . The service was good & Fast through the drive-through .
Food: 4
Service: 4
Odd experience, while waiting for my food, I watched the cook sort through a large pile of premade chicken, and then while they were packing up my order, he decided to eat some before handing me the bag.
I mean, I guess if the staff is eating it, it also has to be good, right? Strange to do in front of the customer, in my opinion.
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
Service is very slow
Dietary restrictions: Mashed potatoes green beans corn and Cole slaw I am GLUTEN FREE
Atmosphere: 1
Food: 3
Service: 2
Just like all the drive through in Wooster
Lines because of no help. Slow service.
Love hot fresh chicken
Atmosphere: 5
Food: 5
Service: 5
Fast and friendly service!!! Our food was fresh and delicious!!! The crew tonight was on point!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 8 Piece Meal, French Fries, 3 PC Tenders Waffle Basket, Chicken Nuggets and Fries, Fried Chicken, Chicken Sandwich, Gravy
Waited 15 minutes for cold food, i couldn't even eat it because it took so long to make that my lunch break was over before I got back.
Atmosphere: 1
Food: 2
Service: 1
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