Red Lobster
WAYNE TOWNE PLAZA, 3805 Burbank Rd, Wooster
(330) 345-4005
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WAYNE TOWNE PLAZA, 3805 Burbank Rd, Wooster
(330) 345-4005
We arrived at 7:45 PM on a Saturday, and the place was nearly empty. Despite that, we waited about 10 minutes before anyone acknowledged us and seated us. Our table was dirty, and service only went downhill from there.
We waited roughly 30 minutes just to receive biscuits, with no explanation other than they were “being made.” The rice was so hard it nearly broke my tooth, and the Cajun Alfredo had absolutely no flavor — honestly tasted worse than something out of a can. Our side salads didn’t arrive until after our main course.
We spent nearly $80 on a meal that we couldn’t even finish half of. To make matters worse, staff openly talked about tips, sang, and danced around the dining area. It felt extremely unprofessional and chaotic.
I rarely leave reviews, but this experience was unacceptable from start to finish. Unfortunately, I won’t be returning.
Atmosphere: 1
Food: 1
Service: 1
Meg was awesome!
Atmosphere: 5
Food: 5
Service: 5
Meal was delicious and Rebecca our waitress was wonderful! Keep her!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Snow Crab Legs - Tuesday, Fish and Chips
Meg is always amazing!!! The foood was great and she made the experience perfection. She was super attentive, and we didn’t even have to ask for anything!
Atmosphere: 5
Food: 5
Service: 5
Rebecca is a great waitress! Very attentive
Atmosphere: 5
Food: 5
Service: 5
Great service from Matt
Atmosphere: 5
Food: 5
Service: 5
Matt was awesome and the service was great. We had the best time
Atmosphere: 5
Food: 5
Service: 5
Our waiter (Matt) was so ice and truly knows how to talk to people and give good service and will go out of his way to make sure you get what you want. The rest is as follows great atomoshphere and always great food and biscuits.
Atmosphere: 5
Food: 5
Service: 5
Tasting hot food. Little expensive but well worth the money. Service was good
Atmosphere: 3
Food: 5
Service: 4
The Wooster Red Lobster is excellent!!!
Rebecca our server made it even better
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Rebecca made the not so great food palatable. She was so awesome. We will be back just to try something else cause of her. She's the best server I've ever had.
Atmosphere: 4
Food: 3
Service: 5
Great place..great service matt did a great job..Will definitely be returning
Atmosphere: 5
Food: 5
Service: 5
Matt was a great server. Super friendly and made it a great trip.
Atmosphere: 5
Food: 5
Service: 5
Matt was a fantastic server!
Atmosphere: 5
Food: 5
Service: 5
Tried Blaming Mom Twice on Seafood
Atmosphere: 5
Food: 5
Service: 5
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