Awful experience. We went through the drive-through and were greeted by an AI system. Annoying, but fine—I could overlook that. We spent over $40 feeding our family, received our food, but weren’t given a receipt. We pulled over to check the order and realized an item was missing. We tried to go inside to fix it, but the doors were locked, so we had no choice but to go back through the drive-through. There was no way to speak to a real person through the AI, so we literally had to place another order and spend more money just to talk to someone about the missing item. When we finally reached the window, the employee (a kid with a ponytail) was extremely rude. We explained that we were missing an item from our original order and simply wanted what we already paid for. He told us, “not at this time.” What does that even mean? We had just spent more money solely to get help fixing their mistake. Between the AI system, locked doors, missing food, and rude service, this was a terrible experience. Definitely disappointed.
Atmosphere: 1
Food: 2
Service: 1
Austin Martinez
Ai. Drive through
Atmosphere: 1
Food: 1
Service: 1
Norm Schafrath
The food was good but they make you talk to a computer to place an order. Will not return unless they remove that and talk to me like a human being. Rediculous.
Atmosphere: 1
Food: 4
Service: 1
Leah
Is it possible to leave less than one star? Employees were rude, and the quality and quantity of food was awful. Will never go there again.
Food: 1
Service: 1
Aaron Shrock
The food wasn't good at all!!! It was small and disgusting not like a normal taco bell.
Aaron Marcum
I ordered my daughter nachos and cheese at the drive through, $2.79 for 10 nachos and a 1/4 cup of cheese?! Ridiculous!!!!
Nathan Thellman (thegiftofthegods)
Would you pay $ for food to look like this? No. Would you also pay $ to have staff be rude to you and ignore clearly posted directions? no.
If you said no to either of these options then id suggest going elsewhere. not worth it in the slightest
Atmosphere: 1
Food: 1
Service: 1
Angela Wellman
Very disappointed in this taco bell!!! Taco supreme only had like a teaspoon of beef on it was mostly just sour cream and cheese! My 5 layer burrito was basically just the tortilla shell! This is twice this has happened so won't be returning to that location!!!
The drive thru is absolutely terrible. It's so slow it's honestly more of a safety hazard anymore
Atmosphere: 1
Service: 1
Daniel B
This location has always been good to me. The AI drive-thru can be a little annoying, but an employee will correct things. They always make my order correct and quick. Never too busy either.
Atmosphere: 5
Food: 5
Service: 5
Natalie Langevoort
I got one crunchy hard taco. Ate it in the movie theater parking lot. I drove my 10 min home and couldn’t make it in the door and threw up for at least 20 min.
Also AI sucks.
Atmosphere: 1
Food: 1
Service: 1
S G
The manager is absolutely foul. If you hate your job, why don't you get a new one? Being a miserable person doesn't give you the right to be rude and waste people's time and money.
It's ok I like taco bell
Atmosphere: 5
Food: 5
Service: 5
Awful experience. We went through the drive-through and were greeted by an AI system. Annoying, but fine—I could overlook that. We spent over $40 feeding our family, received our food, but weren’t given a receipt. We pulled over to check the order and realized an item was missing.
We tried to go inside to fix it, but the doors were locked, so we had no choice but to go back through the drive-through. There was no way to speak to a real person through the AI, so we literally had to place another order and spend more money just to talk to someone about the missing item.
When we finally reached the window, the employee (a kid with a ponytail) was extremely rude. We explained that we were missing an item from our original order and simply wanted what we already paid for. He told us, “not at this time.” What does that even mean? We had just spent more money solely to get help fixing their mistake.
Between the AI system, locked doors, missing food, and rude service, this was a terrible experience. Definitely disappointed.
Atmosphere: 1
Food: 2
Service: 1
Ai. Drive through
Atmosphere: 1
Food: 1
Service: 1
The food was good but they make you talk to a computer to place an order. Will not return unless they remove that and talk to me like a human being. Rediculous.
Atmosphere: 1
Food: 4
Service: 1
Is it possible to leave less than one star? Employees were rude, and the quality and quantity of food was awful. Will never go there again.
Food: 1
Service: 1
The food wasn't good at all!!! It was small and disgusting not like a normal taco bell.
I ordered my daughter nachos and cheese at the drive through, $2.79 for 10 nachos and a 1/4 cup of cheese?! Ridiculous!!!!
Would you pay $ for food to look like this? No. Would you also pay $ to have staff be rude to you and ignore clearly posted directions? no.
If you said no to either of these options then id suggest going elsewhere. not worth it in the slightest
Atmosphere: 1
Food: 1
Service: 1
Very disappointed in this taco bell!!! Taco supreme only had like a teaspoon of beef on it was mostly just sour cream and cheese! My 5 layer burrito was basically just the tortilla shell! This is twice this has happened so won't be returning to that location!!!
Atmosphere: 1
Food: 1
Service: 1
Just dont even bother
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
AI voice for the ordering screen.
The drive thru is absolutely terrible. It's so slow it's honestly more of a safety hazard anymore
Atmosphere: 1
Service: 1
This location has always been good to me. The AI drive-thru can be a little annoying, but an employee will correct things. They always make my order correct and quick. Never too busy either.
Atmosphere: 5
Food: 5
Service: 5
I got one crunchy hard taco. Ate it in the movie theater parking lot. I drove my 10 min home and couldn’t make it in the door and threw up for at least 20 min.
Also AI sucks.
Atmosphere: 1
Food: 1
Service: 1
The manager is absolutely foul. If you hate your job, why don't you get a new one? Being a miserable person doesn't give you the right to be rude and waste people's time and money.
Atmosphere: 1
Food: 1
Service: 1
Loading...