Staff messed up my order… put the wrong kind of milkshake in, wrong quantities of milkshakes, and spoke very rude when I said I couldn’t hear them at the drive thru thing. They then wouldn’t give me the right number of milkshakes without charging me and wouldn’t apologize. Trash customer service. Horrible experience. Will not recommend this Arby’s to anyone and will be boycotting it myself.
Atmosphere: 1
Food: 4
Service: 1
Jeff Fox
None of my order was right
Atmosphere: 1
Food: 1
Service: 1
Rebecca Matheney
Ordered a mobile order with their app. I placed my order and picked it up by 10:15pm (they close at midnight) I ordered a large milkshake and I was told after the order was placed and I was at the window that the machine was already cleaned for the night. I didn’t get a refund and was told to come back another time for another one. It’s weird I’m not going to come back and ask for a random milkshake that no one knows about. I lost $5+
Atmosphere: 1
Food: 1
Service: 1
Gingerly Girl
The service was a little slow but I got a fresh hot chicken sandwich and a small order of lukewarm warm twisty fries but that sammie was yummy!
Atmosphere: 5
Food: 5
Service: 5
Laura Bush
No stars for this place. I ordered a French dip sandwich reg fries and large coke. I received the sandwich with no dip aujus and a med diet coke. When I called to talk with the manager I received no help, not even sorry that happened.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Fries, Roast Beef
Lisa H Woods
Ordered milkshakes. They were okay. Not much to rave about.
Atmosphere: 5
Food: 4
Service: 5
Marricellous Brown
Half and hour to close and they weren't taking orders. What's the point of having posted hours of operation? Oh well, guess they didn't want my money.
Atmosphere: 1
Service: 1
Mark Adeline
Either google has a mistake on hours of operation or they just didn't want my money. Couldn't really rate the food because there wasn't any to rate. Service and atmosphere leave much to be desired.
Atmosphere: 1
Service: 1
Vickie Barnhill
I am sooooo glad you brought back the ham and cheese! Thank you, Arby's. I'm in hog heaven!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roast Beef
Dale Sprankel
Hadn't been there in many years, but was very happy with the experience. Excellent job on my ribeye. Went at lunch with my granddaughter. Beat the hell out of Texas what's it name
Was super busy in this store so I did my order on the app. Still got the food out in five mins was great
Atmosphere: 5
Food: 5
Service: 5
D H
I ordered a Hawaiian fish sandwich. Really good. One of my favorites. Nice Arby's that is quick, friendly and accurate. I didn't rate atmosphere as I didn't go in.
Food: 5
Service: 5
Recommended dishes: Sandwich
Alissa Paolella
Drive-thru order was prepared quickly. The meat wasn’t quite on the bun but it tasted fine. $5.99 for a basic sandwich is a bit much.
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: Roast Beef
Justin Donaldson
We ordered our food and was told they were waiting on fries and asked to pull up. We waited 15mins when I asked if they were almost ready and we were told there was a mistake and they were remaking our food. Which happens, but we then waited 30 more mins to just be told they lost our order due to a new employee. They made no attempt to help us and were unapologetic when we asked for a refund. We will not be back to this location.
B. Sampson
Ordered a French Dip and not only was the sandwich cold But so was the Aju Sauce. Won't ever go back
Staff messed up my order… put the wrong kind of milkshake in, wrong quantities of milkshakes, and spoke very rude when I said I couldn’t hear them at the drive thru thing. They then wouldn’t give me the right number of milkshakes without charging me and wouldn’t apologize. Trash customer service. Horrible experience. Will not recommend this Arby’s to anyone and will be boycotting it myself.
Atmosphere: 1
Food: 4
Service: 1
None of my order was right
Atmosphere: 1
Food: 1
Service: 1
Ordered a mobile order with their app. I placed my order and picked it up by 10:15pm (they close at midnight) I ordered a large milkshake and I was told after the order was placed and I was at the window that the machine was already cleaned for the night. I didn’t get a refund and was told to come back another time for another one. It’s weird I’m not going to come back and ask for a random milkshake that no one knows about. I lost $5+
Atmosphere: 1
Food: 1
Service: 1
The service was a little slow but I got a fresh hot chicken sandwich and a small order of lukewarm warm twisty fries but that sammie was yummy!
Atmosphere: 5
Food: 5
Service: 5
No stars for this place. I ordered a French dip sandwich reg fries and large coke. I received the sandwich with no dip aujus and a med diet coke.
When I called to talk with the manager I received no help, not even sorry that happened.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Fries, Roast Beef
Ordered milkshakes. They were okay. Not much to rave about.
Atmosphere: 5
Food: 4
Service: 5
Half and hour to close and they weren't taking orders. What's the point of having posted hours of operation? Oh well, guess they didn't want my money.
Atmosphere: 1
Service: 1
Either google has a mistake on hours of operation or they just didn't want my money. Couldn't really rate the food because there wasn't any to rate. Service and atmosphere leave much to be desired.
Atmosphere: 1
Service: 1
I am sooooo glad you brought back the ham and cheese! Thank you, Arby's. I'm in hog heaven!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roast Beef
Hadn't been there in many years, but was very happy with the experience. Excellent job on my ribeye. Went at lunch with my granddaughter. Beat the hell out of Texas what's it name
Atmosphere: 4
Food: 5
Service: 5
Restaurantji Recommends
Was super busy in this store so I did my order on the app. Still got the food out in five mins was great
Atmosphere: 5
Food: 5
Service: 5
I ordered a Hawaiian fish sandwich. Really good. One of my favorites. Nice Arby's that is quick, friendly and accurate. I didn't rate atmosphere as I didn't go in.
Food: 5
Service: 5
Recommended dishes: Sandwich
Drive-thru order was prepared quickly. The meat wasn’t quite on the bun but it tasted fine. $5.99 for a basic sandwich is a bit much.
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: Roast Beef
We ordered our food and was told they were waiting on fries and asked to pull up. We waited 15mins when I asked if they were almost ready and we were told there was a mistake and they were remaking our food. Which happens, but we then waited 30 more mins to just be told they lost our order due to a new employee. They made no attempt to help us and were unapologetic when we asked for a refund. We will not be back to this location.
Ordered a French Dip and not only was the sandwich cold But so was the Aju Sauce. Won't ever go back
Atmosphere: 2
Food: 1
Service: 3
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