Steak bowl is really good. Service is decently fast and the atmosphere has always been busy when I go there.
Atmosphere: 5
Food: 5
Service: 5
Chiluka Gorinka
WORST CHIPOTLE EVER…. They are good at half boiled rice with lot of hair and barely grilled chicken. On top of it the sour cream was expired. They won’t even bother when you complain on the hair and the food. No mainteinance and not hygienic, and chipotle should cancel their franchise. May god bless that no one has to eat this food. If you have a tongue, go anywhere but this restaurant. I wish I could give zero stars to make my point clear.
Hussain Hussain
Damn it’s the slowest location I ever been at , 10 employees inside and only one at the bar to make the food . Never come here again .
Atmosphere: 1
Food: 5
Service: 1
Gabriel Lado
Food is good but service is completely slow. The workers are not optimize to their work station. Only one person making burritos when there is a line of over 20 ppl. Another employee always looks lost and confused up front slowing down everything even more. They stop making burrito to load up on food when there is still plenty of food to keep building. Honestly not sure why I keep coming to this location.
Atmosphere: 3
Food: 4
Service: 1
Cooper Mullins
They had an employee constantly sniffles and wiping his nose while he was making my food. I voiced my concerns they said it was just allergies and what not. Still gross, anyhow it’s the next day and I’m sick as a dog and missing work. I can’t imagine how many other people are sick now either. Absolutely disgusting. Pretty sure it’s against health code.
Atmosphere: 1
Food: 3
Service: 1
Randy Cramer
The food is good, but for whatever reason, the employees can't be bothered to put the mobile orders on the pickup shelves. If I wanted to deal with the line I'd not place the mobile order. Pretty annoying.
Atmosphere: 4
Food: 5
Service: 2
Richard Van Hook
Slowest service of any Chipotle location I've been to. I was in line nearly 25 minutes with 5 people ahead of me. For the time and cost, you can sit down at a casual restaurant.
Atmosphere: 2
Food: 4
Service: 1
Junior Andrade
Extremely slow person serving the food. I asked for double meat and the guy just put barely 1 scoop of meat in the bowl but charged for a double portion meat anyways. Food is dry and staff is not friendly.
Not coming back to this location.
Atmosphere: 1
Food: 1
Service: 1
Mickey W
I usually love Chipotle but this store wasn't it. I was told they are out of vegetables. The steak was over cooked and dry. The man serving me clearly hate his job and was just trying to make the line move. The lemonade dispenser were empty and filthy! No napkins anywhere and filthy tables.
Atmosphere: 1
Food: 1
Service: 1
Richard
Love Chipotle. Box restaurant which looks like every other. Pause.... dirty tables. The employees seemed to have a meh attitude. Food was bare so they tried giving little as possible. Out of vegetables so not an option. Drink station out of 3 of 4 drinks they have as specialty. No Ice in fountain drink. No napkins were avaliable for customers to wipe dirty tables off. Not a good option
Chips are stale, sour cream is watery, rice is hard/uncooked and to top it off they were out of lettuce. Staff was nice though. But every single table was dirty we couldn't even sit down.
Atmosphere: 1
Food: 1
Service: 4
Martiesha Kelhoffer
Typically I avoid this location as the food isnt the greatest, however I went for lunch today and had to come leave a positive review, specifically for Cam. He helped me out today when my app wouldn't work. He has no idea how much I appreciate his kindness. I had my daughter with me as well and it was nice to be able to have that learning experience of how there are still really cool & kind people in this world. Thanks again Cam!
Atmosphere: 5
Food: 4
Service: 5
Rover T
This location is lol. 3.5 star or below avg. means something. If you really need chipotle, then they may be able to help you here
Atmosphere: 1
Food: 1
Service: 1
Danielle Sade
I recently visited the Xenia Chipotle, and I was extremely disappointed with my experience. My food was charred, and it seemed like the staff were aware of it since they flipped it over to hide it from me. To make matters worse, the vinaigrette was solid, which was unacceptable.
One employee was handling food without gloves, and when I went to get my phone to document the situation, she just threw it in the trash and told me I would have to call web support for any issues. It felt like I was dealing with a bunch of kids who had no intention of providing proper service.
Even the manager, who identified herself as such, was unable to resolve the issue. I had to wait over 30 minutes just for my mobile order because they weren’t using the mobile cart properly.
I’m seriously considering contacting the health department about the poor working conditions and the lack of hygiene. Overall, the service was terrible, and I wouldn’t recommend this location to anyone.
Atmosphere: 1
Food: 1
ahlayah P
I had one of the best Chipotle burritos from this establishment. ♥️
Steak bowl is really good. Service is decently fast and the atmosphere has always been busy when I go there.
Atmosphere: 5
Food: 5
Service: 5
WORST CHIPOTLE EVER…. They are good at half boiled rice with lot of hair and barely grilled chicken. On top of it the sour cream was expired. They won’t even bother when you complain on the hair and the food. No mainteinance and not hygienic, and chipotle should cancel their franchise. May god bless that no one has to eat this food. If you have a tongue, go anywhere but this restaurant. I wish I could give zero stars to make my point clear.
Damn it’s the slowest location I ever been at , 10 employees inside and only one at the bar to make the food . Never come here again .
Atmosphere: 1
Food: 5
Service: 1
Food is good but service is completely slow. The workers are not optimize to their work station. Only one person making burritos when there is a line of over 20 ppl. Another employee always looks lost and confused up front slowing down everything even more. They stop making burrito to load up on food when there is still plenty of food to keep building. Honestly not sure why I keep coming to this location.
Atmosphere: 3
Food: 4
Service: 1
They had an employee constantly sniffles and wiping his nose while he was making my food.
I voiced my concerns they said it was just allergies and what not. Still gross, anyhow it’s the next day and I’m sick as a dog and missing work.
I can’t imagine how many other people are sick now either.
Absolutely disgusting.
Pretty sure it’s against health code.
Atmosphere: 1
Food: 3
Service: 1
The food is good, but for whatever reason, the employees can't be bothered to put the mobile orders on the pickup shelves. If I wanted to deal with the line I'd not place the mobile order. Pretty annoying.
Atmosphere: 4
Food: 5
Service: 2
Slowest service of any Chipotle location I've been to. I was in line nearly 25 minutes with 5 people ahead of me. For the time and cost, you can sit down at a casual restaurant.
Atmosphere: 2
Food: 4
Service: 1
Extremely slow person serving the food. I asked for double meat and the guy just put barely 1 scoop of meat in the bowl but charged for a double portion meat anyways. Food is dry and staff is not friendly.
Not coming back to this location.
Atmosphere: 1
Food: 1
Service: 1
I usually love Chipotle but this store wasn't it. I was told they are out of vegetables. The steak was over cooked and dry. The man serving me clearly hate his job and was just trying to make the line move. The lemonade dispenser were empty and filthy! No napkins anywhere and filthy tables.
Atmosphere: 1
Food: 1
Service: 1
Love Chipotle. Box restaurant which looks like every other. Pause.... dirty tables. The employees seemed to have a meh attitude. Food was bare so they tried giving little as possible. Out of vegetables so not an option. Drink station out of 3 of 4 drinks they have as specialty. No Ice in fountain drink. No napkins were avaliable for customers to wipe dirty tables off. Not a good option
Atmosphere: 3
Food: 2
Service: 2
Restaurantji Recommends
Chips are stale, sour cream is watery, rice is hard/uncooked and to top it off they were out of lettuce. Staff was nice though. But every single table was dirty we couldn't even sit down.
Atmosphere: 1
Food: 1
Service: 4
Typically I avoid this location as the food isnt the greatest, however I went for lunch today and had to come leave a positive review, specifically for Cam. He helped me out today when my app wouldn't work. He has no idea how much I appreciate his kindness. I had my daughter with me as well and it was nice to be able to have that learning experience of how there are still really cool & kind people in this world. Thanks again Cam!
Atmosphere: 5
Food: 4
Service: 5
This location is lol. 3.5 star or below avg. means something. If you really need chipotle, then they may be able to help you here
Atmosphere: 1
Food: 1
Service: 1
I recently visited the Xenia Chipotle, and I was extremely disappointed with my experience. My food was charred, and it seemed like the staff were aware of it since they flipped it over to hide it from me. To make matters worse, the vinaigrette was solid, which was unacceptable.
One employee was handling food without gloves, and when I went to get my phone to document the situation, she just threw it in the trash and told me I would have to call web support for any issues. It felt like I was dealing with a bunch of kids who had no intention of providing proper service.
Even the manager, who identified herself as such, was unable to resolve the issue. I had to wait over 30 minutes just for my mobile order because they weren’t using the mobile cart properly.
I’m seriously considering contacting the health department about the poor working conditions and the lack of hygiene. Overall, the service was terrible, and I wouldn’t recommend this location to anyone.
Atmosphere: 1
Food: 1
I had one of the best Chipotle burritos from this establishment. ♥️
Atmosphere: 5
Food: 5
Service: 5
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