This review is specific to one experience at Boardman today. I’ve had multiple amazing experiences at the Niles location. I have a dairy allergy, I’ve ordered the chicken Parmesan before and they prepare it the same minus the cheese. I let the server know about my allergy and when she brought the food she told me they didn’t bread it and that it’s just grilled chicken. She should have came out and told me that I would have changed my order but instead she did not tell me and just brought me plain chicken with marinara. She also told me they were doing penne instead of angel hair because they were worried about dairy. This made zero sense to me as it’s pasta either way, just a difference in shape not ingredients. My friend ordered soup and when the waiter brought the soup she spilled some in her martini. No biggie, accidents happen and she remade the martini (which took 20 minutes). During this time my friend did not have a spoon and because the server didn’t come back with the drink for 20 minutes, the soup was cold by the time we were able to ask for the spoon. The cherry on top was when the server offered to pack our food for us, and she then grabbed our bread with her bare hands and put it in our to go box. I genuinely was lost for words.
Food: 1
Service: 1
Lizzie Trolio
Will never go back. Butter that came with bread was completely melted. Chicken francese had absolutely no flavor. Was suppose to receive a brownie sundae got brownie soup.
Atmosphere: 4
Food: 2
Service: 3
Leah S
After reading all the negative posts I really didn't expect a good experience. I don't know what these people were complaining about. There were 6 in our group and everyone ordered something different and everyone raved how good their dinner was. And the service was excellent. They even gave us bread which u don't get in a lot of places or u have yo pay for it. We all thought the prices were reasonable. I had to eggplant Parm, salad, and bread $15.99
Atmosphere: 5
Food: 5
Service: 5
Michael Bayless
Tiphonie was amazing. We had a large party and all of our wants were met. Very attentive and accommodating. Next time we come back we will ask for Tophonie
Atmosphere: 5
Food: 5
Service: 5
Laura Forero
Tiphanie was the best. My sister and I will come back for sure and ask for her.
Atmosphere: 5
Food: 5
Service: 5
Maleri Noble
Our server Tabrea was WONDERFUL! Great service, good food. Definitely recommend.
Atmosphere: 5
Food: 4
Service: 5
Linda Mazias
Tabrea did a fabulous job serving. She was cheerful and helpful. She was very attentive to our needs.
Atmosphere: 5
Food: 5
Service: 5
Sally Turek
Out server Tabrea was fantastic! With our big group, she did an amazing job!
My husband and I stopped in on a Friday night and sat on the patio (I always appreciate the option to sit outside!). I had the Mediterranean salad with salmon - sooo good! The portion of salmon was huge as well. Shout out to our waitress Jessica! She was super friendly and attentive (would love to have her again).
Atmosphere: 5
Food: 5
Service: 5
Joyce Johnson
Raigan was an excellent server! Abraham provided wonderful personalized service!
Atmosphere: 5
Food: 5
Service: 5
Mary Beaver
We ordered take out. The burgers were tasted burnt, the fries were very stale. Would not recommend.
Incredible restaurant!
Atmosphere: 5
Food: 5
Service: 5
Excellent
Atmosphere: 5
Food: 5
Service: 5
This review is specific to one experience at Boardman today. I’ve had multiple amazing experiences at the Niles location. I have a dairy allergy, I’ve ordered the chicken Parmesan before and they prepare it the same minus the cheese. I let the server know about my allergy and when she brought the food she told me they didn’t bread it and that it’s just grilled chicken. She should have came out and told me that I would have changed my order but instead she did not tell me and just brought me plain chicken with marinara. She also told me they were doing penne instead of angel hair because they were worried about dairy. This made zero sense to me as it’s pasta either way, just a difference in shape not ingredients. My friend ordered soup and when the waiter brought the soup she spilled some in her martini. No biggie, accidents happen and she remade the martini (which took 20 minutes). During this time my friend did not have a spoon and because the server didn’t come back with the drink for 20 minutes, the soup was cold by the time we were able to ask for the spoon. The cherry on top was when the server offered to pack our food for us, and she then grabbed our bread with her bare hands and put it in our to go box. I genuinely was lost for words.
Food: 1
Service: 1
Will never go back. Butter that came with bread was completely melted. Chicken francese had absolutely no flavor. Was suppose to receive a brownie sundae got brownie soup.
Atmosphere: 4
Food: 2
Service: 3
After reading all the negative posts I really didn't expect a good experience. I don't know what these people were complaining about. There were 6 in our group and everyone ordered something different and everyone raved how good their dinner was. And the service was excellent. They even gave us bread which u don't get in a lot of places or u have yo pay for it. We all thought the prices were reasonable. I had to eggplant Parm, salad, and bread $15.99
Atmosphere: 5
Food: 5
Service: 5
Tiphonie was amazing. We had a large party and all of our wants were met. Very attentive and accommodating. Next time we come back we will ask for Tophonie
Atmosphere: 5
Food: 5
Service: 5
Tiphanie was the best. My sister and I will come back for sure and ask for her.
Atmosphere: 5
Food: 5
Service: 5
Our server Tabrea was WONDERFUL! Great service, good food. Definitely recommend.
Atmosphere: 5
Food: 4
Service: 5
Tabrea did a fabulous job serving. She was cheerful and helpful. She was very attentive to our needs.
Atmosphere: 5
Food: 5
Service: 5
Out server Tabrea was fantastic! With our big group, she did an amazing job!
Atmosphere: 4
Food: 5
Service: 5
Restaurantji Recommends
Best waitress .......
Atmosphere: 5
Food: 5
Service: 5
Tabrea was terrific! Great job! Thanks!
Atmosphere: 5
Food: 5
Service: 5
My husband and I stopped in on a Friday night and sat on the patio (I always appreciate the option to sit outside!). I had the Mediterranean salad with salmon - sooo good! The portion of salmon was huge as well. Shout out to our waitress Jessica! She was super friendly and attentive (would love to have her again).
Atmosphere: 5
Food: 5
Service: 5
Raigan was an excellent server! Abraham provided wonderful personalized service!
Atmosphere: 5
Food: 5
Service: 5
We ordered take out. The burgers were tasted burnt, the fries were very stale.
Would not recommend.
Food: 2
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