Always kind, fast and courteous. I usually pay with card and use app to get points to use towards future free items. I try to always make sure to have some cash to tip and show appreciation for their service
Atmosphere: 5
Food: 5
Service: 5
Nikki Whitacre
I went there right after work, i got a medium strawberry dragon fruit refresher and they just gave me and medium cup of ice and a little bit of strawberry dragon fruit. Usually its not like that but I was hope to actually have a drink
Atmosphere: 1
Food: 2
Service: 1
Vandals Vintage
LOVE, LOVE, LOVE THIS PLACE!
Atmosphere: 5
Food: 5
Service: 5
Pat McCamy
I have to say that every time I get something delivered from there, my order is wrong. I won't order from there again! The other day I went inside to see a friend who happened to be there having a cold drink. I went up to the counter and got one. If you go there and order just one thing, you are ok. Other than that, the girls don't want to work - they just want to goof off. They don't clean anything, don't wipe down tables, and do not make sure your order is correct. I'm 70 and back just some years ago when we went to work - we worked!!!! I worked at one DD store back when I was 17, and we worked! This Dunkin Donuts is substandard and I hope the owner sees this! Hire people who want to work if possible!!!!!
Atmosphere: 3
Food: 5
Irene Kinloch
Asked them not to fill my coffee all the way up and what I want in it. They never close the lids all the way so my coffee keeps spilling each time I come here. The most incompetent people. They don’t care. Something needs done. Poor management. Poor attitude. Poor workers. Fix this
Atmosphere: 1
Food: 1
Service: 1
Diana Burns
Dunkin is always good and staffed properly. Never wait too long. They always get the order right.
Atmosphere: 5
Food: 5
Service: 5
Audri
Food is good but the hashbrowns are cold. I get to work all the way in Canfield getting ready to eat my sandwich and I open it. It has just egg and cheese. This is a reminder for all customers to check their sandwich before leaving especially when getting the $6 meal deal. They will not put the meat on in hopes of you not noticing.
Atmosphere: 1
Food: 5
Service: 1
Valerie Martin
Who does mess up or leave stuff out of my order most of the time? Dunkin. Who never does? Starbucks. My mistake for forgetting that and coming here. Hopefully I get refunded through the app so I can go back to where there's actually good service.
Atmosphere: 2
Food: 2
Service: 1
Shay Williams
Morning shift staff is friendly and willing to take your order evening staff is terrible rude this dunkin need to get a new evening crew asap it happens all the time people that don't even work there behind counters and all I will reach out to this dunkin cooperate office
MrsL
Your lids aren’t Dunkin lids and spill coffee all over when the cup is tipped. Quit being cheap.
I'm not sure why but I only have issues at this location, the workers aren't friendly, missing items 2 of the last 3 times I've gone, and when you pull out to meridian their drive is so uneven to the street so it scrapes against the frame of my car
Atmosphere: 1
Food: 3
Service: 1
Chris Thorndike
I come here once a week at least. It's on my way. Their mobile order app doesn't work for walk-in pickup. Always half ready and you have to wait three or four minutes inside to tell someone your order's not complete. Same for walk-in orders. They only focus on the drive-thru. You gotta go through the drive-thru to get your mobile order by the time you get there. But don't get too many items on the same order or they'll leave off the last items. You'll drive off thinking you're set to go and end up going back to sit in drive-thru again just to get your order filled. They try to train their customers to do things their way by ignoring them. Dunkin in front of Walmart on Mahoning is much more mobile friendly. I'd go there if it was on my way.
Atmosphere: 4
Food: 4
Service: 4
Kayla Doss
The staff here are always friendly and happy. Love to get my coffee here.
Atmosphere: 5
Food: 5
Service: 5
Jennifer Diana
My coffee was fine but the girl at window doesn’t even greet u and I’m not understanding why I’m being charged a beverage tax at this location cuz the other Dunkin’s do not charge that, will not be going there because I’m not paying that tax on a small coffee
Atmosphere: 2
Food: 4
Service: 2
Clarence Brown
This is the best Dunkin they get your order right , no long waits in the drive through thee best …….
Always kind, fast and courteous. I usually pay with card and use app to get points to use towards future free items. I try to always make sure to have some cash to tip and show appreciation for their service
Atmosphere: 5
Food: 5
Service: 5
I went there right after work, i got a medium strawberry dragon fruit refresher and they just gave me and medium cup of ice and a little bit of strawberry dragon fruit. Usually its not like that but I was hope to actually have a drink
Atmosphere: 1
Food: 2
Service: 1
LOVE, LOVE, LOVE THIS PLACE!
Atmosphere: 5
Food: 5
Service: 5
I have to say that every time I get something delivered from there, my order is wrong. I won't order from there again! The other day I went inside to see a friend who happened to be there having a cold drink. I went up to the counter and got one. If you go there and order just one thing, you are ok. Other than that, the girls don't want to work - they just want to goof off. They don't clean anything, don't wipe down tables, and do not make sure your order is correct. I'm 70 and back just some years ago when we went to work - we worked!!!! I worked at one DD store back when I was 17, and we worked! This Dunkin Donuts is substandard and I hope the owner sees this! Hire people who want to work if possible!!!!!
Atmosphere: 3
Food: 5
Asked them not to fill my coffee all the way up and what I want in it. They never close the lids all the way so my coffee keeps spilling each time I come here. The most incompetent people. They don’t care. Something needs done. Poor management. Poor attitude. Poor workers. Fix this
Atmosphere: 1
Food: 1
Service: 1
Dunkin is always good and staffed properly. Never wait too long. They always get the order right.
Atmosphere: 5
Food: 5
Service: 5
Food is good but the hashbrowns are cold. I get to work all the way in Canfield getting ready to eat my sandwich and I open it. It has just egg and cheese. This is a reminder for all customers to check their sandwich before leaving especially when getting the $6 meal deal. They will not put the meat on in hopes of you not noticing.
Atmosphere: 1
Food: 5
Service: 1
Who does mess up or leave stuff out of my order most of the time? Dunkin. Who never does? Starbucks. My mistake for forgetting that and coming here. Hopefully I get refunded through the app so I can go back to where there's actually good service.
Atmosphere: 2
Food: 2
Service: 1
Morning shift staff is friendly and willing to take your order evening staff is terrible rude this dunkin need to get a new evening crew asap it happens all the time people that don't even work there behind counters and all I will reach out to this dunkin cooperate office
Your lids aren’t Dunkin lids and spill coffee all over when the cup is tipped. Quit being cheap.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I'm not sure why but I only have issues at this location, the workers aren't friendly, missing items 2 of the last 3 times I've gone, and when you pull out to meridian their drive is so uneven to the street so it scrapes against the frame of my car
Atmosphere: 1
Food: 3
Service: 1
I come here once a week at least. It's on my way. Their mobile order app doesn't work for walk-in pickup. Always half ready and you have to wait three or four minutes inside to tell someone your order's not complete. Same for walk-in orders. They only focus on the drive-thru. You gotta go through the drive-thru to get your mobile order by the time you get there. But don't get too many items on the same order or they'll leave off the last items. You'll drive off thinking you're set to go and end up going back to sit in drive-thru again just to get your order filled. They try to train their customers to do things their way by ignoring them.
Dunkin in front of Walmart on Mahoning is much more mobile friendly. I'd go there if it was on my way.
Atmosphere: 4
Food: 4
Service: 4
The staff here are always friendly and happy. Love to get my coffee here.
Atmosphere: 5
Food: 5
Service: 5
My coffee was fine but the girl at window doesn’t even greet u and I’m not understanding why I’m being charged a beverage tax at this location cuz the other Dunkin’s do not charge that, will not be going there because I’m not paying that tax on a small coffee
Atmosphere: 2
Food: 4
Service: 2
This is the best Dunkin they get your order right , no long waits in the drive through thee best …….
Atmosphere: 5
Service: 5
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