Ordered door dash and received nothing what I ordered. Drove back to the store to exchange food and still took over 25 minutes to get ordered correct.
Atmosphere: 1
Food: 1
Service: 1
Greg Jr
Not to shabby.
Atmosphere: 4
Food: 4
Service: 4
Carthenia Jenkins
Old food
Atmosphere: 4
Food: 2
Service: 4
Kyle Tomor
The food was decent service was decent but who ever is running this place needs fired. The floors were dirty like they haven't mopped properly in months. Your feet stick to the floor but the floor is slick. There is food under every table and even stains on the walls. They have no one even attempting to clean and it's a slow flow of customers. There was residue of something strange caked to the side of the drink dispenser. I was not brave enough to look in the restrooms. We quit eating out food halfway through because we kept noticing the disgusting environment. Places like this is why I don't come near Youngstown. This place needs deep cleaned.
Atmosphere: 1
Food: 3
Service: 3
Morphine Trip
Doesn't understand what the difference is between sweet tea and unsweetened tea is. I bought a gallon of sweat tea just for it to be unsweetened. Chicken tasted like it was a day old.
Atmosphere: 1
Food: 1
Service: 1
Nikki “Nikki”
Great customer service food was okay
Atmosphere: 5
Food: 5
Service: 5
Alexa Steinbring
In what world is a chicken sandwich made with 2 pathetic burnt tenders, no sauce or pickles. Come on guys, do better.
Food: 1
Service: 1
Macey Alexandra
45 minutes to close and they don’t have chicken nuggets. Refused to even drop any. I’ve worked fast food. It isn’t hard. Especially 45 minutes until close.
Atmosphere: 1
Food: 1
Service: 1
Regina Weaver
The employees were rude.. restaurant floors n tables were sticky n very unclean
Short line. Loooooong wait. Rubbery chicken strips.
Atmosphere: 2
Food: 1
Service: 1
Danielle Steele
Lena, Brandon, and the general Manager Kevin are rude and have no customer service manners at all. Went through the drive through never was acknowledged at all. Then went inside to let them know what happened and the staff was ignorant and argumentative. Cussing at customers and calling them names. Then when Brandon finally took my order I asked two questions and he told me to "fing go somewhere else that I wasn't eating there he didn't care" he also called me a name all while the GM was just letting them act this way. Upon asking the general manager for the higher ups number he told me he was the highest manager for their store that he didn't have a boss above him.
Atmosphere: 1
Food: 1
Service: 1
Josh Cohn
Absolutely the worst KFC I have ever had the displeasure of going too. I waited at the drive through speaker for nearly 20 minutes, then pulled up to the window, where a woman working there saw me, and walked away. I then had to wait another 10 minutes, and had to call TWICE before someone picked up, and all they said “oh ok one second.” Then when I finally ordered, they tried to tell me that it would be ANOTHER TWENTY MINUTE WAIT. Nobody there actually cares about their jobs, and at this point I’m pretty sure they’re actively trying to get fired, and are even failing at that!
Service: 1
wooly wooly
I used the KFC app to purchase my food The app said my food was ready I go there to pick it up they tell me my order was canceled but the app says it's ready. The nice young lady showed me their screen stating it was canceled.And guess what they charged me for that canceled order had to call credit card company to dispute and get my money back. Their customer service is non-existent will never use their useless thievery app ever again. Be forewarned this just might happen to you.
Atmosphere: 3
Food: 3
Service: 5
Jennifer Drummond-Little
I ordered through DoorDash & was calling this establishment for 30 minutes to make a minor change to my order. The dasher did not attempt to rectify my issue nor did KFC. The crew member who answered the phone has poor customer service skills
Ordered door dash and received nothing what I ordered. Drove back to the store to exchange food and still took over 25 minutes to get ordered correct.
Atmosphere: 1
Food: 1
Service: 1
Not to shabby.
Atmosphere: 4
Food: 4
Service: 4
Old food
Atmosphere: 4
Food: 2
Service: 4
The food was decent service was decent but who ever is running this place needs fired. The floors were dirty like they haven't mopped properly in months. Your feet stick to the floor but the floor is slick. There is food under every table and even stains on the walls. They have no one even attempting to clean and it's a slow flow of customers. There was residue of something strange caked to the side of the drink dispenser. I was not brave enough to look in the restrooms. We quit eating out food halfway through because we kept noticing the disgusting environment. Places like this is why I don't come near Youngstown. This place needs deep cleaned.
Atmosphere: 1
Food: 3
Service: 3
Doesn't understand what the difference is between sweet tea and unsweetened tea is. I bought a gallon of sweat tea just for it to be unsweetened. Chicken tasted like it was a day old.
Atmosphere: 1
Food: 1
Service: 1
Great customer service food was okay
Atmosphere: 5
Food: 5
Service: 5
In what world is a chicken sandwich made with 2 pathetic burnt tenders, no sauce or pickles.
Come on guys, do better.
Food: 1
Service: 1
45 minutes to close and they don’t have chicken nuggets. Refused to even drop any. I’ve worked fast food. It isn’t hard. Especially 45 minutes until close.
Atmosphere: 1
Food: 1
Service: 1
The employees were rude.. restaurant floors n tables were sticky n very unclean
It's kfc.💁🏽
Atmosphere: 4
Food: 3
Service: 4
Restaurantji Recommends
Short line. Loooooong wait.
Rubbery chicken strips.
Atmosphere: 2
Food: 1
Service: 1
Lena, Brandon, and the general Manager Kevin are rude and have no customer service manners at all. Went through the drive through never was acknowledged at all. Then went inside to let them know what happened and the staff was ignorant and argumentative. Cussing at customers and calling them names. Then when Brandon finally took my order I asked two questions and he told me to "fing go somewhere else that I wasn't eating there he didn't care" he also called me a name all while the GM was just letting them act this way. Upon asking the general manager for the higher ups number he told me he was the highest manager for their store that he didn't have a boss above him.
Atmosphere: 1
Food: 1
Service: 1
Absolutely the worst KFC I have ever had the displeasure of going too. I waited at the drive through speaker for nearly 20 minutes, then pulled up to the window, where a woman working there saw me, and walked away. I then had to wait another 10 minutes, and had to call TWICE before someone picked up, and all they said “oh ok one second.” Then when I finally ordered, they tried to tell me that it would be ANOTHER TWENTY MINUTE WAIT. Nobody there actually cares about their jobs, and at this point I’m pretty sure they’re actively trying to get fired, and are even failing at that!
Service: 1
I used the KFC app to purchase my food The app said my food was ready I go there to pick it up they tell me my order was canceled but the app says it's ready. The nice young lady showed me their screen stating it was canceled.And guess what they charged me for that canceled order had to call credit card company to dispute and get my money back. Their customer service is non-existent will never use their useless thievery app ever again. Be forewarned this just might happen to you.
Atmosphere: 3
Food: 3
Service: 5
I ordered through DoorDash & was calling this establishment for 30 minutes to make a minor change to my order. The dasher did not attempt to rectify my issue nor did KFC. The crew member who answered the phone has poor customer service skills
Food: 3
Service: 1
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