I recently visited the Arby’s on Mississippi Ave in Ada, OK, and it was a complete letdown. For a total of $50, I expected fresh, quality food, but what I received was unacceptable. The Issues: • Cold & Stale: The food was served cold, and the fries were noticeably stale, as if they had been sitting out for hours. • Poor Value: The sandwiches had significantly more bread than meat. At these prices, you expect a decent portion, not a bun-heavy meal. • Incorrect Order: I ordered an Italian Roast Beef with dip. What I received was not an Italian Roast Beef; it was a cold sandwich with celery on it and absolutely no flavor. • Quality Control: It is clear that the food is being prepped hours in advance instead of being made to order. Recommendation to Management: You need to change your drive-thru procedures immediately. Prepping food three hours early results in a terrible customer experience. Food should be fresh and hot when it reaches the window. I will not be returning to this location. If you’re looking for a hot meal that’s worth the price, I suggest going elsewhere.
Teresa West
One of the best Arby's in the town of Ada Oklahoma. Food was great and staff was nice and professional.
Fresh and hot, as ordered. Clean restrooms and lobby.
Atmosphere: 5
Food: 5
Service: 5
Juanita Orr
Poor management. Took 20 minutes to get steak bites that were still cold. The customer behind me said his steak bites were cold also but was also missing a sandwich from his order.
Atmosphere: 1
Food: 1
Service: 1
D\u0026D
We love this Arby's! The staff very friendly and professional! Super about making your order exactly what you want, or replacing if you are not satisfied, or something isn't missing. This is one of the best Arby's we have ever been too! And food delicious! Shayla, the young lady manager, and the others are fantastic! ❤️🌹
Atmosphere: 5
Food: 5
Service: 5
Annette Baxter
Good food and service.
Atmosphere: 4
Food: 4
Service: 4
Cecelia Johnson
I liked the Italian sandwich. But, the drinks there always taste moldy.
Atmosphere: 3
Food: 1
Service: 4
Kristina Harris
The food was good but, it tasted like it had been on the warmer for a minute. It didn't taste fresh.
Great food! Love there French dip sub , my favorite sandwich ever.
Atmosphere: 5
Food: 5
Service: 5
Gage Clement
Pretty bad all around. People in drive thru need their ears checked and there is always a hold up no matter the time of day it never fails. I’d avoid here if you can. Mediocre food. Ask for curly fries and get half crinkle. Cmon folks food service ain’t that hard.
Atmosphere: 2
Food: 3
Service: 1
Joshua Twist
It's an Arby's. This one is about what you would expect. I still can't forgive them for taking the salad off of the available sides, though. The half pound and a side salad was ta great Keto meal.
Atmosphere: 4
Food: 5
Service: 4
Lynn Hill
Ordered the 4 for $10 special and asked them to add cheese to the sandwiches. Took payment & had me pull to the side. He brought out 4 plain & dry sandwiches with 4 plates cups of cheese. SMDH
I recently visited the Arby’s on Mississippi Ave in Ada, OK, and it was a complete letdown. For a total of $50, I expected fresh, quality food, but what I received was unacceptable.
The Issues:
• Cold & Stale: The food was served cold, and the fries were noticeably stale, as if they had been sitting out for hours.
• Poor Value: The sandwiches had significantly more bread than meat. At these prices, you expect a decent portion, not a bun-heavy meal.
• Incorrect Order: I ordered an Italian Roast Beef with dip. What I received was not an Italian Roast Beef; it was a cold sandwich with celery on it and absolutely no flavor.
• Quality Control: It is clear that the food is being prepped hours in advance instead of being made to order.
Recommendation to Management:
You need to change your drive-thru procedures immediately. Prepping food three hours early results in a terrible customer experience. Food should be fresh and hot when it reaches the window.
I will not be returning to this location. If you’re looking for a hot meal that’s worth the price, I suggest going elsewhere.
One of the best Arby's in the town of Ada Oklahoma. Food was great and staff was nice and professional.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roast Beef, Curly Fries, Roast Beef Sandwich, Potato Cakes
The gyros are where its at!!
Atmosphere: 5
Food: 5
Service: 5
Fresh and hot, as ordered. Clean restrooms and lobby.
Atmosphere: 5
Food: 5
Service: 5
Poor management. Took 20 minutes to get steak bites that were still cold. The customer behind me said his steak bites were cold also but was also missing a sandwich from his order.
Atmosphere: 1
Food: 1
Service: 1
We love this Arby's! The staff very friendly and professional! Super about making your order exactly what you want, or replacing if you are not satisfied, or something isn't missing.
This is one of the best Arby's we have ever been too! And food delicious!
Shayla, the young lady manager, and the others are fantastic! ❤️🌹
Atmosphere: 5
Food: 5
Service: 5
Good food and service.
Atmosphere: 4
Food: 4
Service: 4
I liked the Italian sandwich. But, the drinks there always taste moldy.
Atmosphere: 3
Food: 1
Service: 4
The food was good but, it tasted like it had been on the warmer for a minute. It didn't taste fresh.
Atmosphere: 5
Food: 4
Service: 5
Don't forget your BLT
Atmosphere: 1
Food: 3
Service: 2
Restaurantji Recommends
Super busy but food was great!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roast Beef
Great food! Love there French dip sub , my favorite sandwich ever.
Atmosphere: 5
Food: 5
Service: 5
Pretty bad all around. People in drive thru need their ears checked and there is always a hold up no matter the time of day it never fails. I’d avoid here if you can. Mediocre food. Ask for curly fries and get half crinkle. Cmon folks food service ain’t that hard.
Atmosphere: 2
Food: 3
Service: 1
It's an Arby's. This one is about what you would expect. I still can't forgive them for taking the salad off of the available sides, though. The half pound and a side salad was ta great Keto meal.
Atmosphere: 4
Food: 5
Service: 4
Ordered the 4 for $10 special and asked them to add cheese to the sandwiches. Took payment & had me pull to the side. He brought out 4 plain & dry sandwiches with 4 plates cups of cheese. SMDH
Atmosphere: 1
Food: 1
Service: 1
Loading...