Pizza was hot & fresh made exactly how we asked . Friendly staff , welcome greeting at the door …. Clean store !!! Thank you SAM and coworker Brooklyn
2/16/25
FX and Shannon
Rob
Very good service, thank you. The lady there opened the door for me when I got there and even brought my pizza outside. More place should be this customer service minded.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pan Pizza
Carabella Mays
11/15 ordered 2 pizzas and 2 order of chicken wings. Added 5$ tip. Ordered this @ 718 pm. By 845 my order had went out with driver April who gave my order to another customer, but marked it delivered on the tracker to my address. After 25 min of arguing w/2 other drivers who actually posed as a manager I finally got the manager who after a brief meltdown gave me a credit. Today I used the credit (11/16) and I received what I believe was a sub par order because they told me there was no credit issued. The manager (from the night before)finally took the order and I picked it up. I received (literally) a half bowl of mac & cheese(6.99) 2 dry burned sandwiches and a cookie brownie. I had to order my emergency pizza on line (the manager said he couldn't take the order over the phone) They were rude, uninterested and customer service was like asking for food from someone who didn't want to feed you. I WILL NEVER ORDER FROM DOMINOES IN ALTUS AGAIN. They need a whole new management team. I own Yellabonez Soulfood Kitchen and I would never treat any customer the way I was treated. Shame on you people! I completely believe the 1 star is being generous. I wish I could upload these Pics so the public could see what they begrudgingly made me... If you want Grocery Store level pizza go to Walmart Deli, at least there they will treat you cordially and the food will be edible... I see others have posted pics but there seems to be no way to add my pics. I hope that the owner reads this and chooses to look at what a majority of people are saying because who ever owns this dominoes needs to rethink his whole management team and kitchen crew!
We ordered the new New York style pizza. It was awful! We ordered it to have hamburger on it. It was prepared with sausage
Atmosphere: 1
Service: 1
Steve Lehew
I ordered 23 pizzas and needed them before 11:00 a.m. the store called me at 10:30 telling me the pizzas were ready. They were hot, on time and the order was perfect! Thank you for coming in early so we could have the pizzas for the community meal!
UnderDog
Ordered the new NY Pizza thru the app. Was ready in 12 min. When I walked in the door to pick up, both gentlemen working in the front greeted me. One even physically turned around to say it while he was working on a pizza. I appreciated that. Too many fast food places these days are not greeting you in some way or saying thanks when they hand you back your credit card. For those places I can easily take my business somewhere else. The NY pizza was very good. I'll be back!
Atmosphere: 5
Food: 5
Service: 5
BUD SCORE
great service, great pizza for the price
Food: 5
Service: 5
Armani
I ordered 4 drinks and pizza. Paid 47$ just for no drinks
Tiara
I ordered 4 drinks and pizza. Paid 47$ just for no drinks
Ordered online for pick up. Got home and they gave me the wrong pizza. They offered to remake it or give me credit. I told them I’ve already made a trip to the that if they would deliver it I’d take the remake. They wanted to charge me a delivery fee. It’s their screw up I shouldn’t be paying any extra to correct their screw up. So I had to take store credit for only part of my order when I don’t want any of it since I didn’t get what I wanted. I was on hold 15-20 minutes just to speak to the manager to get this worthless info. I will use the credit and never go back. We have a Little Caesar’s that’s just as good as dominoes and I have never had a problem with them.
Atmosphere: 1
Food: 1
Service: 1
Kyle Deeb
This is my second order this week. Lately they have done extremely well! Everything is absolutely delicious and even appearance wise it looks incredible. Great job lately guys. Keep it up :) amazing pizza and garlic
Atmosphere: 5
Food: 5
Service: 5
Chito Centeno
Orders a chicken bacon ranch sandwich. Come in after being told it was done and ready. I arrived just to be told that they don’t have sandwich bread.
Atmosphere: 3
Food: 3
Service: 5
Boots Edwards
We order once a week and the pizza is ALWAYS hot and fresh. Always here within less than 30 minutes. Our go to pizza place in the area!
Pizza was hot & fresh made exactly how we asked . Friendly staff , welcome greeting at the door …. Clean store !!! Thank you SAM and coworker Brooklyn 2/16/25 FX and Shannon
Very good service, thank you. The lady there opened the door for me when I got there and even brought my pizza outside. More place should be this customer service minded.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pan Pizza
11/15 ordered 2 pizzas and 2 order of chicken wings. Added 5$ tip. Ordered this @ 718 pm. By 845 my order had went out with driver April who gave my order to another customer, but marked it delivered on the tracker to my address. After 25 min of arguing w/2 other drivers who actually posed as a manager I finally got the manager who after a brief meltdown gave me a credit. Today I used the credit (11/16) and I received what I believe was a sub par order because they told me there was no credit issued. The manager (from the night before)finally took the order and I picked it up. I received (literally) a half bowl of mac & cheese(6.99) 2 dry burned sandwiches and a cookie brownie.
I had to order my emergency pizza on line (the manager said he couldn't take the order over the phone) They were rude, uninterested and customer service was like asking for food from someone who didn't want to feed you. I WILL NEVER ORDER FROM DOMINOES IN ALTUS AGAIN.
They need a whole new management team. I own Yellabonez Soulfood Kitchen and I would never treat any customer the way I was treated. Shame on you people!
I completely believe the 1 star is being generous. I wish I could upload these Pics so the public could see what they begrudgingly made me...
If you want Grocery Store level pizza go to Walmart Deli, at least there they will treat you cordially and the food will be edible...
I see others have posted pics but there seems to be no way to add my pics. I hope that the owner reads this and chooses to look at what a majority of people are saying because who ever owns this dominoes needs to rethink his whole management team and kitchen crew!
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Chicken Parmesan Sandwich, Pepperoni Pizza, Chicken Wings, Boneless Buffalo Wings
Always fast, always good, always right, they’re always nice!!
Atmosphere: 5
Food: 5
Service: 5
We ordered the new New York style pizza. It was awful! We ordered it to have hamburger on it. It was prepared with sausage
Atmosphere: 1
Service: 1
I ordered 23 pizzas and needed them before 11:00 a.m. the store called me at 10:30 telling me the pizzas were ready. They were hot, on time and the order was perfect! Thank you for coming in early so we could have the pizzas for the community meal!
Ordered the new NY Pizza thru the app. Was ready in 12 min. When I walked in the door to pick up, both gentlemen working in the front greeted me. One even physically turned around to say it while he was working on a pizza. I appreciated that. Too many fast food places these days are not greeting you in some way or saying thanks when they hand you back your credit card. For those places I can easily take my business somewhere else. The NY pizza was very good. I'll be back!
Atmosphere: 5
Food: 5
Service: 5
great service, great pizza for the price
Food: 5
Service: 5
I ordered 4 drinks and pizza. Paid 47$ just for no drinks
I ordered 4 drinks and pizza. Paid 47$ just for no drinks
Restaurantji Recommends
Great pizza made by great people!!
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Lava Cake, Pepperoni Pizza
Ordered online for pick up. Got home and they gave me the wrong pizza. They offered to remake it or give me credit. I told them I’ve already made a trip to the that if they would deliver it I’d take the remake. They wanted to charge me a delivery fee. It’s their screw up I shouldn’t be paying any extra to correct their screw up. So I had to take store credit for only part of my order when I don’t want any of it since I didn’t get what I wanted. I was on hold 15-20 minutes just to speak to the manager to get this worthless info. I will use the credit and never go back. We have a Little Caesar’s that’s just as good as dominoes and I have never had a problem with them.
Atmosphere: 1
Food: 1
Service: 1
This is my second order this week. Lately they have done extremely well! Everything is absolutely delicious and even appearance wise it looks incredible. Great job lately guys. Keep it up :) amazing pizza and garlic
Atmosphere: 5
Food: 5
Service: 5
Orders a chicken bacon ranch sandwich. Come in after being told it was done and ready. I arrived just to be told that they don’t have sandwich bread.
Atmosphere: 3
Food: 3
Service: 5
We order once a week and the pizza is ALWAYS hot and fresh. Always here within less than 30 minutes. Our go to pizza place in the area!
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