Just shorted the cinnamon twists and food was just lukewarm.
Atmosphere: 4
Food: 4
Service: 4
donna tocknell
I would like a complete chicken protein bowl. They always leave off an ingredient.
Atmosphere: 4
Food: 3
Service: 3
Recommended dishes: Power Menu Burrito
Kayla Pierce
Very slow and mess up your order so check before driving off!
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Mexican Pizza
Christopher Dart
I had a drive thru order shorted for the umpteenth time and I went in person to get a refund for the missing item. Tried to call store twice, no answer, prior to going to store. Upon entering I asked to see Manager (blond) and she was at drive thru window and said she was too busy. So, I lost it and told her she is never too busy to take care of customers. Another Member came to counter to refund my missing item. I gently reached out touched her forearm and apologized to her that I was not angry with her, but it is ridiculous that the drive through can rarely get their orders right. This member identified herself as a Manager (brunette) too, ending comping the entire order. I told her that is not what I wanted, she said it was for my trouble and that manager (blond) never should have said she was too busy to take my complaint and do my refund. I ended having the cops called and received a citation to never come back on Taco Bell property. The cops were laughing in the end because it was ridiculous. This was not my post (but is was my Mom's) she received a trespassing citation, no longer allowed on Taco Bell property. My 65 yo Mom is just tired of people not doing their job and paying for items not received. She was irate and let them know and Manager didn't like that my Mom called her out for doing a poor job of not making sure all items were in the bag, she passed through the window and then wanted to pass off her responsibilities of taking the complaint and refunding for the missing item to another employee. The employee did comp the entire meal and even apologized to my Mom for the Manager saying she didn't have time.
Food: 1
Service: 1
Michelle
Employee stood at the counter complaining to another employee about being shorthanded. I had to go back into the restaurant twice to get my order completed correctly. I ordered 2 burritos with extra cheese and beans and the didn't get it right either. So glad the Taco Bell i frequent doesn't operate like this one!!!
Atmosphere: 1
Food: 2
Service: 1
Courtney Crittenden
I hate that there is no interaction with ppl no more and the lobbies is always cold
Kid-friendliness: Kids love the nacho fries
Wheelchair accessibility: It is accessible
Atmosphere: 4
Food: 4
Service: 2
Emily Dobbins
I ordered a dorito locos taco Supreme and there was one tomato and barely any cheese or sour cream on it. I ordered it through door dash so it cost almost 5 bucks for the one taco. Ridiculous!
Food: 2
Michael Green
Took 20 minutes to get food after ordering. Half of food was made incorrectly. Took 20 more minutes to get order. Manager is rude and staff ignores customers in dining room while tending drive through.
Atmosphere: 1
Food: 3
Service: 1
RoxAnne Perez
Ordered via Door Dash.
I don't eat Taco Bell often but I've been to enough of them to bknow what to expect. This was by far the strangest experience. Not sure how else to explain it. It's like they were low on ingredients and needed to use as little filling as possible for everything. Even the little nacho cheese sauce cup was only 1/3 full. Everything was less than warm. From order to my house was less than 20min so it's not like it sat a long time... Just that it wasn't prepared properly. Wasn't horrible but definitely not interested in ordering from this particular location again.
Food: 2
Service: 2
X_X Parkour
Really disrespectful lady insisted I was lying about missing items made me irritated that she would rather lie then give me the food I paid for
All speed no detail, everything gets made so fast and not very well put together. But that's par for fast food these days. Ordering is all computer and need to ask for your cup because they won't offer it.
Atmosphere: 3
Food: 2
Service: 2
archdragon90
I've always loved Taco Bell, but after they changed up their interior to where you use the computer, there is no customer service. I would stand there at the counter for like 5 minutes and no one would assist. And most of the time they get my order wrong, like soft taco instead crunch and no sour cream.
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Mexican Pizza
Natalia lopez
No one was inside of Taco Bell the people who were supposed to be working walked away from the store to go to a gas station near by and the person who stayed back was in his car smoking and had an attitude when I pulled up to the microphone
Just shorted the cinnamon twists and food was just lukewarm.
Atmosphere: 4
Food: 4
Service: 4
I would like a complete chicken protein bowl. They always leave off an ingredient.
Atmosphere: 4
Food: 3
Service: 3
Recommended dishes: Power Menu Burrito
Very slow and mess up your order so check before driving off!
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Mexican Pizza
I had a drive thru order shorted for the umpteenth time and I went in person to get a refund for the missing item. Tried to call store twice, no answer, prior to going to store. Upon entering I asked to see Manager (blond) and she was at drive thru window and said she was too busy. So, I lost it and told her she is never too busy to take care of customers. Another Member came to counter to refund my missing item. I gently reached out touched her forearm and apologized to her that I was not angry with her, but it is ridiculous that the drive through can rarely get their orders right. This member identified herself as a Manager (brunette) too, ending comping the entire order. I told her that is not what I wanted, she said it was for my trouble and that manager (blond) never should have said she was too busy to take my complaint and do my refund. I ended having the cops called and received a citation to never come back on Taco Bell property. The cops were laughing in the end because it was ridiculous. This was not my post (but is was my Mom's) she received a trespassing citation, no longer allowed on Taco Bell property. My 65 yo Mom is just tired of people not doing their job and paying for items not received. She was irate and let them know and Manager didn't like that my Mom called her out for doing a poor job of not making sure all items were in the bag, she passed through the window and then wanted to pass off her responsibilities of taking the complaint and refunding for the missing item to another employee. The employee did comp the entire meal and even apologized to my Mom for the Manager saying she didn't have time.
Food: 1
Service: 1
Employee stood at the counter complaining to another employee about being shorthanded. I had to go back into the restaurant twice to get my order completed correctly. I ordered 2 burritos with extra cheese and beans and the didn't get it right either. So glad the Taco Bell i frequent doesn't operate like this one!!!
Atmosphere: 1
Food: 2
Service: 1
I hate that there is no interaction with ppl no more and the lobbies is always cold
Kid-friendliness: Kids love the nacho fries
Wheelchair accessibility: It is accessible
Atmosphere: 4
Food: 4
Service: 2
I ordered a dorito locos taco Supreme and there was one tomato and barely any cheese or sour cream on it. I ordered it through door dash so it cost almost 5 bucks for the one taco. Ridiculous!
Food: 2
Took 20 minutes to get food after ordering. Half of food was made incorrectly. Took 20 more minutes to get order. Manager is rude and staff ignores customers in dining room while tending drive through.
Atmosphere: 1
Food: 3
Service: 1
Ordered via Door Dash.
I don't eat Taco Bell often but I've been to enough of them to bknow what to expect. This was by far the strangest experience. Not sure how else to explain it.
It's like they were low on ingredients and needed to use as little filling as possible for everything. Even the little nacho cheese sauce cup was only 1/3 full.
Everything was less than warm. From order to my house was less than 20min so it's not like it sat a long time... Just that it wasn't prepared properly.
Wasn't horrible but definitely not interested in ordering from this particular location again.
Food: 2
Service: 2
Really disrespectful lady insisted I was lying about missing items made me irritated that she would rather lie then give me the food I paid for
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
You have to order through a kiosk
Atmosphere: 1
Service: 1
All speed no detail, everything gets made so fast and not very well put together. But that's par for fast food these days. Ordering is all computer and need to ask for your cup because they won't offer it.
Atmosphere: 3
Food: 2
Service: 2
I've always loved Taco Bell, but after they changed up their interior to where you use the computer, there is no customer service. I would stand there at the counter for like 5 minutes and no one would assist. And most of the time they get my order wrong, like soft taco instead crunch and no sour cream.
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Mexican Pizza
No one was inside of Taco Bell the people who were supposed to be working walked away from the store to go to a gas station near by and the person who stayed back was in his car smoking and had an attitude when I pulled up to the microphone
Atmosphere: 1
Food: 2
Service: 1
Workers always have an attitude and rude!!!
Atmosphere: 2
Food: 4
Service: 1
Loading...