All 3 employees were super nice. I was the first customer of the day. Friday nov. 22 2024
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Coleslaw, Pulled Pork Sandwiche and Brisket Sandwich, Rib Dinner, Half Rack of Ribs with Mac N Cheese, Baked Beans
Diamond Armstrong
I don't eat here set for when they have there amazing chili and it's on for a couple of months but for some reason every year I ask if they have it or when there gonna have it in person or on the phone they are so rude about and I have no idea why.
Service: 1
Tony Velasquez
Love Billy Sims. Good food every time!
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Heisman Sandwich Bologna Hot Link and Brisket
Emily Bruner
Terrible. Traveling home out of state and wanted to stop somewhere we could take a break and sit inside. The sign and Google maps stated they were open until 8. We got there at 6:45 and were told that the dining room was closing in 15 minutes. Bummer, but we can eat fast and finish on the road if needed. After we ordered and got our food (only 5 minutes later) we were told that they were closed and couldn’t eat there. No apologies, no understanding that now we have to load our kids back up and find somewhere else to sit and eat, just “naw man, we’re closed”. If they had told us that when we first walked in we would have gone somewhere else. It felt really dishonest to tell us “we’re closing in 15 minutes” but after we ordered and paid were told they were already closed and we could sit at all. I was hoping the food might be a little redemptive, but the food was also terrible. The brisket and chicken were both dry and lacking flavor, the pulled pork was okay but really fatty, the toast was soggy, and the green beans were straight from a can. Mac and cheese was decent. The older gentleman working was kind.
Update: my review originally had an owner response asking me to reach out so they could make it right. I reached out through the email they provided and after several exchanges was told “We have sent this to the owner and he has had his team go back through their training. The manager of the store was supposed to call you about this.” The manager never did call or email me. Bummed that it felt like their way of “making it right” was just brushing it off with telling me they were going to go through their training again. Oh well, disappointing experience and I’m sticking with my original review. Just don’t waste your time or money. $72 down the drain for us.
Atmosphere: 1
Food: 1
Service: 1
Ken G
The Heisman is a great sandwich.
Atmosphere: 4
Food: 5
Service: 5
Lynetta Leeks
Good customer service, food is very good , tender , and seasoned well . I give it a 10/10 …Love it all so very good with food prep ?very neat
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Rib Dinner
Maria Granados
Their brisket sandwich was delicious! The staff is very friendly.
Atmosphere: 5
Food: 5
Service: 5
Chris Bundrant
Every time I have stopped there they are out of baked potatoes are their sign says open till 8: 00p.m. and the door is locked. Isn't that false advertisement?????
Atmosphere: 1
Food: 2
Service: 1
debra gann
Great food and great service. You won't be disappointed!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pulled Pork Sandwiche and Brisket Sandwich
Modesty Freeman
Food was juicy as hell & portions were pretty decent. Wasn't badly priced either. Will definitely be back!
Food was great and staff was super friendly. Lot of food for a reasonable price.
Atmosphere: 4
Food: 5
Service: 5
Muridi Bakari
Worst place i have ever been in customer service hi friend never spend your money this place they don't worthy
Atmosphere: 1
Food: 1
Service: 1
Christine Roberts
Delicious BBQ and brisket. Traveling, and it was a welcome change. People were great and food was outstanding.
Atmosphere: 5
Food: 5
Service: 5
Helena Harris
One place you have to come check out! ?
Jose Barreiro Jr.
8/10 in my honest opinion because it was a bit dry and almost cold. But I’ve never been one to complain about food so I ate it anyway. The flavor was 10/10 and the service was fenomenal ??
All 3 employees were super nice. I was the first customer of the day. Friday nov. 22 2024
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Coleslaw, Pulled Pork Sandwiche and Brisket Sandwich, Rib Dinner, Half Rack of Ribs with Mac N Cheese, Baked Beans
I don't eat here set for when they have there amazing chili and it's on for a couple of months but for some reason every year I ask if they have it or when there gonna have it in person or on the phone they are so rude about and I have no idea why.
Service: 1
Love Billy Sims. Good food every time!
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Heisman Sandwich Bologna Hot Link and Brisket
Terrible.
Traveling home out of state and wanted to stop somewhere we could take a break and sit inside. The sign and Google maps stated they were open until 8. We got there at 6:45 and were told that the dining room was closing in 15 minutes. Bummer, but we can eat fast and finish on the road if needed. After we ordered and got our food (only 5 minutes later) we were told that they were closed and couldn’t eat there. No apologies, no understanding that now we have to load our kids back up and find somewhere else to sit and eat, just “naw man, we’re closed”. If they had told us that when we first walked in we would have gone somewhere else. It felt really dishonest to tell us “we’re closing in 15 minutes” but after we ordered and paid were told they were already closed and we could sit at all.
I was hoping the food might be a little redemptive, but the food was also terrible. The brisket and chicken were both dry and lacking flavor, the pulled pork was okay but really fatty, the toast was soggy, and the green beans were straight from a can. Mac and cheese was decent.
The older gentleman working was kind.
Update: my review originally had an owner response asking me to reach out so they could make it right. I reached out through the email they provided and after several exchanges was told “We have sent this to the owner and he has had his team go back through their training.
The manager of the store was supposed to call you about this.” The manager never did call or email me. Bummed that it felt like their way of “making it right” was just brushing it off with telling me they were going to go through their training again. Oh well, disappointing experience and I’m sticking with my original review. Just don’t waste your time or money. $72 down the drain for us.
Atmosphere: 1
Food: 1
Service: 1
The Heisman is a great sandwich.
Atmosphere: 4
Food: 5
Service: 5
Good customer service, food is very good , tender , and seasoned well . I give it a 10/10 …Love it all so very good with food prep ?very neat
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Rib Dinner
Their brisket sandwich was delicious! The staff is very friendly.
Atmosphere: 5
Food: 5
Service: 5
Every time I have stopped there they are out of baked potatoes are their sign says open till 8: 00p.m. and the door is locked. Isn't that false advertisement?????
Atmosphere: 1
Food: 2
Service: 1
Great food and great service. You won't be disappointed!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pulled Pork Sandwiche and Brisket Sandwich
Food was juicy as hell & portions were pretty decent. Wasn't badly priced either. Will definitely be back!
Food: 5
Restaurantji Recommends
Food was great and staff was super friendly. Lot of food for a reasonable price.
Atmosphere: 4
Food: 5
Service: 5
Worst place i have ever been in customer service hi friend never spend your money this place they don't worthy
Atmosphere: 1
Food: 1
Service: 1
Delicious BBQ and brisket. Traveling, and it was a welcome change. People were great and food was outstanding.
Atmosphere: 5
Food: 5
Service: 5
One place you have to come check out! ?
8/10 in my honest opinion because it was a bit dry and almost cold. But I’ve never been one to complain about food so I ate it anyway. The flavor was 10/10 and the service was fenomenal ??
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Coleslaw, Rib Dinner
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