Really upset with the service here. Employees and managers need to be trained more. Trying to redeem the 85 cent blizzard. Employee couldn’t figure it out. I very politely asked if I could talk to a manager she said “she’s just gonna tell you the same thing” then when I asked again she rolled her eyes and said something like “I don’t even know if she has her headset on” then walked away. I was still being polite at this point. Manager didn’t know either how to redeem the 85 cent blizzard then accused me of already using the coupon after I told her I hadn’t. She told me she couldn’t do anything about it. We left. I had family behind us that was gonna stop at DQ with us. They lost out on a total of 9 people’s food. I asked for their names the manager gave me her name “Jasmine” but refused to give me the employees name.
A quick google search after told me that I have to spend $1 then after the coupon will show up on my phone. Really the manager and employee should’ve known that
Service: 1
Zachary Reshovsky
RUDE customer service! I will be complaining - they hung up on me and didn't call back. I had to call a second time, after which I was angry and frustrated. When I asked about the price of burgers and fries, they didn't immediately provide me with answer.
Please consider packing a lunch along. The service here was way worse than in DC where I most recently lived.
Atmosphere: 1
Food: 1
Service: 1
The Car Guide
$6 dollars for a small blizzard. Not a good value. First time I’ve had DQ in years it’s sad to think I could’ve bought an Andy’s custard for the same price
Atmosphere: 3
Food: 3
Service: 3
Lois Dawson
Only Blizzard I have ever seen that was like milk with chunks in it. They definitely didn’t turn it upside down like they are supposed to do. They would have been wearing it.
Atmosphere: 1
Food: 1
Service: 1
Debra Lounsbury
We went thru the drive thru but wanted DQ to know that the Dip strawberry cheesecake blizzard is the best blizzard I have ever tasted. It is a perfect mix of ingredients and I drive from out of town just to get them! Keep this flavor!
Food: 5
Edward Jinkens
We were pleasantly surprised by the hamburger we ordered. Shake was excellent.
Atmosphere: 3
Food: 4
Service: 4
Robert Kleven
Listen I know this is fast food, but these burgers are good!
Billy Parker
Ate the #9 (Triple)!😋
Alison Ryder
Love dairy queen
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Blizzards
Jason Watkins
Soft serve ice cream and frozen treats along with chicken strips and hamburgers and fries
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Blizzards
Philip Smith
It is a great halfway place on I-35 to meet. It's got a dog park and lots of amenities. We have been going to this place for many years.
Atmosphere: 5
Food: 5
Service: 5
Kim Stump
It is clean and the employees were very good but the food waa cold and we got our money back without any hassle. If your from Texas the menus is not like theDQ's in Texas.
Patryk Braun
It's a rest stop. Bathroom is clean. Service was good.
Atmosphere: 2
Food: 3
Service: 4
Katherine Mc
Super sticky and dirty floor. Besides that, positive experience. Staff is friendly and they have two $7.00 combos which include an ice cream sundae.
Michael Moore
This used to be a favorite stop since I was a kid. Has gone to hell and doesn't serve breakfast. No customer service, and prices are ridiculous.
Really upset with the service here. Employees and managers need to be trained more. Trying to redeem the 85 cent blizzard. Employee couldn’t figure it out. I very politely asked if I could talk to a manager she said “she’s just gonna tell you the same thing” then when I asked again she rolled her eyes and said something like “I don’t even know if she has her headset on” then walked away. I was still being polite at this point. Manager didn’t know either how to redeem the 85 cent blizzard then accused me of already using the coupon after I told her I hadn’t. She told me she couldn’t do anything about it. We left. I had family behind us that was gonna stop at DQ with us. They lost out on a total of 9 people’s food. I asked for their names the manager gave me her name “Jasmine” but refused to give me the employees name.
A quick google search after told me that I have to spend $1 then after the coupon will show up on my phone. Really the manager and employee should’ve known that
Service: 1
RUDE customer service! I will be complaining - they hung up on me and didn't call back. I had to call a second time, after which I was angry and frustrated. When I asked about the price of burgers and fries, they didn't immediately provide me with answer.
Please consider packing a lunch along. The service here was way worse than in DC where I most recently lived.
Atmosphere: 1
Food: 1
Service: 1
$6 dollars for a small blizzard. Not a good value. First time I’ve had DQ in years it’s sad to think I could’ve bought an Andy’s custard for the same price
Atmosphere: 3
Food: 3
Service: 3
Only Blizzard I have ever seen that was like milk with chunks in it. They definitely didn’t turn it upside down like they are supposed to do. They would have been wearing it.
Atmosphere: 1
Food: 1
Service: 1
We went thru the drive thru but wanted DQ to know that the Dip strawberry cheesecake blizzard is the best blizzard I have ever tasted. It is a perfect mix of ingredients and I drive from out of town just to get them! Keep this flavor!
Food: 5
We were pleasantly surprised by the hamburger we ordered. Shake was excellent.
Atmosphere: 3
Food: 4
Service: 4
Listen I know this is fast food, but these burgers are good!
Ate the #9 (Triple)!😋
Love dairy queen
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Blizzards
Soft serve ice cream and frozen treats along with chicken strips and hamburgers and fries
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Blizzards
It is a great halfway place on I-35 to meet. It's got a dog park and lots of amenities. We have been going to this place for many years.
Atmosphere: 5
Food: 5
Service: 5
It is clean and the employees were very good but the food waa cold and we got our money back without any hassle. If your from Texas the menus is not like theDQ's in Texas.
It's a rest stop. Bathroom is clean. Service was good.
Atmosphere: 2
Food: 3
Service: 4
Super sticky and dirty floor. Besides that, positive experience. Staff is friendly and they have two $7.00 combos which include an ice cream sundae.
This used to be a favorite stop since I was a kid. Has gone to hell and doesn't serve breakfast. No customer service, and prices are ridiculous.
Atmosphere: 1
Food: 3
Service: 1
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