Food was amazing the gentleman that took our order didn't really seem to care but the young lady that helped us the rest of the way they took our money and gave us our food was amazing
Atmosphere: 4
Food: 5
Service: 4
Doug Holland
Just waited 30 mins for a MINI shake!! Couldn’t leave bc I paid online😭 they forgot to bring my one drink til I pushed the button for the second time
Service: 1
Matt Weakley
Drive through speaker doesn't work. They can't hear me add a side of chili cheese tots and large chocolate shake. Thank you Sonic for helping to keep me thin!
Atmosphere: 5
Food: 5
Service: 5
em A
I've been coming to this Sonic for years, and honestly, it's beyond frustrating to keep dealing with the same issue: the drive-in speaker NEVER works. It's unbelievable that a business that relies so heavily on drive-up service hasn't fixed this problem after all this time.
Every time I try to place an order, I have to repeat myself three or four times because they can never hear me clearly. Sometimes they don't even answer, and I end up waiting several minutes not knowing if anyone is even there. Other times, they cut me off saying, “Can you repeat that?” even after I’ve spoken clearly and slowly. This isn’t just a one-time issue—I’ve been dealing with this for years, and nothing ever improves.
I’ve come at different times of day, in different cars, I’ve turned off my music, rolled up my windows—you name it. None of it helps. The microphone system is just awful and the audio quality is terrible. How hard is it to check and fix a basic communication system? It feels like they just don’t care about offering even the most basic level of customer service.
This isn't a one-off experience. It's constant. I don't even expect it to work anymore. You go for convenience and speed, and you end up leaving more stressed than satisfied. Honestly, I won’t be coming back until they fix their system, because there's no point in supporting a place that can’t even get the basics right.
Atmosphere: 5
Food: 4
Service: 1
Penny Mattingly
Your processed meat tastes very bad and whatever you cook your onion rings in has a bad taste and I requested mustard instead of mayo and all of the mustard was centered right in the middle of the sandwich which is really nasty to bite into the sandwich only to get a mouthful of mustard. Very disappointing!!
Atmosphere: 5
Food: 1
Service: 5
William
Instead of going through the drive thru, me and a few friends did the in-person order. I was greeted by a unhappy sounding man who did not tell me to pay, nor ask my drink size. My friends try to pay for their drinks, and it does not work. I realize I didnt pay, and a new, careless person comes on. She talks to us like we are fourth graders and I give her my card to pay for MY drink. I made sure to only transfer 5 dollars incase they tried anything, which they did. She said it was declined. She then tells me she tried to make me pay for EVERYONES order. Followed by a 30 minute wait, we decided to leave empty handed. On the plus side, they had parked a large semi truck on the only exit that led to where I needed to be, making traffic worse.
Atmosphere: 1
Food: 1
Service: 1
Mike Thompson
App says free Hotdog with purchase of hotdog automatically applied at checkout . No free hotdog manager said it was my fault . Begrudgingly offered to make me another . No thank you
Atmosphere: 1
Food: 1
Service: 1
Timothy Saltmarsh
Dismissive and incompetent staff, average facilities and poor quality of food
Atmosphere: 3
Food: 2
Service: 2
Recommended dishes: Cheeseburger
Ashley Baird
I love Sonic. I understand location is very important since I’ve worked in the food industry. My man and I recently ordered at this location Jan. 28th 2025 and the food tasted freezer burnt and crusty ESPECIALLY on those tots. It might be new employee traffic learning the food industry but it just WASN’T the Sonic couture everyone is used to. I think this location has a lot of potential and good cooking skills on occasion. Please don’t let it be a reason for someone feeling sick. We need management to evaluate the cooks. Everything else is 5 stars and love the customer service.
Lots of improvements the past year changed from a 1 to a 3. Hopefully progress continues! Bixby is getting big
Atmosphere: 4
Food: 4
Service: 5
Michelle M
Go to for quick drinks! Love the 50% off in the app. Tots are the best, too.
Atmosphere: 4
Food: 5
Service: 4
Emily Matthews
I went and got 3 small blasts for me and my family tonight, one Oreo, one heath, and one cookie dough. The Oreo was fine but the others had a combination of every other topping in them. We’re lucky none of us have a nut allergy because they both had nuts it them. I would have liked to have gotten what I ordered.
Atmosphere: 4
Food: 3
Service: 4
Prolifikut Music
Ordered an ultimate burrito and it was just eggs and nothing more in the tortilla. Not one sausage, piece of bacon, cheese, or baja sauce. I would have called the store but last time I had an issue with sonic I was told I was wrong and was gaslit by the manager so I don't go that route anymore. Fire the cook and get someone with more than a half a brain in their head.
Food was amazing the gentleman that took our order didn't really seem to care but the young lady that helped us the rest of the way they took our money and gave us our food was amazing
Atmosphere: 4
Food: 5
Service: 4
Just waited 30 mins for a MINI shake!! Couldn’t leave bc I paid online😭 they forgot to bring my one drink til I pushed the button for the second time
Service: 1
Drive through speaker doesn't work. They can't hear me add a side of chili cheese tots and large chocolate shake. Thank you Sonic for helping to keep me thin!
Atmosphere: 5
Food: 5
Service: 5
I've been coming to this Sonic for years, and honestly, it's beyond frustrating to keep dealing with the same issue: the drive-in speaker NEVER works. It's unbelievable that a business that relies so heavily on drive-up service hasn't fixed this problem after all this time.
Every time I try to place an order, I have to repeat myself three or four times because they can never hear me clearly. Sometimes they don't even answer, and I end up waiting several minutes not knowing if anyone is even there. Other times, they cut me off saying, “Can you repeat that?” even after I’ve spoken clearly and slowly. This isn’t just a one-time issue—I’ve been dealing with this for years, and nothing ever improves.
I’ve come at different times of day, in different cars, I’ve turned off my music, rolled up my windows—you name it. None of it helps. The microphone system is just awful and the audio quality is terrible. How hard is it to check and fix a basic communication system? It feels like they just don’t care about offering even the most basic level of customer service.
This isn't a one-off experience. It's constant. I don't even expect it to work anymore. You go for convenience and speed, and you end up leaving more stressed than satisfied. Honestly, I won’t be coming back until they fix their system, because there's no point in supporting a place that can’t even get the basics right.
Atmosphere: 5
Food: 4
Service: 1
Your processed meat tastes very bad and whatever you cook your onion rings in has a bad taste and I requested mustard instead of mayo and all of the mustard was centered right in the middle of the sandwich which is really nasty to bite into the sandwich only to get a mouthful of mustard. Very disappointing!!
Atmosphere: 5
Food: 1
Service: 5
Instead of going through the drive thru, me and a few friends did the in-person order. I was greeted by a unhappy sounding man who did not tell me to pay, nor ask my drink size. My friends try to pay for their drinks, and it does not work. I realize I didnt pay, and a new, careless person comes on. She talks to us like we are fourth graders and I give her my card to pay for MY drink. I made sure to only transfer 5 dollars incase they tried anything, which they did. She said it was declined. She then tells me she tried to make me pay for EVERYONES order. Followed by a 30 minute wait, we decided to leave empty handed. On the plus side, they had parked a large semi truck on the only exit that led to where I needed to be, making traffic worse.
Atmosphere: 1
Food: 1
Service: 1
App says free Hotdog with purchase of hotdog automatically applied at checkout . No free hotdog manager said it was my fault . Begrudgingly offered to make me another . No thank you
Atmosphere: 1
Food: 1
Service: 1
Dismissive and incompetent staff, average facilities and poor quality of food
Atmosphere: 3
Food: 2
Service: 2
Recommended dishes: Cheeseburger
I love Sonic. I understand location is very important since I’ve worked in the food industry. My man and I recently ordered at this location Jan. 28th 2025 and the food tasted freezer burnt and crusty ESPECIALLY on those tots. It might be new employee traffic learning the food industry but it just WASN’T the Sonic couture everyone is used to. I think this location has a lot of potential and good cooking skills on occasion. Please don’t let it be a reason for someone feeling sick. We need management to evaluate the cooks. Everything else is 5 stars and love the customer service.
Atmosphere: 5
Food: 2
Service: 5
I got a sonic drink.
Atmosphere: 5
Food: 5
Service: 4
Restaurantji Recommends
Lots of improvements the past year changed from a 1 to a 3. Hopefully progress continues! Bixby is getting big
Atmosphere: 4
Food: 4
Service: 5
Go to for quick drinks! Love the 50% off in the app. Tots are the best, too.
Atmosphere: 4
Food: 5
Service: 4
I went and got 3 small blasts for me and my family tonight, one Oreo, one heath, and one cookie dough. The Oreo was fine but the others had a combination of every other topping in them. We’re lucky none of us have a nut allergy because they both had nuts it them. I would have liked to have gotten what I ordered.
Atmosphere: 4
Food: 3
Service: 4
Ordered an ultimate burrito and it was just eggs and nothing more in the tortilla. Not one sausage, piece of bacon, cheese, or baja sauce. I would have called the store but last time I had an issue with sonic I was told I was wrong and was gaslit by the manager so I don't go that route anymore. Fire the cook and get someone with more than a half a brain in their head.
Atmosphere: 1
Food: 1
Service: 3
The fries suck now.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Breakfast Burrito
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