Tonight’s crew made my experience the best Arby’s experience I have ever had! The attitude & outgoing personalities that this crew tonight has shown is a inspiration! As a district manager for a large retail franchise I have seen it all and this crew has all the attributes that I train my managers to look for. What an amazing culture they have and the team work is clearly pristine. It’s very difficult to find one all star today but this shift has an entire crew! Thanks again Alex and his crew for setting the example and being leaders!
Food was extremely cold. Both meat and bun. Only thing that was barely warm was the potato cakes and they were mushy on the inside. Drive thru worker was great. Food was terrible
Food: 1
Service: 4
Margaret Lowder
Food was hot & fresh, dined in. The store was clean. Food arrived in a timely manner.
Atmosphere: 4
Food: 4
Service: 4
Madison Hall
Went and few weeks ago got a French dip they gave me no aju with it, my fries were frozen in the middle and my drink was poured with zero carbonation, called was told i could come back another day and replace my meal, went and few days ago, and this was my experience. The manager told me he'd only replace the sandwich, then a teenage boy rung up my additional meals i got, I got a double beef n Cheddar combo with a large fry and a large drink and a kids meal, instead of ringing it up as a combo he rung up every item individually which made my total almost 8 dollars more expensive. It was over 30 dollars when its usually 22. when he did that with my meals, and I'm not concerned about 8 dollars but if they are doing this to every customer they are making some scummy money, I manage my own reasturaunt in owasso and so I'm not blind to the fact that mistakes happen but after I noticed this in my recipt I waited 8 minutes for the teen at the window to look back out while I needed something while he sat there on his phone, so all my food is going to be cold at this point by the time I get home, I'm halfway home and realize I have none of my drinks. So I turn around go to the speaker there's a huge line at the window so I ask them to please bring my drinks out the front door as I have two sleeping children and I'm not waiting through this line again all my food especially my fries were freezing cold and I told the lady at the speaker that, and she said please pull around to the window and I explained again i didn't feel like I should have to wait behind all these cars and the lady at the speaker literally screams at me (JUST PULL AROUND TO THE WINDOW) so I wait behind 4 cars they make me 2 new fries fine but the rest of my food is freezing and I literally got screamed at. I called to get the ladies name that yelled at me and it was sandy, so managers and whomever sees this you may have a talk with her and you may have a talk to the teenage boy who sat on his phone with his airpod in for almost 10 mins while I sat waving at the window trying to get what I needed. Will not be back mistake after mistake every time I come and no apologies, and couldn't even remake a meal like I said just the sandwich.
Atmosphere: 1
Food: 1
Service: 1
Jonathan Henley
They were very clean and even gave us free small drinks
Atmosphere: 5
Food: 5
Service: 5
brent murray
Very professional staff, and very clean!
Atmosphere: 5
Food: 5
Service: 5
Crystal Rieley
the worst Arbys I have ever been to the service was very slow we stood in line for over 10 minutes they seem to be overwhelmed there was 1 man in front of us and another man waiting for his order after placing our order took another 10 minutes give our take a couple minutes the area around the drinks a so dirty i hated to touch it look like it hasn't been cleaned in a few hours they never even apologized for the wait we had picked up our sister at Walmart to take her to lunch she was almost late for work and Walmart is not even 2 minutes away I will never come back to that Arby's thank you and have a great day
Atmosphere: 1
Food: 2
Service: 1
Tamara Acosta
Stock supplies please. Soft drinks, curly fries. And Arby's atmosphere is boring. It's like a dead zone.
Atmosphere: 2
Food: 4
Service: 3
Jason Herskind
2540 E Kenosha St, Broken Arrow, OK 74014 This location literally took over 30 minutes through the drive thru with only 3 cars in front of me. I would’ve just left if I wasn’t stuck in the drive thru. Absolutely ridiculous amount of time for 4 cars. Only 3 people working the entire store
Went through the drive through, tried to explain it didn't get all my food and they just told me to go on. Was not able to respond to your response the link did not work
Atmosphere: 4
Food: 3
Service: 2
Recommended dishes: Roast Beef, Greek Gyro
Pagie Sullivan
My grandmother went there around 1:30 this afternoon an was trying to go threw the drive thru an couldn’t hear what the young gentleman was saying who was working the drive thru today around 1:30 an she said could you speak up please I can’t hear you an proceed to yell at her threw the drive thru speaker the drive thru is closed an when she got scared an proceeded to drive off after being screamed at she comes around an some else an being served in the drive when she was screamed at that it was closed an to leave I would like the general manager an hr to handle this please an thank you
Atmosphere: 1
Food: 1
Service: 1
Christopher Arey
No complaints
Atmosphere: 4
Service: 4
Erica Lyle
Went and got the roast beef and cheddar 2 for 6 deal, I’m not kidding you there was so little beef on the sandwich it was ridiculous and the buns were hard. Fish sandwich was great but again hard bun. I was eating more bread than eating anything else. They used to pile on the beef I guess not anymore.
Tonight’s crew made my experience the best Arby’s experience I have ever had! The attitude & outgoing personalities that this crew tonight has shown is a inspiration! As a district manager for a large retail franchise I have seen it all and this crew has all the attributes that I train my managers to look for. What an amazing culture they have and the team work is clearly pristine. It’s very difficult to find one all star today but this shift has an entire crew! Thanks again Alex and his crew for setting the example and being leaders!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roast Beef, Curly Fries, French Dip, Chicken Sandwich, Double Roast Beef, Greek Gyro
Food was extremely cold. Both meat and bun. Only thing that was barely warm was the potato cakes and they were mushy on the inside. Drive thru worker was great. Food was terrible
Food: 1
Service: 4
Food was hot & fresh, dined in. The store was clean. Food arrived in a timely manner.
Atmosphere: 4
Food: 4
Service: 4
Went and few weeks ago got a French dip they gave me no aju with it, my fries were frozen in the middle and my drink was poured with zero carbonation, called was told i could come back another day and replace my meal, went and few days ago, and this was my experience. The manager told me he'd only replace the sandwich, then a teenage boy rung up my additional meals i got, I got a double beef n Cheddar combo with a large fry and a large drink and a kids meal, instead of ringing it up as a combo he rung up every item individually which made my total almost 8 dollars more expensive. It was over 30 dollars when its usually 22. when he did that with my meals, and I'm not concerned about 8 dollars but if they are doing this to every customer they are making some scummy money, I manage my own reasturaunt in owasso and so I'm not blind to the fact that mistakes happen but after I noticed this in my recipt I waited 8 minutes for the teen at the window to look back out while I needed something while he sat there on his phone, so all my food is going to be cold at this point by the time I get home, I'm halfway home and realize I have none of my drinks. So I turn around go to the speaker there's a huge line at the window so I ask them to please bring my drinks out the front door as I have two sleeping children and I'm not waiting through this line again all my food especially my fries were freezing cold and I told the lady at the speaker that, and she said please pull around to the window and I explained again i didn't feel like I should have to wait behind all these cars and the lady at the speaker literally screams at me (JUST PULL AROUND TO THE WINDOW) so I wait behind 4 cars they make me 2 new fries fine but the rest of my food is freezing and I literally got screamed at. I called to get the ladies name that yelled at me and it was sandy, so managers and whomever sees this you may have a talk with her and you may have a talk to the teenage boy who sat on his phone with his airpod in for almost 10 mins while I sat waving at the window trying to get what I needed. Will not be back mistake after mistake every time I come and no apologies, and couldn't even remake a meal like I said just the sandwich.
Atmosphere: 1
Food: 1
Service: 1
They were very clean and even gave us free small drinks
Atmosphere: 5
Food: 5
Service: 5
Very professional staff, and very clean!
Atmosphere: 5
Food: 5
Service: 5
the worst Arbys I have ever been to the service was very slow we stood in line for over 10 minutes they seem to be overwhelmed there was 1 man in front of us and another man waiting for his order after placing our order took another 10 minutes give our take a couple minutes the area around the drinks a so dirty i hated to touch it look like it hasn't been cleaned in a few hours they never even apologized for the wait we had picked up our sister at Walmart to take her to lunch she was almost late for work and Walmart is not even 2 minutes away I will never come back to that Arby's thank you and have a great day
Atmosphere: 1
Food: 2
Service: 1
Stock supplies please. Soft drinks, curly fries. And Arby's atmosphere is boring. It's like a dead zone.
Atmosphere: 2
Food: 4
Service: 3
2540 E Kenosha St, Broken Arrow, OK 74014
This location literally took over 30 minutes through the drive thru with only 3 cars in front of me. I would’ve just left if I wasn’t stuck in the drive thru. Absolutely ridiculous amount of time for 4 cars. Only 3 people working the entire store
Food: 4
Service: 1
Expensive for fast food.
Restaurantji Recommends
Great brisket sandwich but to expensive
Went through the drive through, tried to explain it didn't get all my food and they just told me to go on. Was not able to respond to your response the link did not work
Atmosphere: 4
Food: 3
Service: 2
Recommended dishes: Roast Beef, Greek Gyro
My grandmother went there around 1:30 this afternoon an was trying to go threw the drive thru an couldn’t hear what the young gentleman was saying who was working the drive thru today around 1:30 an she said could you speak up please I can’t hear you an proceed to yell at her threw the drive thru speaker the drive thru is closed an when she got scared an proceeded to drive off after being screamed at she comes around an some else an being served in the drive when she was screamed at that it was closed an to leave I would like the general manager an hr to handle this please an thank you
Atmosphere: 1
Food: 1
Service: 1
No complaints
Atmosphere: 4
Service: 4
Went and got the roast beef and cheddar 2 for 6 deal, I’m not kidding you there was so little beef on the sandwich it was ridiculous and the buns were hard. Fish sandwich was great but again hard bun. I was eating more bread than eating anything else. They used to pile on the beef I guess not anymore.
Food: 1
Service: 4
Recommended dishes: Roast Beef
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