Chick-fil-A

850 E Kenosha St, Broken Arrow
(918) 251-0199

Recent Reviews

Sasha Evans

I’ve been coming to this Chick-fil-A since I was literally 16 about seven years now tried to come in and get my reward for my birthday and man he made it hard the plus the first attendant couldn’t even explain to me how the rewards program worked ! All it was was a brownie and they told me I couldn’t even have it because it wasn’t showing up in their app, which was super confusing, because I had called ahead of time so I wouldn’t have wasted the drive to figure out how to redeem my birthday rewards, and the gentleman just said come to the location order the brownie in the app, and it should go through got to the window and the gentleman said I couldn’t have it. I don’t understand and honestly kind of frustrated because I wouldn’t have wasted the drive guy said that I could call and have it added, but what’s the point of going through that over a brownie I mean if anything because of just courteous taking my ID and say happy birthday. Sorry for the inconvenience.

Atmosphere: 1

Food: 1

Service: 1

Margaret Lowder

Food was delicious. Grandson loved kids nuggets & play area.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chick-Fil-A Waffle Potato Fries

Charles Campbell

Everett did a great job.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Spicy Chicken Sandwich

Sanchez

Hannah I completely I agree with Edward you were unprofessional and honestly very rude and I'm part of the Sanchez establishment in Tulsa we wont take this lightly.

Atmosphere: 1

Food: 1

Service: 1

Angel Moure

Always the

Atmosphere: 5

Food: 5

Service: 5

Raul Garcia

Why do they keep doing this? Its like the 4th week in a row. Everyone loves CFA. Theyre pretty untouchable but this is a major blemish in their loved product. Can we fix this please?

Atmosphere: 3

Food: 4

Service: 5

Recommended dishes: Spicy Chicken Sandwich

Lynnette Whiteday

Went through the drive-through seamlessly. The food was great. Employees were courteous, efficient, and friendly.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cobb Salad

Jackie Harrison

My most recent trip was great...food was excellent and the associates were even better. ?

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Grilled Nuggets, Chicken Tortilla Soup, Kale Crunch Side, Chicken Noodle Soup, Market Salad

Duskin Swenson

We always have an excellent experience at this place.Kid-friendliness: Kids love the play area.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chick-Fil-A Waffle Potato Fries, Spicy Southwest Salad, Grilled Nuggets, Spicy Chicken Salad

Amanda J

Favorite CFA store, has the best cookies i’ve had from any CFA location ever- so soft & never crunchy. Always extremely fast service too!

Atmosphere: 5

Food: 5

Service: 5

Anh Le

Everything was great, except the fact that they close so early.

Atmosphere: 5

Food: 5

Service: 5

Debra Lieurance

Always fast service but last 2 times in they forget my straw for my beverage but no

Atmosphere: 5

Food: 5

Service: 5

Dan WILSON

Worst chick fil a I have ever been to. Couldn’t even eat it. Waist of

Atmosphere: 3

Food: 1

Service: 1

S Milburn

Worst CFA location in the Tulsa area. I hope operator/manager sees this review & for the love of Pete fixes their quality problems. Every blessed time I go they mess up my order. Usually it's my food so I live with it but tonight took the cake. I ordered 1 meal for my under 10 kid and a single sandwich for me. They forgot the nuggets in my kid's meal. The drive thru is so packed & the bags so stacked w fries on top that I can't check accuracy before I leave without spilling food all over my car. I had to go back up & get the nuggets and go back home and eat a cold sandwich bc they just can't seem to pay attention to the details. Oh and the 1 order of fries that we got were almost exclusively broke pieces (see pic). I expect better from the CFA brand. This good is too expensive for such a headache every time. I would avoid this location at all costs until they fix their problems.

Atmosphere: 1

Food: 2

Service: 1

Bloom Bae

This location has some good employees and fast service. My only complaint is that this dining space is far too small. They could also benefit from more seating spots for larger families.

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Chicken Sandwich, Spicy Chicken Sandwich

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