Firehouse Subs Broken Arrow

Hair in my sub and Customer Service/Manager sucks! Corporate phone number won't work. I'll stick to Quiznos and drive further for it to avoid this place.

This store is the worst. VERY dirty and the food is moldy. I took a picture for the manager; a blond, very heavy and dirty woman who was so rude I was in awe. She actually waddled up to me, told me she hoped I died and threatened me. I called the police and I hope charges were filed. NEVER have I seen someone act like that. But I guess that explains the condition of the store and the rotten food. I would highly recommend going elsewhere.

Atmosphere: 1

Food: 1

Service: 1

This is my third time ordering from the store and not receiving an item. I ordered a salad and received no Ranch and no utensil to eat said salad. On top of that the bun of my sub was soggy on the bottom and fell apart instantly on top of the sub being cold

Atmosphere: 1

Food: 2

Service: 1

Best sub sandwich in Broken Arrow, large sandwiches for the price.

Atmosphere: 5

Food: 5

Service: 5

Looked like they needed more workers for lunchtime

Atmosphere: 5

Food: 5

Service: 4

was just about like trying to eat a pair of sweaty underwear

Literally had to throw the rest of the mess in trash after throwing the falling apart sopping wet bottom in first. Waste of $$$

Atmosphere: 1

Food: 1

Service: 2

Always made the way you ordered, fast and fresh all the time.

Atmosphere: 5

Food: 5

Service: 5

Consistently delicious!! Freshest sandwich around

Atmosphere: 5

Food: 5

Service: 5

The food was ready when I got there and the staff was friendly and helpful. The food was delicious, too. Also, it is one of the very few places in the area that has Barq's Root Beer Zero.

Atmosphere: 5

Food: 5

Service: 5

The order was correct and done in a timely manner

Atmosphere: 5

Food: 5

Service: 5

Peach Coke in the fountain machine which I had NO CLUE even existed until today! I might just stop here more often for just that!!! ❤️❤️

Atmosphere: 5

Food: 5

Service: 5

Got it to go...little smaller these days but very tasty

Atmosphere: 5

Food: 5

Service: 5

This place, has got to be the most unprofessional establishment I have ever been in. The lack of procedure, training, organization, customer focus is a reminder why AI and automation will replace this employee base. You walk in 5 people are standing in the back talking about how they can just move stuff back once the inspector leaves. Now if that doesn’t set the tone and culture for how this place operates then wait till they all come out like a bunch of cackling hens and laughing at the fact that the online order is still sitting in the printer and your order hasn’t started yet. If you don’t care and don’t mind waiting and encountering I don’t care kind of service this is the perfect place for you. I have been here multiple occasions and this is the only thing this establishment is consistent about.

Atmosphere: 1

Food: 1

Service: 1

Slow service and have on multiple occasions they forgot to put my soup in the bag. Sad because this is the sub shop my wife prefers, but always make sure we have enough time before deciding to go.

This is an amazing place to grab a perfect quick lunch , I've tried every sandwich, and it it all so good 👍 very upbeat friendly staff with perfect service!

Atmosphere: 5

Food: 5

Service: 5