Firehouse Subs Broken Arrow

This is an amazing place to grab a perfect quick lunch , I've tried every sandwich, and it it all so good 👍 very upbeat friendly staff with perfect service!

Atmosphere: 5

Food: 5

Service: 5

Good food! Always kind employees.

Atmosphere: 5

Food: 5

Service: 5

Always makes the best sandwiches

Atmosphere: 5

Food: 5

Service: 5

Every time I go in here the tables are dirty. No one in there, but the tables are dirty. For a while, I overlooked it because I thought maybe I just missed the rush, but every time, no matter what time I go in... no. Wipe the tables off! The sandwiches are good, though. I took pictures but now I can't find them...

Atmosphere: 2

Food: 4

Service: 4

Excited about having a corned beef sub, but when I got the sandwich, the meat was so fatty that I decided to go back to the counter and ask if I could buy just a side of meat of some other kind of meat because it was so bad and I was told that I would have to pay for the sandwich minus the bread they would still charge me for a full sandwich. They also told me more than once that that’s just how corn beef is, but I explained to them that I’m from the East Coast and so I am very familiar with corned beef..
After taking one bite of bread, cheese, lettuce, and tomato sandwich I decided that it wasn’t right so I brought the sandwich back up to the counter and I asked very politely for a refund and I showed her this meat and the sandwich and the manager came over and told me that was my fault for ordering a cold sandwich instead of a hot sandwich because corn beef is always like that and that’s why they serve it hot and not cold and I told her if I knew that or if someone told me that I would’ve ordered something different But she refused to give me a refund or a different sandwich and said the only time that they refund is if they make a mistake not if customers are unhappy.
Well, in my opinion, she just made a really big mistake because I’ve never experienced such a complete lack of care or customer service in the restaurant industry and the other thing that they didn’t know is that I have worked in restaurants up to five star, dining and diamond restaurants and fast food and everything in between for almost 30 years so if they think they’re giving people good service, they’re sadly mistaken

Atmosphere: 3

Food: 1

Service: 1

So yummy!!

Atmosphere: 5

Food: 5

Service: 5

People trying hard, did not ask for our phone number.

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Turkey Bacon Ranch

Great sandwich and service!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Turkey Sandwich

Great places to eat and friendly people

Atmosphere: 5

Food: 5

Service: 5

Friendly staff, clean dining room and delicious sandwiches.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Dessert Bundle 3, Italian, Hook & Ladder

Better get some people who have some fire under their butts to get the job done. Waited 20 minutes for two sandwiches. No intent from any worker to work any faster than snail speed.

Service: 1

Any place that serves a pickle on the side is righteous!!

Atmosphere: 5

Food: 5

Service: 5

It’s alright.

Atmosphere: 3

Food: 3

Service: 3

Came in to order. Usually place online. Had to wait over 35 minutes for them to make a sandwich. Not only was it me, but it was everyone in the restaurant. Love me some firehouse, but not worth the wait.

Atmosphere: 3

Food: 5

Service: 2

Recommended dishes: Hook & Ladder Combo

Always great food and friendly service!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Italian, Pepperoni Pizza Meatball Sub