Jimmy John's

2311 W Kenosha St, Broken Arrow
(918) 994-5411

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Recent Reviews

I used to absolutely love everything about this place.

Now, to be fair, the food is still excellent. The bread is fresh and tasty, the meats are fresh and flavorful, and the veggies are fresh and crisp.

Unfortunately, in most other respects the place has gone downhill over the last couple years.

The staff were decently friendly, but nothing above the minimum standard for a fast food place. No real enthusiasm, no direction...
We put in a online order for 2 sandwiches the jjblt and the pepe the blt was supposed to have turkey witch we paid 1.99 for but it didnt.. its weird because they added the pickles we ordered on it but not what we paid extra for.. The pepe was also supposed to have bacon that we paid an extra 1.99 for..
The assistant manager I spoke to today named Jordan is very good at his job. Great customer service skills. He acknowledged the issue I was having, apologized, and immediately offered to fix the problem. I will be returning solely because if his service. Thank you Jordan.

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