I want to start by saying this has happened multiple times. I always do a mobile order; usually, they take at least 15 minutes, which isn’t the problem. The problem is when they take over 30 minutes to get me my food. In addition, the food was wrong and COLD, of course. The cherry on top? The rude employees who couldn't care less. They finally brought my food out and I received the most half-assed “sorry about the wait” that she could muster. As someone who works in customer service, I would NEVER have a customer sitting for that long. And if I did, I would give them a real apology with a drink or a little snack in addition. I ordered at 11:59 this morning if management cares to check.
Atmosphere: 3
Food: 3
Service: 1
Kandie Williams
Ordered our food then we get up to the window and a big heavy step girl comes to and says we don’t have chicken chicken after waiting and paying
Charles Drywater
KFC has always a great place to get dinner fast.
Atmosphere: 5
Food: 5
Service: 5
Ryan Snell
Be sure to check your food before driving all the way home. They can’t get it right then expect you to pack it all back up and bring it back to make it right?
That doesn’t make up for the inconvenience. At least the people after me hopefully won’t get flat soda . And if management wants to confirm who was working it was placed at 7:23 order placed and after long wait and the drive 12 min drive home it’s now 8:06 just to wrong food and flare drinks
Atmosphere: 1
Food: 1
Service: 1
Diana Clasen
The chicken sandwich was very dry and not fresh
Food: 1
Service: 3
MicMacBA
Wait for over 20 minutes in drive through for food. Poorly ran store
Atmosphere: 1
Food: 1
Service: 1
David Gibbs
Went through the drive threw got 2pc white meal and a honey BBQ chicken sandwich the chicken tasted old and dry the sandwich tasted old and the BBQ sauce was dry
Food: 1
Service: 3
Diego “Dieguito” Garcia
The food was great. Fried chicken was tender, crispy and very tasty. I just think the staff could be more friendly but whatever I ordered to go so didn't have to stay there to see their long faces.
Atmosphere: 3
Food: 5
Service: 3
Megan Shoemaker
Always have nice employees, and good food. 🙂 Some people really need to learn patience, or else they should just go home and cook their own meal.
Atmosphere: 5
Food: 5
Service: 5
Juan Hunnid
This is the most inefficient place, they do not work from the screen in order, who ever is the training manager needs to be retrained they have failed their crew miserably. Everyone’s out of sync here so drive thru will be dead meanwhile the poor girl at the front is overwhelmed and it takes the other employees 15 mins to come assist her. There’s 4 workers here and it’s always a wait with zero customer service, urgency or effort.
Best meal I have had in quite awhile at KFC. 2 pc white meal. The Food was hot and fresh. Drive Thru guy very pleasant.fast service.
Atmosphere: 5
Food: 5
Service: 5
Debbie Mackey
Service is awful sit in the drive-through 25 minutes for a three-piece tender dinner didn’t even get thanked or anything at the drive-through window awful service awful customer service
Atmosphere: 1
Food: 3
Service: 1
Joshua Woods
Consistently has TERRIBLE service. The cashier was unhelpful 100% methed out. Instead of putting To-Go orders where they're designed to go, they hide them in the kitchen and ignore you, so you can't deliver them in time. Every Doordash order I've picked up here has had issues and was finished late. Whoever is running this place couldn't manage their way out of a paper sack.
Atmosphere: 1
Food: 1
Service: 1
Lachelle Moman
This KFC was horrible the manger act like she doesn’t care and the professionalism wasn’t great definitely won’t be back to this location.
Food: 1
Sky “Ralyks” Lee
Samuel was absolutely exemplary. Bright smile and friendly demeanor. I really appreciate his attitude and friendliness.
I want to start by saying this has happened multiple times. I always do a mobile order; usually, they take at least 15 minutes, which isn’t the problem. The problem is when they take over 30 minutes to get me my food. In addition, the food was wrong and COLD, of course. The cherry on top? The rude employees who couldn't care less. They finally brought my food out and I received the most half-assed “sorry about the wait” that she could muster. As someone who works in customer service, I would NEVER have a customer sitting for that long. And if I did, I would give them a real apology with a drink or a little snack in addition. I ordered at 11:59 this morning if management cares to check.
Atmosphere: 3
Food: 3
Service: 1
Ordered our food then we get up to the window and a big heavy step girl comes to and says we don’t have chicken chicken after waiting and paying
KFC has always a great place to get dinner fast.
Atmosphere: 5
Food: 5
Service: 5
Be sure to check your food before driving all the way home. They can’t get it right then expect you to pack it all back up and bring it back to make it right?
That doesn’t make up for the inconvenience. At least the people after me hopefully won’t get flat soda . And if management wants to confirm who was working it was placed at 7:23 order placed and after long wait and the drive 12 min drive home it’s now 8:06 just to wrong food and flare drinks
Atmosphere: 1
Food: 1
Service: 1
The chicken sandwich was very dry and not fresh
Food: 1
Service: 3
Wait for over 20 minutes in drive through for food. Poorly ran store
Atmosphere: 1
Food: 1
Service: 1
Went through the drive threw got 2pc white meal and a honey BBQ chicken sandwich the chicken tasted old and dry the sandwich tasted old and the BBQ sauce was dry
Food: 1
Service: 3
The food was great. Fried chicken was tender, crispy and very tasty. I just think the staff could be more friendly but whatever I ordered to go so didn't have to stay there to see their long faces.
Atmosphere: 3
Food: 5
Service: 3
Always have nice employees, and good food. 🙂 Some people really need to learn patience, or else they should just go home and cook their own meal.
Atmosphere: 5
Food: 5
Service: 5
This is the most inefficient place, they do not work from the screen in order, who ever is the training manager needs to be retrained they have failed their crew miserably. Everyone’s out of sync here so drive thru will be dead meanwhile the poor girl at the front is overwhelmed and it takes the other employees 15 mins to come assist her. There’s 4 workers here and it’s always a wait with zero customer service, urgency or effort.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Best meal I have had in quite awhile at KFC. 2 pc white meal. The Food was hot and fresh. Drive Thru guy very pleasant.fast service.
Atmosphere: 5
Food: 5
Service: 5
Service is awful sit in the drive-through 25 minutes for a three-piece tender dinner didn’t even get thanked or anything at the drive-through window awful service awful customer service
Atmosphere: 1
Food: 3
Service: 1
Consistently has TERRIBLE service. The cashier was unhelpful 100% methed out. Instead of putting To-Go orders where they're designed to go, they hide them in the kitchen and ignore you, so you can't deliver them in time.
Every Doordash order I've picked up here has had issues and was finished late.
Whoever is running this place couldn't manage their way out of a paper sack.
Atmosphere: 1
Food: 1
Service: 1
This KFC was horrible the manger act like she doesn’t care and the professionalism wasn’t great definitely won’t be back to this location.
Food: 1
Samuel was absolutely exemplary. Bright smile and friendly demeanor. I really appreciate his attitude and friendliness.
Atmosphere: 5
Food: 5
Service: 5
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