McDonald's
830 N Elm Pl, Broken Arrow
(918) 251-6110
Recent Reviews
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I have a house full of teenagers so I do come to this location to feed the masses. Marty is amazing!! His customer service is impeccable. I really hope corporate cam see this review. Thank you Marty for being amazing!!!!
I got my free fries Friday with a large sweet tea and the fries were good it’s just that when I got them out of the bag when I got home they were under filled. And none were in the bag.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: French Fries
Never open the same hours the store says they are. I side has been torn out for almost a year. Reallly bad spot for quality service
At least once a week I take my grandsons to this McDonalds location after school so they can get a ‘basket of fries’ (their favorite after school snack). First of all, the location is always super clean. It is the only location in our area (which has many many locations) that we will visit because it is so clean. Every time we visit the lobby, everything is spotless, and someone is cleaning. Second of all when we get the fries after school, they are always piping hot, which is amazing. Thirdly, every time we go through the drive-through after school to get fries, I ask that each order of fries be put in a separate bag because the boys like to start eating them on their way home, and then when I get them home, they have so much to carry in because of backpacks along with instruments, and it makes it easier if each one has their own bag to carry in. Anyway, yesterday, when we went through the drive-through to get the fries, when I got to the window to pick them up, they were already each in their own separate bag. I had to smile. Apparently they are beginning to recognize us and they know that we always ask for a second bag. I was very, very appreciative of this. Even my young grandson thought it was really neat that they took that extra step for us. I have always recommended this location to people when they ask, which is the best McDonald’s to go to in our area. This is just one more reason I will continue recommending this location!! Very very pleased with the food, the service and the cleanliness!!
Atmosphere: 5
Food: 5
Service: 5
Eric has excellent customer service
Atmosphere: 5
Food: 5
Service: 5
Went in earlier and paid with credit card and received receipt to then be told later at the second window i only had 8cents on my card and paid $6 dollars only to realize i had just paid somebody else’s balance. now won’t even pick up the phone
Atmosphere: 2
Food: 4
Service: 1
Very bad service, the person who served us was on her phone, very rude
Service: 1
Had only 4 items ordered. Half the stuff received was incorrect. Tried calling the store and got nothing. Come here if you want your orders messed up and missing items. They sure do know how to do that properly. First and last time coming to this location.
Atmosphere: 1
Food: 1
Service: 1
Dietary restrictions: They have salads but would not recommend for someone on diet
Wheelchair accessibility: Friendly
Atmosphere: 2
Food: 2
Service: 3
Recommended dishes: French Fries, Mcdouble, Big Mac
Dietary restrictions: They have salads but would not recommend for someone on diet
Wheelchair accessibility: Friendly
Atmosphere: 2
Food: 2
Service: 3
Recommended dishes: French Fries, Mcdouble, Big Mac
Restaurantji Recommends
They messed up my order more than twice and had a horrible attitude when I tried to let them now. This is not the first time this has happened at this location, but I no longer can tolerate this service.
Atmosphere: 1
Service: 1
The food was hot and fresh as always. The service was great. I used my app and saved $2.00. Thank you McDonald's.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Mcdouble, Bacon Egg & Cheese Biscuit, World Famous Fries, Quarter Pounder Hamburger, Cheeseburger, Double Cheeseburger, Bacon Egg Cheese Biscuit
It's a McDonalds thing .. what.can you really say. ..good area and clean store
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: French Fries, Big Mac, Quarter Pounder Hamburger, Cheeseburger
They have some of the most rude workers here. I feel like overall McDonald's as a whole need to work with their employees on CUSTOMER SERVICE becausethey are horrible.
Service: 1
Drive through girl is completely illiterate.
Waited 30 mins for a drink they claimed they had.
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