I was the only one in the store. They had 4 employees clearly working. One walking around d and eating. Probably eating my order. Half an hour later, they started scrambling because they couldnt find my order, and asked if I could wait 10 more minutes. Could have just been a bad day, but that was a lot of employees standing around, and one eating, to somehow lose a cheese Pizza. Good luck I guess.
Atmosphere: 1
Food: 1
Service: 1
alexis Mondragon
Rude employee’s
Atmosphere: 1
Food: 1
Service: 1
Charles Blackwell
Great customer service 👏🏾
Atmosphere: 5
Food: 5
Service: 5
N N
Me and my sister we brought her families in there put all the tables together and pizza treated us with respect what we ordered is what we got food was great and we appreciate it
Atmosphere: 5
Food: 5
Service: 5
Sorsha Redding
Customers service A1. My pizza was def made with love. <3
Atmosphere: 5
Food: 5
Service: 5
Dusty Wagner
I placed an order through the Pizza Hut app at 8:35. It showed that the delivery would be at 9:05, my order got picked up by DoorDash (which I was unaware that they used DoorDash for delivery) at 9:20,and delivered at 9:25. Our food was still warm, but could tell it had been sitting under a heat lamp for an extended period. I could have ordered it through DoorDash and gotten it cheaper and faster, but I wanted to support the drivers at Pizza Hut. The quality and service have beyond tanked since COVID. Everyone in my family was disappointed that it took so long and the quality of the food. I spent $80 on pizza, bread sticks, and wings. From now on I'll go to Walmart and buy frozen pizza, wings, and bread sticks to make at home that will cost a fraction of what I spent, and be straight out of the oven.
Food: 2
Service: 1
Paul Wood
All good
Atmosphere: 5
Food: 5
Service: 5
Rina S.
They don't use any gloves or spoons for the making of pizza... I saw how my pizza was made with bare hands, the person just grabbed the pineapple with their bare hand and spread it on the pizza... please have your employees use some kind of food safety precautions. Thanks
Atmosphere: 1
Food: 1
Service: 1
Dan Coppe
Attempted to scam me for a second payment upon pickup. Handed me MY food and MY Receipt, and then tried telling me I needed to pay. Had him double check the name and he had it correct and still insisted I needed to pay. Showed him the online payment and after a few awkward moments and me telling him I’d walk away, not pay again, and do a charge back through the bank he miraculously found my order WAS paid for.
Atmosphere: 1
Food: 3
Service: 1
Jacob Bible
This Pizza Hut has great pizzas (hence the 2 stars). The reason it only gets 2 stars is because whoever owns it is cheap and refuses to follow the corporate deals and all of the other stores in town. $10 Large in South BA? LOL not at this one. $7 deal lovers menu breadsticks option? Nah, not here (but you can if you drive an extra 10-15 minutes). Even if they do have a deal on their app for once, sometimes they just turn off app orders completely or forget to make your food. If you manage to get food from here it is always hot, fresh, and delicious. But I am sick of them opting out of Pizza Hut coupons essentially or making it impossible to order. After trying to find a deal on their app for 20 minutes and none of them working (they do if I change locations!) I just decided to go pay the exact same amount as I would’ve without the deal to Papa John’s.
There is nothing good about ordering a chicken and pineapple pizza with garlic parmesan sauce and they don't put any sauce at all on your pizza. This was not worth the 49.03 dollars spent on the pizza. It was dry and cold.
Food: 1
Service: 2
Redbeard3261
Why can't Americans answer phones and take orders for local stuff? Why does all calls have to go through dominion republic ? Pizza is always undercooked!!! Thin is crispy is pretty descriptive, why can't you get it fully cooked?
Food: 1
Service: 2
Ralph Fagin
Pizza has been good quality in the past, but this time there were few sausage pieces on the sausage pizza.
Food: 3
Service: 5
Edna .Debrois
I cannot share an opinion on atmosphere, as I rarely go into the restaurant. However, I have waited 90+ minutes plus for delivery, and my order is almost never correct. Management informed me they could not compensate for cold pizza as it was my fault for ordering during a high volume time (I guess I should have called for approval?). They don’t care what I order and send what they want. Calling with concerns has been fruitless as well. No intention of returning anytime soon.
They gave my order to someone else.
I was the only one in the store. They had 4 employees clearly working. One walking around d and eating. Probably eating my order. Half an hour later, they started scrambling because they couldnt find my order, and asked if I could wait 10 more minutes. Could have just been a bad day, but that was a lot of employees standing around, and one eating, to somehow lose a cheese Pizza. Good luck I guess.
Atmosphere: 1
Food: 1
Service: 1
Rude employee’s
Atmosphere: 1
Food: 1
Service: 1
Great customer service 👏🏾
Atmosphere: 5
Food: 5
Service: 5
Me and my sister we brought her families in there put all the tables together and pizza treated us with respect what we ordered is what we got food was great and we appreciate it
Atmosphere: 5
Food: 5
Service: 5
Customers service A1.
My pizza was def made with love. <3
Atmosphere: 5
Food: 5
Service: 5
I placed an order through the Pizza Hut app at 8:35. It showed that the delivery would be at 9:05, my order got picked up by DoorDash (which I was unaware that they used DoorDash for delivery) at 9:20,and delivered at 9:25. Our food was still warm, but could tell it had been sitting under a heat lamp for an extended period. I could have ordered it through DoorDash and gotten it cheaper and faster, but I wanted to support the drivers at Pizza Hut. The quality and service have beyond tanked since COVID. Everyone in my family was disappointed that it took so long and the quality of the food. I spent $80 on pizza, bread sticks, and wings. From now on I'll go to Walmart and buy frozen pizza, wings, and bread sticks to make at home that will cost a fraction of what I spent, and be straight out of the oven.
Food: 2
Service: 1
All good
Atmosphere: 5
Food: 5
Service: 5
They don't use any gloves or spoons for the making of pizza... I saw how my pizza was made with bare hands, the person just grabbed the pineapple with their bare hand and spread it on the pizza... please have your employees use some kind of food safety precautions. Thanks
Atmosphere: 1
Food: 1
Service: 1
Attempted to scam me for a second payment upon pickup. Handed me MY food and MY Receipt, and then tried telling me I needed to pay. Had him double check the name and he had it correct and still insisted I needed to pay. Showed him the online payment and after a few awkward moments and me telling him I’d walk away, not pay again, and do a charge back through the bank he miraculously found my order WAS paid for.
Atmosphere: 1
Food: 3
Service: 1
This Pizza Hut has great pizzas (hence the 2 stars). The reason it only gets 2 stars is because whoever owns it is cheap and refuses to follow the corporate deals and all of the other stores in town. $10 Large in South BA? LOL not at this one. $7 deal lovers menu breadsticks option? Nah, not here (but you can if you drive an extra 10-15 minutes). Even if they do have a deal on their app for once, sometimes they just turn off app orders completely or forget to make your food. If you manage to get food from here it is always hot, fresh, and delicious. But I am sick of them opting out of Pizza Hut coupons essentially or making it impossible to order. After trying to find a deal on their app for 20 minutes and none of them working (they do if I change locations!) I just decided to go pay the exact same amount as I would’ve without the deal to Papa John’s.
Atmosphere: 3
Food: 5
Service: 1
Recommended dishes: Cheese Pizza, Breadsticks
Restaurantji Recommends
There is nothing good about ordering a chicken and pineapple pizza with garlic parmesan sauce and they don't put any sauce at all on your pizza. This was not worth the 49.03 dollars spent on the pizza. It was dry and cold.
Food: 1
Service: 2
Why can't Americans answer phones and take orders for local stuff? Why does all calls have to go through dominion republic ?
Pizza is always undercooked!!! Thin is crispy is pretty descriptive, why can't you get it fully cooked?
Food: 1
Service: 2
Pizza has been good quality in the past, but this time there were few sausage pieces on the sausage pizza.
Food: 3
Service: 5
I cannot share an opinion on atmosphere, as I rarely go into the restaurant. However, I have waited 90+ minutes plus for delivery, and my order is almost never correct. Management informed me they could not compensate for cold pizza as it was my fault for ordering during a high volume time (I guess I should have called for approval?). They don’t care what I order and send what they want. Calling with concerns has been fruitless as well. No intention of returning anytime soon.
Food: 1
Service: 1
Parking: As expected.
Atmosphere: 3
Food: 1
Service: 3
Recommended dishes: Cinnamon Sticks, Cinnamon Stick Icing Dipping Sauce
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