Ordered a Deep Pan Pepperoni Lovers pizza and there was a small amount of pepperoni compared to other times plus the dough wasn’t cooked all the way and it had a mountain of cheese which made it soggy. Come on guys! Do better. $40 to have a medium pizza delivered that’s this sub par is ridiculous. I want my money back!
Food: 1
Milexis Parada
We just left and the service was amazing! We ordered a couple pizzas in the store and they had them done pretty quick. She also went above and beyond on making sure we got everything we wanted! I wish all places were like this. Thank you!
Atmosphere: 5
Food: 5
Service: 5
Edna Martinez
I do not like how Bagel Grove has changed. I truly liked the old way.You felt more like a customer that was cared for.
Sad, very sad!
Atmosphere: 1
Food: 5
Service: 3
justin chandler
You think if you spend 20+ crushed pepper and cheese would be free they lost a customer over that today I will go to papa Johns from now on
Atmosphere: 1
Food: 1
Service: 1
T -Bone
I don't get it 20 to 30 managers come and go from this pizza hut since 1985. I make one simple request every time. And for the longest time they managed to fulfill that request. And here lately it like you're talking to a wall when you speak to them at the window. I simply request undercooked Pizza, I buy multiple when I come. It simply makes it edible after being refrigerated several days. Papa John's who's only a mile from my house, get it right 90% of the time. I simply prefer Pizza Hut sauce. But if you can't eat it, that's irrelevant. Not only was this order not! Undercooked, I would have considered it overcooked and sent it back anyway. So I'll patiently wait a couple months till they hire another manager, who hires teenagers the care.
Atmosphere: 3
Food: 1
Service: 3
Charles Wallace
Sad they can't even get an order correct. Wrong pizza and missing part of the order.
Atmosphere: 1
Food: 2
Service: 1
Mrs. Moya
Fast pace
K. Marino
My family and I don't normally eat out due to the amount of people we're feeding. However, tonight, we decided to order pizza. We ordered about $70 worth of food. I love french fries. For $5, I got a handful of fries. This is completely unacceptable. For the same price, I could've purchased a bag of potatoes and made my own and had way more. I didn't have high expectations as it is a chain fast food establishment. We will not be returning.
Food: 1
Service: 1
Kay M
My family and I don't normally eat out due to the amount of people we're feeding. However, tonight, we decided to order pizza. We ordered about $70 worth of food. I love french fries. For $5, I got a handful of fries. This is completely unacceptable. For the same price, I could've purchased a bag of potatoes and made my own and had way more. I didn't have high expectations as it is a chain fast food establishment. We will not be returning.
Food: 1
Service: 1
Leslie Curtis
First time this location has disappointed. Order wrong. Took a while to get to the drive thru and I was the only one there.
One of my favorite Pizza places. Building and service are trending down.
Atmosphere: 3
Food: 4
Service: 4
frank grimes
Pizza Hut uses Door Dash drivers for day time deliveries. The problem is when door dash delivers, they do not care. My last order was crushed and cold. The pizza boxes had been opened by the driver. I won’t be ordering from here again.
Atmosphere: 1
Food: 1
Service: 1
Paula Fricke
These delivery drivers are awful! They leave your order on the porch and take off! I called and they said they knocked and they didn't! Their excuse was they thought it was pre paid but t wasn't. The ticket said balance due not prepaid! They didn't knock and they left the order on the porch for the insects to get in it! This is the last time I'm ordering from this dump!???
Food: 1
Service: 1
Tirzah Perry
Out of all the places to get pizza, Pizza Hut has my preferred crust! It's semi sweet and definitely savory!
Food: 5
Recommended dishes: Cheese Pizza
Thomas Fenlon
I had not placed an order online the staff was very friendly and very accommodating. They had the pizza ready in no time very amazing service. Thank you
Ordered a Deep Pan Pepperoni Lovers pizza and there was a small amount of pepperoni compared to other times plus the dough wasn’t cooked all the way and it had a mountain of cheese which made it soggy. Come on guys! Do better. $40 to have a medium pizza delivered that’s this sub par is ridiculous. I want my money back!
Food: 1
We just left and the service was amazing! We ordered a couple pizzas in the store and they had them done pretty quick. She also went above and beyond on making sure we got everything we wanted! I wish all places were like this. Thank you!
Atmosphere: 5
Food: 5
Service: 5
I do not like how Bagel Grove has changed. I truly liked the old way.You felt more like a customer that was cared for.
Sad, very sad!
Atmosphere: 1
Food: 5
Service: 3
You think if you spend 20+ crushed pepper and cheese would be free they lost a customer over that today I will go to papa Johns from now on
Atmosphere: 1
Food: 1
Service: 1
I don't get it 20 to 30 managers come and go from this pizza hut since 1985. I make one simple request every time. And for the longest time they managed to fulfill that request. And here lately it like you're talking to a wall when you speak to them at the window. I simply request undercooked Pizza, I buy multiple when I come. It simply makes it edible after being refrigerated several days. Papa John's who's only a mile from my house, get it right 90% of the time. I simply prefer Pizza Hut sauce. But if you can't eat it, that's irrelevant. Not only was this order not! Undercooked, I would have considered it overcooked and sent it back anyway. So I'll patiently wait a couple months till they hire another manager, who hires teenagers the care.
Atmosphere: 3
Food: 1
Service: 3
Sad they can't even get an order correct. Wrong pizza and missing part of the order.
Atmosphere: 1
Food: 2
Service: 1
Fast pace
My family and I don't normally eat out due to the amount of people we're feeding. However, tonight, we decided to order pizza. We ordered about $70 worth of food. I love french fries. For $5, I got a handful of fries. This is completely unacceptable. For the same price, I could've purchased a bag of potatoes and made my own and had way more. I didn't have high expectations as it is a chain fast food establishment. We will not be returning.
Food: 1
Service: 1
My family and I don't normally eat out due to the amount of people we're feeding. However, tonight, we decided to order pizza. We ordered about $70 worth of food. I love french fries. For $5, I got a handful of fries. This is completely unacceptable. For the same price, I could've purchased a bag of potatoes and made my own and had way more. I didn't have high expectations as it is a chain fast food establishment. We will not be returning.
Food: 1
Service: 1
First time this location has disappointed. Order wrong. Took a while to get to the drive thru and I was the only one there.
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
One of my favorite Pizza places. Building and service are trending down.
Atmosphere: 3
Food: 4
Service: 4
Pizza Hut uses Door Dash drivers for day time deliveries. The problem is when door dash delivers, they do not care. My last order was crushed and cold. The pizza boxes had been opened by the driver. I won’t be ordering from here again.
Atmosphere: 1
Food: 1
Service: 1
These delivery drivers are awful! They leave your order on the porch and take off! I called and they said they knocked and they didn't! Their excuse was they thought it was pre paid but t wasn't. The ticket said balance due not prepaid! They didn't knock and they left the order on the porch for the insects to get in it! This is the last time I'm ordering from this dump!???
Food: 1
Service: 1
Out of all the places to get pizza, Pizza Hut has my preferred crust! It's semi sweet and definitely savory!
Food: 5
Recommended dishes: Cheese Pizza
I had not placed an order online the staff was very friendly and very accommodating. They had the pizza ready in no time very amazing service. Thank you
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breadsticks, Supreme Pizza
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