Starbucks Coffee Company
$ • Coffee Shops
Hours:
2054 W Kenosha St, Broken Arrow
(918) 259-0011
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Customers' Favorites
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hire competent workers. this location took 5 minutes to figure out how to enter a salted caramel mocha Frappuccino. I had to explain to just put caramel in a mocha Frappuccino. after taking so long on this simple order I had to just tell her to cancel and not worry about my other 2 drinks. wasn't even going to try 🤦♀️.
Love me some Starbucks!!!
Menu
Hours
| Monday | 5AM - 9PM |
| Tuesday | 5AM - 9PM |
| Wednesday | 5AM - 9PM |
| Thursday | 5AM - 9PM |
| Friday | 5AM - 9PM |
| Saturday | 5AM - 9PM |
| Sunday | 5AM - 9PM |
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Starbucks Coffee Company receives mixed reviews focusing on speed, service, and consistency. Many customers praise the fast and friendly service, especially in the drive-thru, noting it is a perfect spot for a quick coffee. The staff are described as awesome, smiling, and working hard, contributing to a good vibe in a clean and bright store. Drinks like a VENTI ice vanilla latte can be delicious.
However, there are consistent issues with order accuracy, with drinks sometimes being wrong, bitter, or missing ingredients like caramel. While customer service is often great at remaking drinks, this error happens repeatedly. The value is questioned, with perceptions that quality has gone down and prices have gone up since the pandemic. For those using the lobby to work, it can be nice and empty, but the practice of serving dine-in coffee in a to-go cup is disappointing. Food quality, such as a breakfast sandwich missing key components, is also a concern. The location works well for a fast, friendly coffee stop but struggles with consistency in orders and perceived value.