This is the second time we’ve come to this location and they close early. Came 40 minutes before close. Door locked employees looked at me and hid in the office looking out a cracked door. This location has tricked us for the last time.
Atmosphere: 1
Food: 1
Service: 1
Alberto Madriz
No accepting coupons ????
Atmosphere: 1
Service: 1
Brook Morain
This subway location is very strange. The bread and other ingredients are usually OK but the customer service is unfriendly and the vibes are really, really weird.
An older lady with blonde hair waited on me today when I came in around 11am. I think she was the manager but I'm not sure, and if she had a name tag on I couldn't see it. I told her what size sandwich and what type of bread, and then she asked me "what meat?" but I couldn't understand her at first. I guess she interpreted that as disrespect because she went off on me and tried to kick me out of the store. She told me that I come in her store all the time and that I'm "always rude" which is strange because I only go in there to pick up Subway for my kid's lunch maybe once every four to six weeks (far from "all the time"). She said that there were two other nearby Subway locations, so I should leave and go to one of them instead. I told her that I have chronic health problems and am not trying to be rude and I even attempted to apologize for whatever she finds offensive about me (the look on my face, the tone of my voice, whatever). She refused to hear me and was just incredibly insulting and unreasonable. I had to deal with all of this from her on a day when I'm in so much pain I can barely function. Anyone who deals with chronic illness will know exactly what I mean.
This person had waited on me before and was always slightly rude, but I was not prepared for how she behaved today. I have frequent chest pain due to long covid, and although being in pain can sometimes affect the tone of my voice, I don't think I did anything offensive enough to justify the way she reacted to me. Plus, I attempted to apologize and explain myself but she dismissed me without taking even a moment to listen or empathize with me (there were no other customers there, by the way). The other employee who was present, a young woman with curly hair, was quiet and extremely kind. I really appreciated that she was the one who rang me up instead of the older lady. I left a good tip just because I genuinely felt bad about what happened, but I wouldn't go back to that Subway again if you paid me. They are definitely NOT there to make my life any easier, lol.
I am chronically ill but I am still capable of being reasonable, recognizing when I have upset someone, and apologizing. That lady who waited on me today...I guess her problems are a lot worse than mine and I really hope she's OK.
Wow I can't even explain the customer service I got from this place. It is absolutely horrid of customer and quality. Please replace weekend night employees. I came in there explaining the quality of my food made for an online order. Sandiwches were made erong and very poorly made. And they completely trash talked me and almost fought me out of the store. When my food was wrong. It should not have been a big deal but to remake and meet me with good customer service.
Atmosphere: 1
Food: 1
Service: 1
Rose Wilson
Didn’t get any part of our online order correct, paid $3 for avacado we didn’t get. Wrong bread, toasted when it wasn’t supposed to be, etc. very disappointed.
Service: 1
Derek Thrasher
Clean this one up.
Atmosphere: 1
Food: 3
Service: 3
Throttle Feinz
This is the second time I've gotten good poisoning from this subway. I figured it was a stomach bug last time, but now I know it's this establishment. Never again .
Atmosphere: 1
Food: 1
Service: 4
desirae dobbs
This review and 5 stars is for BRIAN. He was working alone when we came and he helped all of us quickly and made everything correctly. THANK YOU BRIAN!!! You are the best!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Subway Footlong Cookie
Zack Corcoran
I’ve been to this location a few times because it’s convenient. The last two times I’ve gone they’ve messed up my sub and they didn’t do anything about it. This last time I went they didn’t wrap the first sandwich so when I took it out of the bag it all fell apart. With the second sandwich they forgot ALL the meat and half the toppings. I called up there to see if I could get it fixed and they stated since I left with the food they couldn't do anything about it. I know they’re desperate to hire people but at least make sure they can wrap a sandwich in paper so it doesn’t fall apart and actually and are able to make a sandwich the correct way.
Should advise customers that your coupons won’t work on certain sandwichs before they order. Overpriced otherwise.
Atmosphere: 1
Food: 1
Service: 1
Kowlic
I came in 30 mins to close. Roslyn was such a sweet and extremely helpful worker. She was just so nice and happy the whole time I was in there. She made my delicious meatball sub just how I like and provided me with the most amazing customer service I have had in a long time. Her smile was wonderful to experience to end such a long day I had. Thank you Roslyn for being you. -Kali
Atmosphere: 5
Food: 5
Service: 5
Adam Hill
Walked in to a guy coughing continuously near all the open foods with no mask and was basicly completely ignored then both employees went to the back instead of anyone even asking what I would like... save your money and spend it at another sub shop that will appreciate you and not contaminate the food..
Atmosphere: 1
Service: 1
Arlene
So. I didn’t eat here. I know, I KNOW! Why a 1 star? Well me and my boyfriend rolled up one evening about to get our sandwich on, right at that moment we saw one of the workers, a young guy, had done a running slide across the floor. We looked at each other and concurred that if they are just goofing off, playing on the floor, touching the ground in between customers. Then it’s probably gross and unsanitary to begin with. Which is such a shame because we live just down the street. Every time we pass this subway, that’s all I remember. We could go to Subway by Walmart but I won’t go on principle because they won’t accept coupons. The next closest is down the road but it’s so far, so I guess we just don’t get subway anymore even though we rarely did in the first place!!!
This is the second time we’ve come to this location and they close early. Came 40 minutes before close. Door locked employees looked at me and hid in the office looking out a cracked door. This location has tricked us for the last time.
Atmosphere: 1
Food: 1
Service: 1
No accepting coupons ????
Atmosphere: 1
Service: 1
This subway location is very strange. The bread and other ingredients are usually OK but the customer service is unfriendly and the vibes are really, really weird.
An older lady with blonde hair waited on me today when I came in around 11am. I think she was the manager but I'm not sure, and if she had a name tag on I couldn't see it. I told her what size sandwich and what type of bread, and then she asked me "what meat?" but I couldn't understand her at first. I guess she interpreted that as disrespect because she went off on me and tried to kick me out of the store. She told me that I come in her store all the time and that I'm "always rude" which is strange because I only go in there to pick up Subway for my kid's lunch maybe once every four to six weeks (far from "all the time"). She said that there were two other nearby Subway locations, so I should leave and go to one of them instead. I told her that I have chronic health problems and am not trying to be rude and I even attempted to apologize for whatever she finds offensive about me (the look on my face, the tone of my voice, whatever). She refused to hear me and was just incredibly insulting and unreasonable. I had to deal with all of this from her on a day when I'm in so much pain I can barely function. Anyone who deals with chronic illness will know exactly what I mean.
This person had waited on me before and was always slightly rude, but I was not prepared for how she behaved today. I have frequent chest pain due to long covid, and although being in pain can sometimes affect the tone of my voice, I don't think I did anything offensive enough to justify the way she reacted to me. Plus, I attempted to apologize and explain myself but she dismissed me without taking even a moment to listen or empathize with me (there were no other customers there, by the way). The other employee who was present, a young woman with curly hair, was quiet and extremely kind. I really appreciated that she was the one who rang me up instead of the older lady. I left a good tip just because I genuinely felt bad about what happened, but I wouldn't go back to that Subway again if you paid me. They are definitely NOT there to make my life any easier, lol.
I am chronically ill but I am still capable of being reasonable, recognizing when I have upset someone, and apologizing. That lady who waited on me today...I guess her problems are a lot worse than mine and I really hope she's OK.
Atmosphere: 1
Food: 3
Service: 1
Awesome employees, very friendly, clean store. Smells great, food really good.
Wow I can't even explain the customer service I got from this place. It is absolutely horrid of customer and quality. Please replace weekend night employees. I came in there explaining the quality of my food made for an online order. Sandiwches were made erong and very poorly made. And they completely trash talked me and almost fought me out of the store. When my food was wrong. It should not have been a big deal but to remake and meet me with good customer service.
Atmosphere: 1
Food: 1
Service: 1
Didn’t get any part of our online order correct, paid $3 for avacado we didn’t get. Wrong bread, toasted when it wasn’t supposed to be, etc. very disappointed.
Service: 1
Clean this one up.
Atmosphere: 1
Food: 3
Service: 3
This is the second time I've gotten good poisoning from this subway. I figured it was a stomach bug last time, but now I know it's this establishment. Never again .
Atmosphere: 1
Food: 1
Service: 4
This review and 5 stars is for BRIAN. He was working alone when we came and he helped all of us quickly and made everything correctly. THANK YOU BRIAN!!! You are the best!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Subway Footlong Cookie
I’ve been to this location a few times because it’s convenient. The last two times I’ve gone they’ve messed up my sub and they didn’t do anything about it. This last time I went they didn’t wrap the first sandwich so when I took it out of the bag it all fell apart. With the second sandwich they forgot ALL the meat and half the toppings. I called up there to see if I could get it fixed and they stated since I left with the food they couldn't do anything about it. I know they’re desperate to hire people but at least make sure they can wrap a sandwich in paper so it doesn’t fall apart and actually and are able to make a sandwich the correct way.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
They were out of several items but it was
Food: 5
Service: 4
Should advise customers that your coupons won’t work on certain sandwichs before they order. Overpriced otherwise.
Atmosphere: 1
Food: 1
Service: 1
I came in 30 mins to close. Roslyn was such a sweet and extremely helpful worker. She was just so nice and happy the whole time I was in there. She made my delicious meatball sub just how I like and provided me with the most amazing customer service I have had in a long time. Her smile was wonderful to experience to end such a long day I had. Thank you Roslyn for being you. -Kali
Atmosphere: 5
Food: 5
Service: 5
Walked in to a guy coughing continuously near all the open foods with no mask and was basicly completely ignored then both employees went to the back instead of anyone even asking what I would like... save your money and spend it at another sub shop that will appreciate you and not contaminate the food..
Atmosphere: 1
Service: 1
So. I didn’t eat here. I know, I KNOW! Why a 1 star? Well me and my boyfriend rolled up one evening about to get our sandwich on, right at that moment we saw one of the workers, a young guy, had done a running slide across the floor. We looked at each other and concurred that if they are just goofing off, playing on the floor, touching the ground in between customers. Then it’s probably gross and unsanitary to begin with. Which is such a shame because we live just down the street. Every time we pass this subway, that’s all I remember. We could go to Subway by Walmart but I won’t go on principle because they won’t accept coupons. The next closest is down the road but it’s so far, so I guess we just don’t get subway anymore even though we rarely did in the first place!!!
Atmosphere: 1
Food: 1
Service: 1
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