Went into the restaurant, and we had to wait several minutes for anyone to even come to the register so we could order.
I ordered the same thing that I did last week but it was much more expensive. I ordered a salad and a hamburger meal. It cost me 26.00. I knew it was a different amount from the week before, but when I asked one person about it, she just replied that she didn't know anything. The person who took my order said he didn't know because he was new, so when he went back to ask, one of the people working there said it was wrong and that I needed a refund but another said it was right so they wouldn't do anything about it.
We were so excited for the Whataburger to open up because we love the food, but it is run so poorly. It takes forever to get food through the drive-through, and it takes forever for someone to come to the register if you eat inside.
Definitely, Whataburger needs to take a page out of Chick Fil A's book which is right next door to Whataburger.
Atmosphere: 3
Food: 5
Service: 2
Casandra Rodriguez
Gone downhill since November
Atmosphere: 1
Food: 1
Service: 1
Joe Ray (Satoshi Nakamoto)
Good burgers
Atmosphere: 5
Food: 5
Service: 5
Laura Taylor
Clean fast and friendly food was hot and fresh
Atmosphere: 5
Food: 5
Service: 5
Tommy Parker
Hopefully my next experience is better. Employees confused about a lost order. Guessing the handed my online order to another customer, so now I've gotta wait for everything to be remade.
Debra Lieurance
Couldn't tell if this was new location but there is always a wait food is never hot i drive out of my way to go to Lynn lane location edit : went in with daughter's tonight we ordered a grilled cheese add bacon it came out no bacon had to go wait up front she only offered to give 2 slices for me to add ot to the sandwich, daughter ordered onions rings they gave her French frys noticed people goofing off in drive through whataburger do not let employees that dont care about your business run all your customers off everyone there needs ro be retrained frrrom what I see on reviews and going into restaurant with only 1 other person in it is saying alot people are giving up on that location
Atmosphere: 3
Food: 3
Service: 3
ANGELA DEMOSS
Updating review. Gave this store another shot and once again was let down, but even worse than times in the past. Very long wait time again. Not greeted and had to order on a machine. We waited 10mins asked what was wrong and the said waiting on biscuits. After 15 mins and needing to leave we asked again and they still were not ready. We were obviously upset and said we just wanted a refund. . The guy name Mitchell working there was mad about it and walked to the back and very rudely kept mouthing off multiple times that it was only 10 mins despite us having a receipt that stated 15 minutes. Like 10mins was better?? Come on. đAfter the rude service we will never come back to this location.
Waited 10mins for a kids meal and 2 cinnamon rolls at 3 in afternoon and no one was there. The cinnamon rolls were freezing cold and we realized my daughter didnât get a drink. Went up there and several employees just looked at us and didnât do anything then manager walked by the doorway area to kitchen looked at us and said nothing and finally we had to yell hello several times for someone to help us. One of the employees had AirPod so Iâm sure she couldnât hear. This location always takes forever. I really want your store to succeed so hopefully things change soon.
Atmosphere: 3
Food: 1
Service: 1
Jennifer Mata
Worst service ever
Atmosphere: 1
Food: 1
Service: 1
CrashIntoMe
Had breakfast. Food was 4.5 stars for a Whataburger. Employees helpful and friendly with the few questions I had. Overall 4â experience. No tea in lobby. No napkins. No salt. Employees gave me napkins and a small amount of salt in a container, they must have been out of packets. Prices seem more expensive then other Whataburgers in Tulsa / BA. Was not happy I would have had to pay an extra .50 in app if I wanted a 50/50 unsweet/sweet tea mix. Opted for unsweet instead. Then no tea in lobby for refill, didn't feel like tracking an employee down before I left.
If I'm in the area again I'd be willing to try them again to see how their lunch/dinner is during a busy time.
Atmosphere: 4
Food: 4
Service: 5
Donavan Colburn
Drove through the drive through waited about 10 minutes pulled up the the window and no one would walk up to us. Finally had to go inside to order took way too long for just a burger. It tasted old will not be returning
this location terrible they get my orders wrong almost everytime .. food is good. but make sure u check your order before u drive away.
Atmosphere: 1
Food: 5
Service: 1
Sj Hornbeck
Went there to grab some food and was met with the best service especially from Coltin he was so nice and quick to get my food out definitely worth going there
Marshall Choate
This whataburger charges $2 more for the same menu items then the surrounding whataburgers. In this economy⊠nah
Atmosphere: 4
Food: 4
Service: 5
Richard Watkins
I always love coming to this location. The morning staff is always friendly, fast, and the food is fresh and hot!!
Atmosphere: 5
Food: 5
Service: 5
Merrow
Fries cold & dumped all in bag, drink tasted bad and had no ice, sandwich drenched in sauce/ grease and falling apart, normally my experience here is much better, wouldâve asked for a refund if driving back wasnât such an inconvenience
Went into the restaurant, and we had to wait several minutes for anyone to even come to the register so we could order.
I ordered the same thing that I did last week but it was much more expensive. I ordered a salad and a hamburger meal. It cost me 26.00. I knew it was a different amount from the week before, but when I asked one person about it, she just replied that she didn't know anything. The person who took my order said he didn't know because he was new, so when he went back to ask, one of the people working there said it was wrong and that I needed a refund but another said it was right so they wouldn't do anything about it.
We were so excited for the Whataburger to open up because we love the food, but it is run so poorly. It takes forever to get food through the drive-through, and it takes forever for someone to come to the register if you eat inside.
Definitely, Whataburger needs to take a page out of Chick Fil A's book which is right next door to Whataburger.
Atmosphere: 3
Food: 5
Service: 2
Gone downhill since November
Atmosphere: 1
Food: 1
Service: 1
Good burgers
Atmosphere: 5
Food: 5
Service: 5
Clean fast and friendly food was hot and fresh
Atmosphere: 5
Food: 5
Service: 5
Hopefully my next experience is better. Employees confused about a lost order. Guessing the handed my online order to another customer, so now I've gotta wait for everything to be remade.
Couldn't tell if this was new location but there is always a wait food is never hot i drive out of my way to go to Lynn lane location edit : went in with daughter's tonight we ordered a grilled cheese add bacon it came out no bacon had to go wait up front she only offered to give 2 slices for me to add ot to the sandwich, daughter ordered onions rings they gave her French frys noticed people goofing off in drive through whataburger do not let employees that dont care about your business run all your customers off everyone there needs ro be retrained frrrom what I see on reviews and going into restaurant with only 1 other person in it is saying alot people are giving up on that location
Atmosphere: 3
Food: 3
Service: 3
Updating review. Gave this store another shot and once again was let down, but even worse than times in the past. Very long wait time again. Not greeted and had to order on a machine. We waited 10mins asked what was wrong and the said waiting on biscuits. After 15 mins and needing to leave we asked again and they still were not ready. We were obviously upset and said we just wanted a refund. . The guy name Mitchell working there was mad about it and walked to the back and very rudely kept mouthing off multiple times that it was only 10 mins despite us having a receipt that stated 15 minutes. Like 10mins was better?? Come on. đAfter the rude service we will never come back to this location.
Waited 10mins for a kids meal and 2 cinnamon rolls at 3 in afternoon and no one was there. The cinnamon rolls were freezing cold and we realized my daughter didnât get a drink. Went up there and several employees just looked at us and didnât do anything then manager walked by the doorway area to kitchen looked at us and said nothing and finally we had to yell hello several times for someone to help us. One of the employees had AirPod so Iâm sure she couldnât hear. This location always takes forever. I really want your store to succeed so hopefully things change soon.
Atmosphere: 3
Food: 1
Service: 1
Worst service ever
Atmosphere: 1
Food: 1
Service: 1
Had breakfast. Food was 4.5 stars for a Whataburger. Employees helpful and friendly with the few questions I had. Overall 4â experience. No tea in lobby. No napkins. No salt. Employees gave me napkins and a small amount of salt in a container, they must have been out of packets. Prices seem more expensive then other Whataburgers in Tulsa / BA. Was not happy I would have had to pay an extra .50 in app if I wanted a 50/50 unsweet/sweet tea mix. Opted for unsweet instead. Then no tea in lobby for refill, didn't feel like tracking an employee down before I left.
If I'm in the area again I'd be willing to try them again to see how their lunch/dinner is during a busy time.
Atmosphere: 4
Food: 4
Service: 5
Drove through the drive through waited about 10 minutes pulled up the the window and no one would walk up to us. Finally had to go inside to order took way too long for just a burger. It tasted old will not be returning
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
this location terrible they get my orders wrong almost everytime .. food is good. but make sure u check your order before u drive away.
Atmosphere: 1
Food: 5
Service: 1
Went there to grab some food and was met with the best service especially from Coltin he was so nice and quick to get my food out definitely worth going there
This whataburger charges $2 more for the same menu items then the surrounding whataburgers. In this economy⊠nah
Atmosphere: 4
Food: 4
Service: 5
I always love coming to this location. The morning staff is always friendly, fast, and the food is fresh and hot!!
Atmosphere: 5
Food: 5
Service: 5
Fries cold & dumped all in bag, drink tasted bad and had no ice, sandwich drenched in sauce/ grease and falling apart, normally my experience here is much better, wouldâve asked for a refund if driving back wasnât such an inconvenience
Atmosphere: 4
Food: 1
Service: 1
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