I normally go to this subway often and had the worst experience today. The woman who was making my sandwich, who I am pretty sure is the manager, was already annoyed from the get go. By accident, half of my sandwich fell into a tray below of the sandwich making counter. I've seen the employees before using the tray as kind of like a waste basket of trash/ingredients that fall in there by accident, so I doubt it is clean. The woman just put the meats that fell into the tray back onto the bread and asks me what vegetables I wanted. She didn't offer a remake of the sandwich, an apology, or anything. It's against food safety, It is disgusting in general, and on her part, to her it seemed that nothing was wrong, so I simply walked out. I was with a family member who ended up paying for the sandwich and we just gave the sandwich to our dogs.
Service: 1
Shannon Severson
We stopped in about 3pm today and there were two young gals working. They were working really hard and got our sandwiches out with huge smiles on their faces. My husband was in the car holding our toddler and my hands were full with just the drinks. One of the young ladies( sorry I don’t remember her name) carried my sandwiches to the car so I didn’t have to make two trips. Just above and beyond by two brand new employees. Definitely keep them around!! Thank you again ladies you made our day!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Oven Roasted Turkey
John Polizzi
We didn't come to experience 5-star food or above-average treatment, but our experience was still underwhelming. Almost no staff interaction or acknowledgement, food was okay.
Atmosphere: 2
Food: 3
Service: 2
Anonymous Anonymous
Omg the guy who made my wrap yesterday he should make all the wraps I’m guessing he’s new cause the lady was like can u make wraps u want me to handle it He’s one of those ppl that makes the food like it’s for him and it was fire if he’s there today in the morning b4 I leave I’ll be getting another one I hope he’s there ?
Service: 5
Heather Simpson
I pulled up around 8:30 to get a sub. Parked, got out of my car and an employee looked around the corner and saw me coming & turned the lights off. Website says open until 9 on Saturday.
Sara Lackey
Sandwich didn’t have half the stuff I asked
Food: 2
Service: 1
Michael Smith
The staff makes this place!! So very nice and friendly!!
Atmosphere: 5
Food: 5
Service: 5
Melissa McCauley
Fresh good sandwiches. One of the ladies was especially helpful, daughter had shut finger in vehicle door, she got her ice and a bandaid. Clean, friendly, helpful staff.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Subway Club
Daniel Ramirez
Traveling thru , this is a small place not bad.
Atmosphere: 3
Food: 3
Service: 3
Shashank Hegde
DO NOT GO HERE UNLESS YOU HAVE NO OTHER OPTIONS.- rude staff.- didn’t change the gloves.- denied to change the gloves and only changed when she had to cough.-cleanness was not for a toss.
Placed an order honked 3 times waited 10 mins no one came. Called me later and hung up in my face when I asked for
Atmosphere: 1
Food: 1
Service: 1
NANI Reddy
There is a cookie literally in front of me, and she said i dont have any. What kind of oppression is this? I just walked away, not saying anything!
Service: 1
Janna Abernathy
I recommend using the app to order the food and then pick it up. The manager is rude and gets upset when she is short staffed or inconvenienced her during "non-rush" hours.
Atmosphere: 1
Food: 3
Service: 1
Voreece Patton
I give ?% to the subway employees me and my sister visit this restaurant on 04/18/2023And it was nothing except friendly employees and one assistant manager the food was so delightful and nice clean business
Atmosphere: 5
Food: 5
Service: 5
Rogers J.
Even though they were very busy this Monday evening, the Team still provided Friendly Service, a Tasty Sandwich, and Delicious Cookies. This Subway was the best part of my one-night stay in Broken Bow, OK.
I normally go to this subway often and had the worst experience today. The woman who was making my sandwich, who I am pretty sure is the manager, was already annoyed from the get go. By accident, half of my sandwich fell into a tray below of the sandwich making counter. I've seen the employees before using the tray as kind of like a waste basket of trash/ingredients that fall in there by accident, so I doubt it is clean. The woman just put the meats that fell into the tray back onto the bread and asks me what vegetables I wanted. She didn't offer a remake of the sandwich, an apology, or anything. It's against food safety, It is disgusting in general, and on her part, to her it seemed that nothing was wrong, so I simply walked out. I was with a family member who ended up paying for the sandwich and we just gave the sandwich to our dogs.
Service: 1
We stopped in about 3pm today and there were two young gals working. They were working really hard and got our sandwiches out with huge smiles on their faces. My husband was in the car holding our toddler and my hands were full with just the drinks. One of the young ladies( sorry I don’t remember her name) carried my sandwiches to the car so I didn’t have to make two trips. Just above and beyond by two brand new employees. Definitely keep them around!! Thank you again ladies you made our day!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Oven Roasted Turkey
We didn't come to experience 5-star food or above-average treatment, but our experience was still underwhelming. Almost no staff interaction or acknowledgement, food was okay.
Atmosphere: 2
Food: 3
Service: 2
Omg the guy who made my wrap yesterday he should make all the wraps I’m guessing he’s new cause the lady was like can u make wraps u want me to handle it He’s one of those ppl that makes the food like it’s for him and it was fire if he’s there today in the morning b4 I leave I’ll be getting another one I hope he’s there ?
Service: 5
I pulled up around 8:30 to get a sub. Parked, got out of my car and an employee looked around the corner and saw me coming & turned the lights off. Website says open until 9 on Saturday.
Sandwich didn’t have half the stuff I asked
Food: 2
Service: 1
The staff makes this place!! So very nice and friendly!!
Atmosphere: 5
Food: 5
Service: 5
Fresh good sandwiches. One of the ladies was especially helpful, daughter had shut finger in vehicle door, she got her ice and a bandaid. Clean, friendly, helpful staff.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Subway Club
Traveling thru , this is a small place not bad.
Atmosphere: 3
Food: 3
Service: 3
DO NOT GO HERE UNLESS YOU HAVE NO OTHER OPTIONS.- rude staff.- didn’t change the gloves.- denied to change the gloves and only changed when she had to cough.-cleanness was not for a toss.
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
Placed an order honked 3 times waited 10 mins no one came. Called me later and hung up in my face when I asked for
Atmosphere: 1
Food: 1
Service: 1
There is a cookie literally in front of me, and she said i dont have any. What kind of oppression is this? I just walked away, not saying anything!
Service: 1
I recommend using the app to order the food and then pick it up. The manager is rude and gets upset when she is short staffed or inconvenienced her during "non-rush" hours.
Atmosphere: 1
Food: 3
Service: 1
I give ?% to the subway employees me and my sister visit this restaurant on 04/18/2023And it was nothing except friendly employees and one assistant manager the food was so delightful and nice clean business
Atmosphere: 5
Food: 5
Service: 5
Even though they were very busy this Monday evening, the Team still provided Friendly Service, a Tasty Sandwich, and Delicious Cookies. This Subway was the best part of my one-night stay in Broken Bow, OK.